Customer Ratings & Reviews
- Model:
- BBY-R4
- SKU:
- 6537776
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the R4 4 Channel Dash Cam's video quality, ease of use, and overall performance. Many appreciate the built-in GPS and the resolution it provides. However, some customers have reported issues with the Wi-Fi connectivity and the app, as well as difficulties getting the parking mode to function correctly.
This summary was generated by AI based on customer reviews.
Not full recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend it 100%, it is a difficult product to configure, the app is not excellent, and it is difficult to review in an urgent moment when it is needed.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi Robert,
We’re sorry to hear you found the setup and app challenging. Your feedback is appreciated and will help us improve the user experience. If you need assistance, please reach out to us at care@rexingusa.com
or (877) 740-8004 (Mon–Fri, 9:30 AM–5:00 PM EST).
New dashcam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dash cam. 1 main and 2 side angles cameras plus rear camera.
I would recommend this to a friend- Cons mentioned:Wi-fi
Plagued with connectivity issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dash cam connectivity is abyssmal. Wifi by default is turned off in this device from the factory which is a terrible design choice by Rexing. Once you get wifi turned on it requires way too many invasive settings to get connected up. This is a do not buy item!
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Thank you for your feedback, and we’re truly sorry to hear about the difficulties you’ve had with the connectivity. We understand how frustrating this can be, and we appreciate you bringing it to our attention. Your input will be shared with our team to improve the user experience. If you need any assistance or further troubleshooting, please don’t hesitate to contact us at care@rexingusa.com. We’d love the opportunity to resolve this for you.
Get some other brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not all that great upon using, tried wiring for parking guard set up doesn’t work, no gps as advertised to track your speed not worth the money
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi DenaP,
We’re sorry to hear about your experience. Please reach out to our support team so we can help troubleshoot the setup and features.
Best Buy could not install and still charged me!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product to have Best Buy install in my sons vehicle when we set the appointment we arrived and they informed us that because of the shape of the vehicle we could not install the product so I did not get a chance to use it. I returned it. The purchase was refunded on my Best Buy card, but the $100 installation fee Still showed up on my Best Buy card even though nothing was installed so I had to call and speak to a person in the Philippines to open up an investigation on why I was charged the $100 insulation fee when they told me that they were unable to install the product I’m hoping that it won’t affect my credit report but don’t have confidence that it won’t Best Buy is the worst did not use. Best Buy did not buy any products from Best Buy. Do not do any business from Best Buy.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi,
We're sorry to hear about your experience with the installation process. While this appears to be an issue with Best Buy’s service, we understand how frustrating that can be. If you have any questions about the product or need assistance in the future, feel free to contact us directly.
Email: care@rexingusa.com
Phone: (877) 740-8004
Hours: Monday – Friday, 9:30 AM – 5:00 PM EST
Wide angle cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Side cameras have a broad field of view.
I would recommend this to a friend- Cons mentioned:Wi-fi
app support terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi connection is awful, constantly disconnects and cannot view videos on my phone
No, I would not recommend this to a friend Rexing R4 Front and rear dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well built quality product that matches the reviews
I would recommend this to a friendRexing R4 4 Channel Dash Cam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4 camera are great and it is a very nice dash cam
I would recommend this to a friendNee
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this I’m hoping it’s a great investment
I would recommend this to a friendBest dash cam!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dash cam ever! Four different angles!
I would recommend this to a friendThank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, i got hit twice in 2 months. Dashcam is a must have.
I would recommend this to a friend- Cons mentioned:Wi-fi
Camera Needs Improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be good camera, so I purchased two. Camera has broken ports cant stick the charging cord i. Port or additional camera outlet. Also, the camera does not display license plates clearly making it hard to prove if the person flees an accident. You have to reset wifi each time you get in the car, so that you are able to view from external device. The other problem is that you do not have a zoom function allowing you to zoom in on certain scrnes in the video.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! Thank you for your review! I am sorry it was broken, please contact us directly and we'd be happy to replace it for you with a working and NEW device. Also, WIFI is not meant to be on always. it is always going to default to OFF and should only be turned on to download a file you need to share with your insurance or police. Either than that it should remain off and will remain off.
I'm not impressed
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it is not very reliable or user friendly
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello OmarM,
Thank you for your feedback. We’re sorry to hear that you are experiencing issues with the product and that it has not met your expectations in terms of reliability and ease of use.
We would like the opportunity to assist you further and help resolve any issues you are experiencing. Please feel free to contact our customer support team so we can troubleshoot with you directly.
Email (English): care@rexingusa.com
Phone (USA): (877) 740-8004
Phone (Canada): (866) 689-1120
Hours: Monday – Friday, 9:30 AM – 5:00 PM EST
Awesome camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it do recommend u wont regret it even tho its your fault jajajaja
I would recommend this to a friendDon’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Records everything besides the accident. It should have constantly be recording. It doesnt show me getting hit. Having to chase the person down…. It just shows me sitting behind them and the cops behind me during the report… doesnt help me
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi Saimana,
We’re sorry to hear about your experience. Please reach out to us at care@rexingusa.com
or (877) 740-8004 so we can help troubleshoot and see how to resolve this.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wife and I love it. The customer service is awesome.
I would recommend this to a friendDon’t like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is just ok I don’t like it problem is in front of Camera it’s mean inside of car there is blue light I don’t know what is it
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We’re sorry for the inconvenience. The blue light is an indicator LED for operation. Please reach out to us at care@rexingusa.com
if you’d like guidance on adjusting or covering it.
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera has 4 cameras would recommend it to anyone
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t figure out how to use it. No video or good directions
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello,
We are sorry to hear that you are having issues when it comes to getting the system to work properly. Please note that we have resources available online in the form of videos and written documentation. However, if these are still unable to assist you, please contact our customer service team for further assistance to resolve your problem: https://rexing.com/pages/contact-us