Customer Ratings & Reviews
- Model:
- BBY-V33
- |
- SKU:
- 6512931
Customer reviews
Rating 4.3 out of 5 stars with 711 reviews
(711 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality and ease of use of the V33 3-Channel dashcam. Positive feedback also highlights the GPS functionality, high resolution, and relatively easy installation. However, some users express concerns regarding the small screen size, difficulties with the mobile application, and occasional reliability issues. A few customers also mention challenges with the mounting system and SD card.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Mini usb?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dashcam uses obsolete mini usb ports (not micro or C). The wifi connection works to view live feed but on two separate phones the rexing connect app crashes when opening loop recordings. It would be great if you only planned to use the SD card. Unfortunately, since it has such a poor and spotty phone integration it defeats the purpose of having a dashcam to save and show dashcam video at the scene in case of an incident.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hey Dave, we are very sorry your experience with our app has not been smooth.
We are constantly working on improving the app with new updates.
If it's still not working for you, maybe try going with our 4-in-1 USB card reader.
You can take the sd card and insert it to the reader, then the reader connects to your Android/iPhone, where you can access all your files.
For best results, please download VLC player, or try the Timacam app instead.
Our latest dashcam, the R4 is now using USB type-C.
Hopefully, you will see more of our devices move in that direction, over time.
Again, thank you for your feedback, we really appreciate it.
Thanks!
Rated 1 out of 5 stars
This was a good product, until 3 months later...
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dash cam is stuck, it freezes whenever it's in the car. Whenever I call the customer and product support. They never call back and answer the phone!
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dash cam over priced and really bad quality save a 100 bucks extra and buy a Vantrue for 100 more.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello, I’m sorry to hear you had a bad experience with the V33. Was there anything in particular that didn’t work for you?
We would be happy to assist you further. Please reach out to our customer service team.
You can reach us at:
Email: care@rexingusa.com
Phone: (877) 740-8004
Hours: Monday – Friday, 9:30 AM – 5:00 PM EST
- Pros mentioned:Ease of use, Gps, Video quality
Rated 5 out of 5 stars
Three Cameras; Full View, A Great Package
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rexing V33plus BestBuy Edition 3 Channel Dashcam with Front, Inside & Rear cameras. This package has 3 cameras to view forwards through the windshield, inside the car with a rear facing camera, and a third camera mounted to the rear window to view the scene behind the car. The main unit includes a GPS receiver to record exact locations at all times, a free mobile application for smart phones, and a parking monitor feature if used with an optional constant power cable that would not be using the included cigarette lighter plug It is all in black color housing and includes a 64GB microSD memory card, a microSD to full size SD adapter, a USB cable, a cable management kit, the previously mentioned cigarette lighter plug power cord, several adhesive pads and online instructions with videos to help with installation. The main front mounted housing has a 2.7 inch LCD Screen, and a 170° viewing angle that allows you to capture views of your surroundings when driving. The three cameras record 2K video resolution simultaneously from the car's front, cabin, and rear cameras and allow displaying what is being recorded in various display modes on the 2.7 inch LCD screen, or just turn off the screen. The video quality is great, everything was indeed quite clear, sharp and night videos were very good also when driving at night in the dark. There is a wifi function to view videos on your smart phone or to transfer videos to a laptop or other wifi quipped device. The built-in GPS allows marking the time, date, location, and speed information to all your recordings for possible evidence if involved in an accident. Installation was easy, but I am saying that because I have installed several car stereos, amplifiers, and speakers in a few cars years ago when younger and more agile. Instructions are straight forward and require mounting the 2 camera housings to the front and rear windshield and rear window and running the included wiring along the top edge of the car headliner or along the bottom edge of the door sills. You may prefer to use a car audio shop or Best Buy to install it if you have no experience or distrust your skills. Warranty is 12-18 months with product registration for labor and parts.
I would recommend this to a friend Rated 2 out of 5 stars
JOHN A SWISHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult to operate, made many visits to auto tech for help to see videos!
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! Thank you for your review! If you need help navigating your device, please feel free to contact us at care@rexingusa.com and we'd be glad to walk you through everything you need to know about your V33.
Rated 1 out of 5 stars
Dash cam use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to link camera to my home wifi and phone. The closest person that knows anyting about dashcams at best buy is sixty miles away, in greece NY..
