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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 359 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers commend the V5 Plus dash cam's excellent video quality, user-friendly voice control, and relatively easy installation. Positive feedback also highlights the inclusion of GPS and a high resolution front camera, while some users found the night vision capabilities particularly helpful. However, negative experiences were reported regarding the Wi-Fi connectivity, the accompanying app's usability, and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 359 reviews
  • Rated 5 out of 5 stars

    Great little dash cam.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dash cam plus it has a small remote cam you can place in the back window and it is well made. Forget Uniden's cheaply made but expensive cams that never last more than 6 months. This dash cam has lots of great features others do not.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has nice video quality but will stop recording on its own sometimes and turn off on its own. Also isn’t a 3 way recording it only allows you to record cabin+front or rear+front.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      It is important to have a camera that records all the time. Most recording issues are more related to a bad sd card or one that needs to be formatted. Try formatting the sd card and reach us by email care@rexingusa.com and by phone at 877 740-8004 if you continue to have issues rexingusa

  • Rated 4 out of 5 stars

    what title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good this is a good item my family is enjoying it very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is it is very very very very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just About Right

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. 3 channels recording simultaneously. the only downside of this is its navigation program, still messed up until now since I have bought it. According to manufacturer, they are aware and still workin on it until now....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problem with longer recording after 3 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has stopped recording more than 20 seconds. Factory reset did not help. It was fine for 3 days of my 8 days trip. Thinking to get back to TotalTec for support as they installed it after 2 weeks of waiting.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      HI, It may be an isue with the SD card if it stops recording after 20 seconds. You can try to format the SD card from your PC and it should work as it should. rexingusa

  • Rated 2 out of 5 stars

    The UI is a joke

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no trust in this camera. The GPS doesn't work, and after a few weeks, it doesn't want to start recording. The video playback on the screen doesn't work. Instructions are rather vague for the camera.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Sorry to hear that you had issues with the GPS and recording. Sometimes a firmware update can resolve these issue. Please contact us by email care@rexingusa.com or by phone 877-740-8004 rexingusa

  • Rated 1 out of 5 stars

    Stopped working after 5 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 5 months it stopped working completely. There was an extremely hot day and maybe that was the reason? I am not sure but dash cams should be made with heat in mind since they sit on the windshield. When you attach the camera to the windshield you can not just take it off and put it back on again. It is stuck in place. Otherwise, I could take it down when not driving but that is not how this model works.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hey Tawny, we're very sorry your device stopped working. It should be able to withstand high and low temperatures, since it uses a supercapacitor. You should be able to unhinge the dashcam from the adhesive mount. It will unlock from the mount. Please do not hesitate to contact our Care Team, they will be more than glad to assist you. Just submit a request, using this link:https://www.rexingusa.com/support/contact-us/
      Thank you. rexingusa

  • Cons mentioned:
    Wi-fi

    Rated 1 out of 5 stars

    Garbage Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. It doesn't work. It says it's recording but you can't pull up any videos with the app or directly from the memory card. This thing is useless.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cannot Record 3 Angles at once

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed up returning this. You cannot record all 3 angles at the same time which for me defeated the main selling point of this camera. It also lacks the app experience of some of the more main stream dash cams.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. I bought this so that i could record clips while off roading in Moab. I made it from Oregon to Salt lake city when it got stuck on the boot up screen. Tried going to their Best Buy to exchange it but since i didnt have all the parts with me. I asked them to take just the main uniit out and exchange that but they wouldnt help me. When i got home from my rrip i was able to return it meanwhile I'm missing some awesome vacation videos.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hey Kenneth, we're very sorry you were not able to record memorable moments of your vacation.
      The V5 has been having some issues, but they have been fixed with some firmware updates. If you continue to have issues, please do not hesitate to contact our Care Team. They will be more than glad to assist you, just submit a request here: https://www.rexingusa.com/support/contact-us/
      Thank you. rexingusa

  • Rated 5 out of 5 stars

    dashcam

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful-------------------------------------------------------------------------------------------------------------------------------------------------------------

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality, Voice control
    Tech Insider Network Member

    Rated 4 out of 5 stars

    4K Dash Cam

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K Dash Cam with 3 cameras with voice commands. I've had another brand that was good but didn't have the rear camera and did always work. This has been great to have a rear camera is nice you never know what might happen behind you. The4K screen will show you all the cameras at once nice clean screen. The camera's give a great picture. Nice commands are simple and it picks them up every time just have to say them correctly. The unit comes with long enough cords to reach in any vehicle it was easy to assemble and hide all the wires. No need to pay for installation just took about 45min. Yes the micro SD card does come with it.. The unit is attached by 3m sticky tape nu suction up. the only issue i have is the screen is fixed in 1 position you can only move the lens to adjust, So it looks like the screen is facing up more .Overall a great unit look forward to using this for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Its compact and does not cover too much of space. Records Anterior, Interior and back view at the same time. Safety comes first. So far I am happy to have this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if my last review on this saved... Not a good camera, all the reviews I saw on here are not over dramatic. All three of these cameras failed after mid-week two. I have to cycle through the settings several times before it starts recording again, my settings that I pick never stay and the camera keeps telling me I need to format the SD card it comes with even though I formatted it.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Thank you for your feedback. Please make sure you are using one of our recommended sd cards with your device. If you are still having issues with your camera, please do not hesitate to contact our Care Team. You can submit a request, using this link: https://www.rexingusa.com/support/contact-us/
      Thank you. rexingusa

  • Rated 1 out of 5 stars

    Motion Sensor Does Not Work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly this Dash Cam does not work with the Motion Sensor, once he disconnected it the camera worked perfect. Do not recommened this product as it doesnt function fully and yes we did the Hard Wire Install. We went thru 2 units camera and motion senor and new wiring. Would not pick up the rear camera as well, could only flip thru cabin and front and even switched to rear and front view and only could get front no rear.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hi! Thank you for your review! I am very sorry it was not working for you. This could be corrected with a firmware that you can find here: https://www.rexingusa.com/support/firmware-tool/. It should pick up all of the cameras attached. rexingusa

  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not worth the price. The dash cam software is really bad. The app does not work good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Questionable 4K, can't see car plates in front of

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Questionable 4K, you can't even make out the car plates in front while driving. -Cam starts and stops randomly, probably 1 out of 5 times it won't start and you'll have to manually start it. -Mount release slides up, so if you place it right under your rear view mirror, you won't be able to remove the cam unless you pull everything off. Not sure why people think the video quality is good when you can't make out important details like car plates. This is from video using the front dash only at the 4k setting. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Thank you for sharing your feedback.
      We recommend using VLC player on your computer/smartphone for best results.
      If your device is still having issues, please contact us at care@rexingusa.com
      One of our care agents will be happy to assist you.
      Thank you. rexingusa

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When exposed directly into sunlight it makes the screen completely black after days of having the sun light hitting it directly while driving.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service without hassle, I don’t have to way too long for the appointment. That is why I like to buy products from Best Buy

    I would recommend this to a friend