Customer Ratings & Reviews
- Model:
- BBY-V33
- |
- SKU:
- 6512931
Customer reviews
Rating 4.3 out of 5 stars with 763 reviews
(763 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the V33 dashcam's video quality, ease of use, and overall performance. Many appreciate the GPS, high resolution, and parking monitor features. Installation is considered neat, and the night vision is useful for driving at night. However, some customers find the mobile app difficult to use when retrieving video footage, and the mount may not be suitable for all windshield types.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
A cheap instrument for expensive price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a complete wastage of money. First the files in the memory card can’t be play on windows media player and the quality of the video is too bad. Even worse is the night time videos. Contacted the customer care but they did not seem to accept the truth.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We recomme3nd using VLC player to play back your files. Windows media player only works if you purchase the codec from them. VLC is free and will allow for the video to playback perfectly and with high quality. The 2k resolution on this camera allows for very crisp images.
Rated 1 out of 5 stars
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money or buy something that's worth it. This camera resets when it chooses, will kill your car battery and you have to put up a good fight to connect it to wifi to view your recordings. Wish this gift was returnable because it is not worth it.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello,
I apologize for the inconvenience you're experiencing. Please reach out to our customer service department for further assistance, as our dashcams are not intended to function in this way.
You can contact us via email at care@rexingusa.com or call us at (877) 740-8004. Our hours of operation are Monday to Friday, 9:30 AM to 5:00 PM EST.
Rated 1 out of 5 stars
Warning, don’t buy it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not clear video, my 2022 Toyota Camry’s isn’t available for hardwire because Rexing Wires which is sold separately can’t fit fuses, Best Buy is not want return nor price adjust (they mark down $90) their return policy passed 3 days.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dashcam install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very subpar quality. Installation wasn’t great either
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .I am sorry to hear this. If you are streaming the video from the app or viewing it on the dashcam screen you are missing out on the full quality.
Please make sure you download a file first to your phone or PC.
Rated 5 out of 5 stars
excellent but challenging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.somewhat complicated to operate--many options. I had trouble connecting to Wfi--seems to have to be off line while driving to see screen. I have had trouble keeping the correct time---auto corrects when on WiF...mine seems to not to be correct when staring camera.
I would recommend this to a friendRated 1 out of 5 stars
My opinion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera did not work with the Drive smarter app even after I installed the smart wiring kit at Best Buy but I'm giving it another chance with a different camera using cobra 4K instead
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello,
I'm sorry to hear that you're experiencing this. Please reach out to our customer service department for further assistance:
Email: care@rexingusa.com
Phone: (877) 740-8004
Hours: Monday – Friday, 9:30 am – 5:00 pm EST
Rated 2 out of 5 stars
Blah
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rear camera had to be wired and run through the cabin of the vehicle..
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello!
That's correct, the rear camera cable is to be mounted inside of the vehicle. We apologize if this was an inconvenience to you.
Rated 2 out of 5 stars
Not good as wxpected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was comparing it with same price vantrue N4 1080 P camera but it’s not like my expectation
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We appreciate the feedback Rashid, thank you!
Rated 1 out of 5 stars
Rexing dashcamera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No. It did not work for me. It's not what I needed or wanted. Poor design and quality. The app on the phone only got few options and it works when you actually remember to look at your phone. I would not recommend it.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! I am sorry you had issues with your device. The quality of the V33 is among the best at REXING with all cameras recording in 2K. For better WIFI connection, make sure you are not near your home or work Wi-Fi.
Rated 2 out of 5 stars
Dash Cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My camera keeps going to parking mode will I be driving and will not reset until the next day.
No, I would not recommend this to a friendRated 1 out of 5 stars
Mini usb?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dashcam uses obsolete mini usb ports (not micro or C). The wifi connection works to view live feed but on two separate phones the rexing connect app crashes when opening loop recordings. It would be great if you only planned to use the SD card. Unfortunately, since it has such a poor and spotty phone integration it defeats the purpose of having a dashcam to save and show dashcam video at the scene in case of an incident.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hey Dave, we are very sorry your experience with our app has not been smooth.
We are constantly working on improving the app with new updates.
If it's still not working for you, maybe try going with our 4-in-1 USB card reader.
You can take the sd card and insert it to the reader, then the reader connects to your Android/iPhone, where you can access all your files.
