Customer Ratings & Reviews
- Model:
- BBY-CPW-42
- SKU:
- 6633219
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the connectivity and overall performance of the CPW-42 Wireless CarPlay & Android Auto Adapter, noting its smooth operation. The compact size and easy installation are also appreciated by users. However, a few customers have reported compatibility issues with certain car models.
This summary was generated by AI based on customer reviews.
Didn't work on my 16 Pilot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work on my car even though it said it would so don't know if it really works the way it's suppose to.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi ,
We’re sorry to hear you’re having trouble. Please contact us at care@rexingusa.com
or (877) 740-8004 so we can help troubleshoot your device.
Junk to be direct
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 8 year old car play adapter is slowing slowing a good bit. Got the rexing an man did i switch back quick. This thing FAILS TO CONNECT 8 out of 10 times!!!
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Thank you for your feedback. We’re sorry to hear you’re experiencing frequent connection failures with the CPW-42 and understand how frustrating that can be.
Please feel free to contact us directly so we can help troubleshoot and assist you further:
Email (English): care@rexingusa.com
Phone (USA): (877) 740-8004
Hours: Monday – Friday, 9:30am–5:00pm EST
I do not recommend this product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to a 2019 Toyota RAV4 Hybrid. Tried multiple times. Contacted support. Product not even listed on Rexing website. Poor documentation with product. Poor support for product. I do not recommend purchasing this product. Never got it to work.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi Mike,
Thank you for your feedback. I’m sorry to hear about the trouble you experienced with the CPW-42. It sounds like the device was not compatible with your 2019 Toyota RAV4 Hybrid, and I understand how frustrating that can be.
Please reach out to us at care@rexingusa.com
or (877) 740-8004, Monday–Friday, 9:30 AM–5:00 PM EST, so we can review your situation and help provide a solution or recommend a compatible alternative.
- Cons mentioned:Compatibility
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work for Android Auto, only Apple Carplay.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi,
We’re sorry for the inconvenience. Please contact us at care@rexingusa.com
or (877) 740-8004 so we can help clarify compatibility and explore possible solutions.
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device can’t chew gum and walk at the same time. It is great if you just want to use maps or listen to music, but if you try to do both it will crash.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi Mozzie,
Thank you for your feedback. We’d like to help resolve this issue please contact our customer service team so we can assist you further.
Hours: Monday – Friday, 9:30 AM – 5:00 PM EST
Phone (USA): (877) 740-8004
Email: care@rexingusa.com
If you’re the only driver it will work for you.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works with a single phone. Pairing mode is glitchy
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi PaulaV,
We’re sorry for the trouble with pairing. We appreciate your feedback and will use it to improve the product.
It was mid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing wasn’t bad but it made my car speakers not work at all. No sound coming from them
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello,
We are sorry to hear the system had some issue issues. This is not an issue we commonly hear, if you still have the product in your possession, please reach out to us to make this right for you.
Don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as expected it continuously drops and then reconnects. If you take a call it freezes and you have to reconnect.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello,
We are sorry to hear you are experiencing disconnection problems. Please note that to ensure the smoothest experience possible, you must forget your vehicle's own Bluetooth network. Additionally, if you have an Android phone, there has been an ongoing bug with Android Auto with selected phones that causes android auto to randomly disconnect. For further assistance, please contact us.
$60 for a product that lasts only six weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after six weeks. $60. Customer service zero help. Zero concern.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Thank you for your feedback. We’re sorry to hear the CPW-42 stopped working after six weeks and that you had a poor experience with support. That’s not the experience we want for our customers.
Please feel free to contact us directly so we can take a closer look and assist you further:
Email (English): care@rexingusa.com
Phone (USA): (877) 740-8004
Hours: Monday – Friday, 9:30am–5:00pm EST
Awesome idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t get it to work with my IPhone 15 and Nissan Murano
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi Kelian,
We’re sorry to hear you had trouble connecting. Please reach out to our support team so we can help get your device working with your iPhone 15 and Nissan Murano.
Works when it wants
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always disconnecting every time I start the car have to reconnect disconnected it money wasted
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi Rachel,
We’re sorry to hear about the connectivity issues you’re experiencing. This is not the experience we want for our customers. Please reach out to our support team so we can troubleshoot and help resolve this issue.
Email: care@rexingusa.com
Phone (USA): (877) 740-8004
Hours: Monday – Friday, 9:30 AM – 5:00 PM EST
We’ll work with you to get it properly connected and functioning.
Unable to get it to connect to 2020 vehicle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't feel it's worth it, I am having such a hard time connecting to Bluetooth for navigation app. I put it back in the box and left it alone.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello,
Please note that this adapter simply turns wired CarPlay or Android Auto into their wireless equivalent. Therefore, if your vehicle does not possess either CarPlay or Android Auto, this device will be unable to assist you. If you are still in need of assistance, please contact us!
Lost my gift points
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My gift points did not appear after I made the return.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Please reach out to Best Buy.
For connecting a phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it the same day. It didn't work. Got it to connect a Samsung galaxy s24 plus to a Toyota corolla that only takes I phone.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi Lycal1,
We’re sorry to hear the device didn’t work as expected. Please reach out to our support team if you’d like assistance with compatibility or setup for your vehicle and phone.
Disappointed but wished it worked
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disables traction control in my truck. Made mistake and tried to return but missed the return date by 3 days.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello,
We are sorry to hear that you missed the return date by a few dates. Please note that third party adapters may be unable to access the steering wheel/traction controls as these are inaccessible to third parties that are not with the vehicle. We apologize for the inconvenience nonetheless.
Not worth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps cutting in and out barley can use it but i cant return because I threw the box out
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We’re sorry to hear you’re having issues with your dashcam. Even without the original box, we may still be able to assist you through our warranty or troubleshooting options. Please reach out to us at care@rexingusa.com
or (877) 740-8004 (Mon–Fri, 9:30 AM–5:00 PM EST) so we can help.
- Pros mentioned:Connectivity, Overall performance
Awesome, now I don't have to find a wire
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, connects flawlessly, no lag and does what it advertises
I would recommend this to a friend - Pros mentioned:Connectivity
Would buy again....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Instantly connects my phone to Android Auto through Bluetooth, automatically, and works great with my GPS. Highly recommend!
I would recommend this to a friend - Pros mentioned:Connectivity
So Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works nice and now I don’t have to plug my phone in to use car play.
I would recommend this to a friend - Pros mentioned:Overall performance
Rexing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Installation requires. You will love it.
I would recommend this to a friend