Customer Ratings & Reviews
- Model:
- BBYV1GW4K
- SKU:
- 6479687
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the V1GW-4K dash cam's excellent video quality and ease of use. Many appreciate the GPS functionality and straightforward installation. However, some users have reported issues with the Wi-Fi feature, app connectivity, and the visibility of the small display screen.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Display
Display is absolutely horrible. Disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard wired this into the car only to find out the display is unusable. The field of view does not account for the windshield angle and is poorly designed. Here's a pic of what I see on any spot on the windshield. It's just blue and blurry and horrible.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! Thank you for your review. You can adjust the lens if needed for a better angle.
If the screen is blurry, please reach out to us and we'd be glad to assist you in replacing it if defective.
- Cons mentioned:Display
Faulty product and lack of appropriate support!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB fails to connect after a few months of use. There is not The USB male connector falls from the female housing. Contacted Claimed support from Rexing and the request from support is over the board. In addition to the faulty USB cable, it was hard to view the small monitor display. How it is installed the dashcam in a angle view, the view is not clear with a pronounced ghost effect. It is similar view like the thermal cameras, but blurry. They asked me a video to show issue in addition to other detailed personal information. It was not enough for Rexing that I provided proof of purchase, email, address and phone number. For a product that costed me $100, my personal information is much more valuable. It is my first Rexing product experience and definitely the last one.certainly I wouldn’t recommend this product to anyone.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Good afternoon,
Sorry to hear about your recent experience.
As part of our warranty policy, we do require a bit more information, only to verify the purchase.
Without that information, we're not able to provide warranty for Best Buy orders.
This is to protect ourselves from fraudulent warranty claims.
We hope you understand.
Thank you.
- Cons mentioned:Display
Nahha
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Naaa, Video is okay but that is about it. the design is bulky and not really practical, the screen is useless even for basic operations. the app , UI and basically everything else is useless - you need to take the SD card out if you want to get the video form it. and I don't really thing its true 4K
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi Freidstone,
We are sorry to hear that you weren't happy with your camera. Our support team is available to answer all questions and concerns. Please reach out via this link https://www.rexingusa.com/support/contact-us/
Horrible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 3 months. Difficult to use. Not worth the money
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello,
We are sorry to hear that your dashcam is no longer working shortly after you received it! Please note that there could be quite a few culprits that is causing this behavior. To further assist you, please contact us: https://rexing.com/pages/contact-us
- Cons mentioned:Sd card
No SD Card - False Ad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deceptive advertising - no SD card with the package despite photo clearly showing the item and listing it came with package.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Good afternoon,
Please feel free to contact us directly using this link: https://www.rexingusa.com/support/contact-us/
We'd be happy to send you a free SD card.
Thank you!
It’s a stick on cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a fan of stick up cams. Also it can’t be moved like if someone comes up the the window I like to know if needed I can turnaround the cam , but not this cam. I didn’t like it at all.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! If you are not happy with the 3M tape mounting option, you can purchase the suction cup mount to allow you to move the dashcam whenever needed.
user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the picture quality is kinda ok but overall this product is noooo good as I can't save videos to my phone or wherever I desire. you are limited to where you can share video clips. I also find that its not a user friendly product.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! Thank you for your review!
You can view all of your footage right from the REXING CONECT APP from anywhere! As long as you are near your device and your WIFI is on on your device, you can access your footage!
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely crap! Didn't work more than 2 months. Trying to talk to total members was such a waste of time. Will Best Buy help me? Remains to be seen?????
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! I am sorry your device is malfunctioning. Please reach out to our care team at care@rexingusa.com and we'd be happy to make this right for you.
Fail to contect to phone ot other devices
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Support nonexistent, call seversl times, recieve recording, no return calls
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Our support agents are on the phone from 10 AM -5 PM Eastern time M-F except on weekends.
Please make sure you are calling us during normal business hours. We would love to get your questions and concerns handled in a timely manner. Please reach us by email or phone here https://www.rexingusa.com/support/contact-us/
waste of time
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THis is one of the worst stuff i ever come across at bestbuy. so cheap and complicted
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! Thank you for your honest review! If you are having issues navigating your device, you can find some youtube video or you can contact us at care@rexingusa.com and we'd be glad to show and teach you everything you need to know about your device.
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst one ever. I will be returning. Setup is complicated and irritating
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Good afternoon, we're very sorry your experience has not been a smooth sailing. If you're having trouble with your dashcam and would like some assistance, you can submit a request to the Rexing Care Team, using this link: https://www.rexingusa.com/support/contact-us/ One of our Care agents will be very happy to assist you and answer any questions/concerns you may have. Thank you.
I was going to purchase this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But for some reason NONE of the Best Buys close to me can install it! The closest install is 70 miles away from Louisville KY according to the app. Ok well i saved some money I guess
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! Thank you for your review. I am sorry you can not locate a close enough BestBuy to have it installed. We have you tube videos on installing our cameras if you wish to try and install it yourself.
Not real 4k.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not real 4k. Image is upscaled. Buyer beware.........
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .For best results, we recommend downloading the videos on your phone, using the Rexing connect app, or hooking up your sd card on a computer. Also, make sure you download VLC player, to play the videos. You can download the free program on your phone/computer.
Let us know if that helps.
Thank you.