For best results, please download VLC player, or try the Timacam app instead.
Our latest dashcam, the R4 is now using USB type-C.
Hopefully, you will see more of our devices move in that direction, over time.
Again, thank you for your feedback, we really appreciate it.
Thanks!
Rated 1 out of 5 stars
DOESNT FIT A 2024 F-150
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fuses do not fit the fuse box…even though it said “fits your 2024 F-150”. Rexing you need to figure out the correct sizing for your cameras.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Every car can have different size fuses. Please contact care@rexingusa.com and we can provide you with the correct size.
Rated 1 out of 5 stars
This was a good product, until 3 months later...
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dash cam is stuck, it freezes whenever it's in the car. Whenever I call the customer and product support. They never call back and answer the phone!
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Gps, Video quality
Rated 5 out of 5 stars
Three Cameras; Full View, A Great Package
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rexing V33plus BestBuy Edition 3 Channel Dashcam with Front, Inside & Rear cameras. This package has 3 cameras to view forwards through the windshield, inside the car with a rear facing camera, and a third camera mounted to the rear window to view the scene behind the car. The main unit includes a GPS receiver to record exact locations at all times, a free mobile application for smart phones, and a parking monitor feature if used with an optional constant power cable that would not be using the included cigarette lighter plug It is all in black color housing and includes a 64GB microSD memory card, a microSD to full size SD adapter, a USB cable, a cable management kit, the previously mentioned cigarette lighter plug power cord, several adhesive pads and online instructions with videos to help with installation. The main front mounted housing has a 2.7 inch LCD Screen, and a 170° viewing angle that allows you to capture views of your surroundings when driving. The three cameras record 2K video resolution simultaneously from the car's front, cabin, and rear cameras and allow displaying what is being recorded in various display modes on the 2.7 inch LCD screen, or just turn off the screen. The video quality is great, everything was indeed quite clear, sharp and night videos were very good also when driving at night in the dark. There is a wifi function to view videos on your smart phone or to transfer videos to a laptop or other wifi quipped device. The built-in GPS allows marking the time, date, location, and speed information to all your recordings for possible evidence if involved in an accident. Installation was easy, but I am saying that because I have installed several car stereos, amplifiers, and speakers in a few cars years ago when younger and more agile. Instructions are straight forward and require mounting the 2 camera housings to the front and rear windshield and rear window and running the included wiring along the top edge of the car headliner or along the bottom edge of the door sills. You may prefer to use a car audio shop or Best Buy to install it if you have no experience or distrust your skills. Warranty is 12-18 months with product registration for labor and parts.
I would recommend this to a friend Rated 2 out of 5 stars
JOHN A SWISHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult to operate, made many visits to auto tech for help to see videos!
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! Thank you for your review! If you need help navigating your device, please feel free to contact us at care@rexingusa.com and we'd be glad to walk you through everything you need to know about your V33.
Rated 1 out of 5 stars
Bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dash cam over priced and really bad quality save a 100 bucks extra and buy a Vantrue for 100 more.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello, I’m sorry to hear you had a bad experience with the V33. Was there anything in particular that didn’t work for you?
We would be happy to assist you further. Please reach out to our customer service team.
You can reach us at:
Email: care@rexingusa.com
Phone: (877) 740-8004
Hours: Monday – Friday, 9:30 AM – 5:00 PM EST
Rated 4 out of 5 stars
Camaras great! Software not so much.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camaras great! Software very poorly designed with so much potential.
I would recommend this to a friendRated 1 out of 5 stars
Dash cam use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to link camera to my home wifi and phone. The closest person that knows anyting about dashcams at best buy is sixty miles away, in greece NY..
I would recommend this to a friendBrand response from RexingUSA
Posted .Hello,
We are sorry to hear you are having issues connecting your V33 to your phone. We would be more than happy to assist you connect your camera to your phone. Please contact us for further assistance! https://www.rexingusa.com/contact-us/
Rated 1 out of 5 stars
junk
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.junk, one of the few things ive gotten from bestbuy ive hated, dont waste your time
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as described on YouTube or online , cabin camera is black not color I don’t recommend to anyone don’t waste your money
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Good afternoon,
Please go into the menu settings and disable "IR LED".
The cabin camera does record in color and black and white.
Thank you.











