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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 323 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers consistently note the excellent video quality and ease of use of the V5C 3” 4K Dual Dash Cam. Many appreciate the included GPS and straightforward installation process, while some find the accompanying app needs improvement and the lack of an internal battery to be drawbacks. The 4K resolution and night vision capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 323 reviews
  • Rated 5 out of 5 stars

    Great camera for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Screen is large and easy to use and the voice commands are very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to record while driving specially I always do long drives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfying and fits my cart well. Big screen for monitoring and easy to handle it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dash cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints does everything it’s supposed too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very usual ! Good i liked a lot. Easy for set up !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rexing V5C is GARBAGE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy endorsed this Rexing camera with the Geek Squad branding. When I bought the camera in July 2023 there had been known issues for two years prior. Camera stopped working not long after purchase. Replacement from warranty quit working after a week. Some customers on 4th replacement. Best Buy would not help me with the issue. Call store location and you are transferred to call center overseas. Told me manager would contact within day, it has been a week since report.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hi! Thank you for your review! I am sorry you had issues with your device. This is not normal behavior for our dashcams let alone replaced dashcams. Please send us an email and we'd be happy to troubleshoot and resolve this issue for you. rexingusa

  • Pros mentioned:
    Gps

    Rated 1 out of 5 stars

    Worst dash cam ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give this a 0 star i would do no buy this dadh a cam only used it for 1 hour to set it up left in the car over night came out 3 am to it stuck on loadong screen fk this dash app

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Good afternoon Mike.
      This issue can be resolved with a quick firmware update.
      Please contact our Care team using this link: https://www.rexingusa.com/support/contact-us/
      They will be more than glad to provide you with the firmware update and instructions on how to do it.
      We look forward to hearing from you.
      Thanks. rexingusa

  • Rated 5 out of 5 stars

    Get yours now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment. This product is highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps a lot t t t t t t t t t t t t t t t t t t t

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drained battery and poor video quality. Payback of video was spotty and laggy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gps, Installation, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid Video Quality w/ Lots of Extensibility

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rexing V5C Plus is a solid dash cam that provides decent video quality, and gives a wide array of installation options that'll fit nearly every scenario. Additionally, the camera has a number of extra features that elevates it over some cheaper and more basic units. Mounting the camera was straight forward with the given components in the box; mounting plates, doubled sided sticky pads, cable routing mounts, etc. Since the cabin facing camera and MicroSD card were already installed, there was nothing more to the process. This thing is the definition of plug and play. In my experience, using the provided power cable gives the best results for ensuring you have enough juice to power this thing, but if your USB port can supply at least 2.5 amps (many cannot), you could streamline the setup by using a USB cord instead. Video quality on this unit was surprisingly decent. It's not iPhone or Pixel quality video, but it is better than some cheaper units I've used in the past, owing some of this to the available "WDR"/wide dynamic range setting. Zooming in to see things like license plates is actually usable, and overall quality is more than adequate for what you should expect a dash cam to provide. Beyond video quality, the camera has a plethora of additional features that make the V5C very user friendly. As expected, it has onboard GPS, so you'll get real time speed recording and also lets you chart your routes against Google Maps, but it has extras like wifi capability and voice control. I found the Rexing app to be more than sufficient for transferring videos to my phone using the mentioned wifi feature, which is a very nice quality of life feature that saves the hassle of pulling the MicroSD card out and having to go to a computer to retrieve footage. And the voice control is nice, albeit not something I'll use often. Being able to tell the camera to turn the display off (the most useful of the voice commands for me) was actually a nice hands-free experience which allowed me to keep my hands on the wheel and my eyes on the road. Other features I found useful are lane depart and forward collision warnings which use the camera to detect whether you're drifting over the lines or about to hit an object. The warnings are fairly useful, and while I don't leave these on all the time, I do turn them on when I'm driving tired. Finally, there's a G sensor function which triggers when a collision or impact has occurred and automatically records a 20 second locked video. Very useful in the event of a crash that you need to document. Also of note, the Rexing has a number of add-on features that can extend usability even more, including things like a back up camera, and a hardwire kit that'll convert this to a parking monitor as well as a dash cam. This would be extremely useful, given that the V5C has collision detection which will automatically trigger a locked video recording, giving you some context around what might have happened. This isn't included in the package, but having the extensibility is ALWAYS a welcomed additional feature. Overall, the Rexing V5C Plus is a very solid dash cam, existing in a market of many, many budget no-name options. The V5C sets itself apart from others with some very useful features, including the wifi enabled app video transfer and the modularity/extensibility. This is great option for anyone in the market for one of these cameras.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wont go with open box again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a open box that was rated excellent condition but when i opened it it was all gross and sticky like ok I understand open boxes are usually returns or floor displays but i also know there supposed to inspect them before putting it back on shelf like if your going to put it as excellent status couldve atleast toook the 2 seconds to wipe it down and clean it

