Customer Ratings & Reviews
- Model:
- BBY-IT-HWK
- |
- SKU:
- 6464394
Customer reviews
Rating 3.9 out of 5 stars with 238 reviews
(238 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Universal Intelligent Hardwire Kit for its easy installation process and the peace of mind it provides with surveillance. They appreciate the parking mode feature that keeps the camera running while the car is parked, ensuring continuous protection. However, some customers have expressed concerns with the motion sensor and compatibility issues with certain dashcam models.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Geek squad just dont know
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had been told by customer service i HAD to order this. Turns out no i had ot order another one. The one i originally ordered. This one kept car on 24/7 or did not work at all.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We are very sorry that the Geek Squad provided you with the wrong information!
If you ever need clarification on any of our products, please contact us! https://www.rexingusa.com/support/contact-us/
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People get suprised when it goes off from them walking by. Mainly got it for my dogs when they are in the truck with me.
I would recommend this to a friendRated 5 out of 5 stars
Rexing-Hardwire kit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been working just great for me! Haven't had any issues so far.
I would recommend this to a friendRated 5 out of 5 stars
24/7 dash xzm protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best way to wire in your dash cam so you have 24/7 protection. Gives you parking protection at all times.
I would recommend this to a friendRated 1 out of 5 stars
REXING POOR CUSTOMER/TECH SUPPORT
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My BB installed camera with the hardware kit does not keep the camera charged for operations. Rexing has been dragging their heels and expect me to pull wires and replace the sensor which they sent a replacement. I told them I did not have the ability, although I tried, to remove the sensor and then they told me to remove the old one and send it back to the, If I cant remove the old one to replace it, how the heck do they expect me to remove it for shipping. Rexing is dragging their feet on this bad situation. Do NOY buy Rexing products.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI James! Thank you for your review! Our devices do not hold a charge because they all use supercapacitors that need constant power. It sounds like you may have a power issue, which does point to the hardwire kit.
If you are having issues, and reach out to our care team, we will have to troubleshoot and possible replace parts that are defective. In order to do this, and better assist our customers, we ask customers to try a variety of different things to ensure what we replace is where the issue is coming from.
Once we find where the issue is coming from we NEVER have issues in sending you replacements.
Thanks for understanding!
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came exactly as describe. Everything works.
I would recommend this to a friendRated 5 out of 5 stars
Rexing kit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a rexing cam for my brother and the kit made it easy for installation.
I would recommend this to a friendRated 5 out of 5 stars
Rexing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to get this kit so I can connect my Rexing dash cam could have the extra features.
I would recommend this to a friendRated 5 out of 5 stars
Parking Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well when to let know when a car passes in the next lane
I would recommend this to a friendRated 5 out of 5 stars
Great
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great addition if you buy the camera. It allows to record when your car is park.
I would recommend this to a friendRated 5 out of 5 stars
Thank you so much, it's a great dash cam camera.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dash cam camera, thank you so much. Everything is excellent.
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice item thank you bestbuy for the help in getting
I would recommend this to a friendRated 5 out of 5 stars
A christmas present
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved this as a gift. He asked for this for christmas
I would recommend this to a friendRated 1 out of 5 stars
Not compatible with Rexing cam with rear camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the Best Buy/ Geek Squad technician installed this to support the dashcam I had just bought it with - Rexing - V33, Model: BBY-V33, SKU: 6512931, he informed me when he finished that the motion detector unit would not work with the camera. Since the only power out port was already being used by the rear camera it could not power the motion detector. Luckily I did not pay extra over the basic hardware kit due to a Best Buy deal on it, but I paid $100 to install the unit with the expectations that it would be, well, available when installed!
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Good afternoon Mark,
The V33 has one power port (for the intelligent hardwire kit) and one rear camera port on the left-hand side of the camera. One will not interfere with the other, I'd suggest having them check the installation again. If anything, we have a youtube video on how to properly install the hardwire kit: https://www.youtube.com/watch?v=vqoZQ8Pxh9s
Thank you.
Rated 5 out of 5 stars
Dash cam must have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This kit was needed to keep the dash cam having a nice clean look- no cables hanging around
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rexing - Universal Intelligent Hardwire Kit pretty nice for my car
I would recommend this to a friendRated 1 out of 5 stars
Not Compatible With R4 Camera System
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave a 1 star not for the product but for Best Buy stating this as a universal product that fits all Rexing camera systems. IT DOES NOT!!! If you have the R4 as I do it will not work. This has a mini USB power plug and the R4 camera has a "Type C" power plug. It wasn't until after I spent several hours tearing apart my dash and installing the kit that I went to plug it into the camera only to realize I had wasted my time as the power supply is incompatible. Very irritated. Rexing does have a correct hard wire kit for the R4 but it's not what's offered by Best Buy.
I would recommend this to a friendBrand response from RexingUSA
Posted .Good afternoon Bryan, we're very sorry if the name of the Intelligent hardwire kit may have caused some confusion. We made sure to add that it's not compatible with the R4 on our website. Also, we'll gladly send you the R4 hardwire kit. Please just submit a request, using this link: https://www.rexingusa.com/support/contact-us/
All we require is the information related to the R4 you purchased and your BestBuy Member account information, if applicable.
Thank you.
Rated 5 out of 5 stars
Dash cam 24 hr camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It assures me of the safety and monitoring of my car
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, worked as intended. Thanks to Bestbuy for the easy no hastle install
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with this universal intelligent hardwire kit,
I would recommend this to a friend







