Customers love the R4 4 Channel Dash Cam for its excellent video quality and ease of use. Many appreciate its overall performance and built-in GPS. Some customers have reported issues with the Wi-Fi connectivity and app, as well as the parking mode feature.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 951 reviews
Rated 1 out of 5 stars
Worst Dash cam without the GPS tracking.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I couldn't use the GPS to track the my car. The GPS is not working at all. I have download the Rexing connect and there is no GPS tracking map. It's really bad. I am thinking to return this item. So bad. If there is a minus star, I will rate it the lowest possible. The advertising is not correct.
No, I would not recommend this to a friend
Brand response from RexingUSA
Posted .
Good afternoon Kevin, Please make sure you have the GPS Speed Unit enabled in the camera's menu settings and use the hardwire kit/power cord with the attached GPS logger. Otherwise, you won't be able to access the GPS functions. Thank you.
Rated 1 out of 5 stars
Returned and Selected Another Product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned and purchased another Dashcam that had the Sony 2.0 upgraded night view and color capabilities.
I would recommend this to a friend
Brand response from RexingUSA
Posted .
I'm sorry to hear about your experience
Rated 1 out of 5 stars
Awful dash cam
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible!, Lasted about a week. Returned to my car to see a giant black hole has melted on the screen. This unit doesn’t appear to have any thermal management, vet easily overheats.
No, I would not recommend this to a friend
Brand response from RexingUSA
Posted .
Hello,
We are sorry to hear about this! This definitely sounds like a hardware malfunction with the unit. For further assistance, please contact us: https://www.rexingusa.com/support/contact-us/
Cons mentioned:
Wi-fi
Rated 1 out of 5 stars
DO NOT WASTE YOUR MONEY
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wifi doesnt connect or record or anything. Waste of money, i want a refund.
No, I would not recommend this to a friend
Brand response from RexingUSA
Posted .
Hello, I'm sorry to hear that your Wi-Fi is not working. Please reach out to our customer support team so we can assist you further. Our contact info Email (English): [email protected] Phone: (877) 740-8004 Hours: Monday – Friday 9:30am-5:00pm EST
Cons mentioned:
Wi-fi
Rated 1 out of 5 stars
C h F C
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Too many wires and couldn’t get it to connect to the wifi
No, I would not recommend this to a friend
Brand response from RexingUSA
Posted .
HI! I am sorry you feel that way! The only wires included is the power cable and the rear camera cable. We have WIFI videos to help you connect . Send us an email and we'd be happy to help you with that.
Rated 2 out of 5 stars
Camera
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera was perfect initially, until recently. The camera now glitches
No, I would not recommend this to a friend
Brand response from RexingUSA
Posted .
I am sorry about this. Send us an email ate [email protected] and we'd be happy to resolve this for you as quickly as possible.
Rated 1 out of 5 stars
Dash cam
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Poorly developed app, camera system is ok but retrieving video is a hassle. Need to remove the sd card plug it to your computer download the video then save it to the app. Too much work to get a video playback.
No, I would not recommend this to a friend
Brand response from RexingUSA
Posted .
Hello,
I'm sorry to hear that you're experiencing this. Please reach out to our customer service department for further assistance:
Email: [email protected] Phone: (877) 740-8004 Hours: Monday – Friday, 9:30 am – 5:00 pm EST
Rated 2 out of 5 stars
Installation
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was never installed correctly by Best buy's professional installation
I would recommend this to a friend
Brand response from RexingUSA
Posted .
I am very sorry it was not installed correctly by BestBuy. Please reach out to us via email at [email protected] and we can assist in troubleshooting and finding out where the issue is coming from.
Rated 1 out of 5 stars
Waste of money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
None of the menu or function buttons work, still waiting on warranty from rexing but they never call back.
No, I would not recommend this to a friend
Brand response from RexingUSA
Posted .
Hi! I am sorry your device is malfunctioning. If you emailed us, we will respond to you within 24hours and ensure you have a working device via your warranty replacement.
Rated 1 out of 5 stars
No recording 24 hours and motion sensor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does not record 24 hours and has no motion sensor. I will return it because is not what the sales person stated
No, I would not recommend this to a friend
Brand response from RexingUSA
Posted .
Hello!
We are sorry to hear you were misinformed regarding the product! The camera has the ability to record accidents if you use it with a hardwire kit. If the hardwire kit is the Intelligent Hardwire kit, you would get access to the motion sensor that lets you detect motion while your vehicle is parked.
Rated 1 out of 5 stars
Not this brand
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Get another brand!
It works… but it’s kind of a struggle. There are MUCH simpler cameras out there that are more reasonable and SO much easier to use.