I would recommend this to a friendBrand response from RexingUSA
Posted .Hello,
We are sorry to hear you are having issues connecting your V33 to your phone. We would be more than happy to assist you connect your camera to your phone. Please contact us for further assistance! https://www.rexingusa.com/contact-us/
Rated 4 out of 5 stars
Camaras great! Software not so much.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camaras great! Software very poorly designed with so much potential.
I would recommend this to a friendRated 1 out of 5 stars
junk
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.junk, one of the few things ive gotten from bestbuy ive hated, dont waste your time
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as described on YouTube or online , cabin camera is black not color I don’t recommend to anyone don’t waste your money
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Good afternoon,
Please go into the menu settings and disable "IR LED".
The cabin camera does record in color and black and white.
Thank you.
Rated 5 out of 5 stars
Great iten to have in a car
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel a lot more secure drivibg with it especially witg all the possible problems might encounter
I would recommend this to a friendRated 1 out of 5 stars
Doesn’t work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not suitable for recording, it only records in sections and deletes what it wants.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello!
We are sorry to hear you had such a poor experience with our products. To clarify, we wanted to mention that the loop recording functionality will delete the oldest video once the memory is filled up. These videos are recorded in segments to ensure the health of the microSD card and efficiency. If you still need help, please contact us! We would be more than happy to help: https://www.rexingusa.com/support/contact-us/
Rated 1 out of 5 stars
stay away from brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not a very good product at all. camera kept cutting off camera would get exreamily hot no goo
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI, I am sincerely sorry you are having these issues with your device! It does sound like a power issue. Please reach out to the care team at care@rexingusa.com and we will troubleshoot and send you a new power cord or replace your device if the device is defective.
Rated 1 out of 5 stars
Brocken Appreciate service but sent back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived, no problem. Box was slightly opened on bottom. Few dings. The l was cracked. Just unusable, sent back. Can’t recommend it comment on quality never used.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We understand how important it is to receive a new camera without any shipping discrepancies.
Please make sure to reach out to Rexing support Email care@rexingusa.com Phone: (877) 740-8004
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dash cams ever keeps turning on and off even though it’s supposed to stay on
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We are sorry to hear the product did not work as expected! We would love to further assist you with the V33 and make it right for you.
Please contact us so we can further assist you by visiting https://www.rexingusa.com/contact-us/
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really good I would recommend this to anyone!
I would recommend this to a friendRated 5 out of 5 stars
Installation team
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service friendly, and fast service.
I would recommend this to a friend- Pros mentioned:Ease of use, Video quality
Rated 4 out of 5 stars
Dash cam works fine, app could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this dash cam as a gift. My husband had some issues wiring it through the fuse box of our car, so unfortunately until we get it professionally wired, it's powered through the cigarette lighter and the cords won't stay tucked. Not a deal breaker, but the exposed cords are a bit annoying and in the way. The camera powers on just fine and records well. Toggling through the camera functions and settings are straightforward enough. I find that the app and the dash cam do not always like to communicate/stay connected. Which is a problem if you want to review or save recordings. The app isn't quite as user friendly as I was hoping. I am still learning how to navigate between the two, I hope it gets easier with time.
I would recommend this to a friend Rated 1 out of 5 stars
Dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To much price same camera on Amazon 150 but I buy on Best Buy 350
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Good afternoon, please be careful as some of the sellers on Amazon are not authorized by Rexing.
So if you ever have an issue with your camera, we won't be able to provide warranty on it.
At least with Best Buy, you'll have our 18 month warranty.
Thank you.
Rated 1 out of 5 stars
Not very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything looks pretty good but the software in unable to connect to the phone to try to watch the videos so not very reliable
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI, I am sorry you are having issues connecting to WIFI. Try turning off you cellular data on your phone and make sure you are away from any saved networks. If you still have issues connecting reach out to us and we'd be glad to assist you.
Rated 1 out of 5 stars
Desh cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy,the camera keeps freezing on start/splash screen. Worthless waste of money.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI, I am sincerely sorry you experienced this with your device!
This can be corrected with a firmware update which you can find here: https://www.rexingusa.com/support/firmware-tool/
If you still have issues with your device, please contact the care team at care@rexingusa.com and we'd be glad to help troubleshoot or replace your device with a new and working device!