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      I am very sorry that happened! BestBuy should be able to replace that for you since it was not in excellent condition. rexingusa

  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not waste your money on this camera. The set up was super easy, but i hsve had nithing but problems with this camera. It does not have half the features that it says it does. It does not have an internal battery. It does not have a parking monitor. If you want the parking monitor you have to buy a separate kit. It does not connect to your phine automatically. When using the sd in my computer it did not read it at all. Please do not waste your money on this camera

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Good afternoon,
      Sorry to hear you're having issues with your camera.
      Please contact our support team and they'll be happy to assist you.
      You can submit a request using this link: https://www.rexingusa.com/support/contact-us/
      Thank you. rexingusa

  • Rated 3 out of 5 stars

    Decent for the price range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent. Sometime kinda turn off by it self.

    I would recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      HI! This may be a firmware issue. Please try updating the firmware on your device by using our firmware tool found on rexingusa.com! rexingusa

  • Rated 1 out of 5 stars

    This is truly garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, I think the screen might have been 4k picture was bad looks like only 1FPS (I tried all the settings) Said it was recording and when I checked the latest ones were not there. Can't adjust screen so it's angled up on your windshield. Constantly doesn't 5 minutes trying to get it to connect with my phone when I would get ready to drive, aux battery must not work time was right when U started and some how changed. Why would you sell this Best Buy??

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hello!
      We are sorry to hear you had such a poor experience with your product! It sounds as if there is some sort of defect with the unit. Please reach out to us so we can further assist you and make this right for you. https://www.rexingusa.com/support/contact-us/ rexingusa

  • Rated 1 out of 5 stars

    Waste money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product, I bought the first one and used it for a couple of weeks and saw that it worked well, so I bought another 2, but when summer came it started to fail Now it only turns on and off and that's all it does, my recommendation is, don't buy it, I have 3 and all 3 do the same thing

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hello, Please contact our customer service team so we can further assist you. Email (English): care@rexingusa.com Phone: (877) 740-8004 Hours: Monday – Friday 9:30am-5:00pm EST rexingusa

  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked only for two months. Even bought a hardwire for parking mode. It powers on but stays on just the opening screen. Tried to press the hard reset button but nothing. Don’t waste money and buy the Garmin brand next time.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hi! I am sorry you are experiencing this issue. You can update the firmware from our website to fix this issue. You can contact us at care@rexingsua.com and we'd be happy to assist if you still have issues. rexingusa

  • Rated 3 out of 5 stars

    COULD BE A GOOD CAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to give it a 3 even though I like it. When I realize that I have been driving for 15 minutes and the camera is not recording is not a good thing. Then, I have trouble getting it to start recording. This is the 2nd dash cam I have had with similar problems. The first was a Cobra. I really wish all these cams would put a dedicated "Red" record button that is easy to access when driving. You can't stop in the middle of the road and figure out which buttons to push to get the camera recording. If it ain't recording, it ain't worth $*#$&.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hi, I am sorry you are having issues with intermittent recordings. It may be an issue with the SD card. If you have another, please use it to test If it starts working like it should with a new SD card, reach out to us and we will send you a replacement. rexingusa

  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for few days then it starts randomly rebooting. Installed properly and Tried all troubleshooting techniques. Not sure if defective Unit or defective charging cable.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Your camera rebooting can be annoying sometimes and so we would like to take a look at this issue to figure out the root cause. Try taking out your SD card to see if that helps, if you continue to have issues, reach out to support by Email:care@rexingusa.com or Phone: (877) 740-8004 rexingusa

  • Rated 4 out of 5 stars

    My Vehicle Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my Son's 29th Birthday, Sure does help if ever needed to prove it was not my fault, After all He Drives 35 mile to work and back 6 Days a week. Thanks

    I would recommend this to a friend