No, I would not recommend this to a friend
Brand response from RexingUSA
Posted .
Hello!
We are sorry to hear you had such a poor experience with our products. We are always looking for ways in how to improve our products and provide better customer experience. If you have any further questions or problems, please reach out to us https://www.rexingusa.com/support/contact-us/
Rated 1 out of 5 stars
Doesn’t stick well
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not quite what I was expecting. It does not stick well on the car windshield. Practically useless now
No, I would not recommend this to a friend
Brand response from RexingUSA
Posted .
Hello!
We are sorry to hear you have been having some issues with getting the R4 dashcam attached to the windshield. We may need to take a closer look into this issue. Can you please contact us? https://www.rexingusa.com/support/contact-us/
Rated 1 out of 5 stars
no
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
does not come with hard wire as pictured on the site
No, I would not recommend this to a friend
Brand response from RexingUSA
Posted .
I am sorry about this!
If it is missing the hardwire kit, please send an email to [email protected]
Rated 1 out of 5 stars
Dash camara
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible service, I paid 500 and when I returned it they only returned 350
No, I would not recommend this to a friend
Brand response from RexingUSA
Posted .
Hello,
We are very sorry to hear this! It seems like you might need to get in touch with Best Buy in order to get better clarity. If you purchased this unit through our website, please contact us! https://www.rexingusa.com/support/contact-us/
Pros mentioned:
Gps, Resolution
Rated 5 out of 5 stars
So far, it’s great!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this as a requested Xmas gift, and had the Geek Squad install it. They did a great job and I’m impressed with all the features of this camera. The tech said it’s one of their most popular models and I can see why. Wish I’d have had it a few months ago when some numpty scratched my football sticker and I *believe* the side of my car. I get hating the other team, but hands off other people’s stuff, didn’t your mommy teach you? Anyway, I agreed with the tech when he also said everyone should have a dash cam - there are a lot of scammers out there. This camera has everything you will need to protect yourself.
I would recommend this to a friend
Pros mentioned:
Resolution, Video quality
Rated 5 out of 5 stars
Dashcam saved me.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a dashcam (older cheaper model) in my last vehicle. 2 weeks ago it was totaled in a “T-bone” accident. I had a green protected left arrow light and he had a red. He blew the light. I started a claim with his insurance. 4 hours later I was called by an agent for a recorded statement so they could start an investigation. I told her I had a dash cam and emailed the video to her. Her customer had told her he had a green light and that I had improperly turned. 2 minutes after she got the email the investigation was closed. His insurance claims agent said “This is 100% our fault.” I had a rental car (paid for by his insurance) the next day.
That paid for the cost of the dash cam in my opinion. Like all things electronic though, my old dashcam was outdated. I decided to only buy the best dashcam to protect this new car. I did a lot of research and that led me to Rexing. 4 cameras!! My old one only had the front view. Now I am covered 360 degrees. Traffic sucks. Peace of mind is what I consider this purchase to be. Peace of mind cannot have a price put on it. Luckily though this is very reasonably priced for the protection it offers.
I would recommend this to a friend
Pros mentioned:
Gps, Resolution
Rated 5 out of 5 stars
Serial Number Nightmare for a great product!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good, as new, and professionally installed. This is not a DIY if you really want to take advantage of all its features. There are so many! A little more in dollars than my first self- install camera and now I’ve got an amazing camera to fully experience! Four screens! Inside AND outside viewing! Clean look too! I’m excited to feel this level of “peace of mind!” I need to inform all to write down your serial number BEFORE you get it installed! Techs don’t think about it, and the company sure doesn’t! Bad move there! To uninstall it just to register it is a needless nightmare! Remember us out here? Your customer base? This “detail” is insulting as most consumers don’t know such details! Keep us in mind next time, will ya?
I would recommend this to a friend
Pros mentioned:
Ease of use, Video quality
Rated 5 out of 5 stars
Fantastic device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This dash cam has it all! Great optics, easy to use, and gives you a sense of control and documentation on the road. I would recommend the Geek Best Buy professional installation. My tech Mike at Superstition Springs in Mesa, AZ was FANTASTIC!! Very fast and extremely professional. Highly recommended.
I would recommend this to a friend
Pros mentioned:
Overall performance, Video quality
Rated 5 out of 5 stars
Would recommend
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, love that it has multiple cameras to catch every inch of the car. Also the GPS is a nice bonus not all cameras come with.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Good value
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy install, youtube videos to help. Hardwire included makes this install great and hides the wires. Best part its very simple and most people can do it on there own with limited tools. App seems to be limited(maybe i need to learn it more). Side cameras can be faced either out the passenger windows or to the cabin of the vehicle. I feel like this is one of the better value options for the piece of mind.