Customer Ratings & Reviews
- Model:
- BBYV5C
- SKU:
- 6463325
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the excellent video quality and ease of use of the V5C 3” 4K Dual Dash Cam. Many appreciate the included GPS and straightforward installation process, while some find the accompanying app needs improvement and the lack of an internal battery to be drawbacks. The 4K resolution and night vision capabilities also receive positive feedback.
This summary was generated by AI based on customer reviews.
Not Useful
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dashcam fails to record during critical events. It did not capture anything when my car was broken into or during an accident. Despite having a 24x7 wire kit plugged into the socket, it still did not record anything. UI is terrible takes forever to connect with phone. Videos wont load
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! Thank you for your review and I am very sorry to hear about your incident. The device is not recording while the car is off if the device is plugged into the cigarette socket. If you have any of the hardwire kits, you would need the Intelligent to allow for motion detecting which would have picked up someone breaking into your car. If you are using the SMART hardwire kit, that may not have been a strong enough vibration to turn the camera on.
Popo
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working less than a year and bust buy couldn't care less. Screw best buy. I will never buy from them best buy.
No, I would not recommend this to a friendStay away!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My advuce to anyone considering the V5C is to safe yourself the trouble of a bad experience both with the product and it’s useless technical support. The camera bricked within the first few days of ownership. Rexings support has not helped and im lest with a useless product I can’t return since i’m past thr retun period. Stay away!!!
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! I am very sorry your are experiencing this with your V5C! Rexing stands by their products so if you are having issues with it we would be glad to replace it for you and troubleshoot the issue.
You can resolve your issue by simply updating the firmware here: https://www.rexingusa.com/support/firmware-tool/
DO NOT BUY THIS CAMERA!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy any Rexing camera, this was my 4th camera from rexing in 1 Year. They all had problems. This particular one here V5C Plus, woild be stuck rebooting right out of the box. You will regret buying Rexing cameras.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .I’m sorry to hear about the issue with your V5C Plus. We do have a solution available and are more than happy to assist you.
Please feel free to reach out to us for help:
Email: care@rexingusa.com
Phone: (877) 740-8004
Hours: Monday – Friday, 9:30 AM – 5:00 PM EST
We look forward to resolving this for you.
Absolute Waste of Money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing reboots every few minutes for no reason, and the video quality is subpar. Also, this camera does NOT have a battery. It shuts off immediately when power is lost. Even sub $30 dash cams from unknown Chinese brands have an internal battery so the recording is not interrupted in case of power loss.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! Thank you for your review and i am sorry you are having issues with your device.
There is firmware to fix the issues you are describing. Please reach out to us at care@rexingusa.com and we'd be glad to assist you!
- Pros mentioned:Gps, Installation, Video quality
A must buy dash cam super easy to use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dash cam from Rexing. It does come with a 64gb memory card. Installing it was not that hard i ran the wire through the gaps in the dashboard of the car and then to the passenger side and tucked it in the windshield area on top . It does come with a cigarette lighter adapter and the wire is like 10 feet I'm not sure exactly but it's long . In my case i have only 1 in the car so now i needed to get an adapter so I can use my phone charger adapter with the USB ports on it. I wish they gave a USB cable on both ends versus the cigarette lighter. my charger adapter has 4 USB ports i could have just used that to power the dash cam. It uses the old USB mini plug to the dash cam that's another downside because I did find a USB to USB mini cable but it didn't power the dash cam. That would be the only drawback to this dashcam. Now using the dashcam was pretty easy it records as soon as you start the car. You can mute the mic, you can turn off the screen and keep recording. Both cameras can be manually positioned to get the inside of the car and and get the whole windshield on your LCD screen. It connects to the phone using the wifi, they give you the name and password . The cam does have gps . You can take pictures with it and also watch the screen from your phone and transfer the files to the phone. It's just those other things that made me give it 4 stars instead of 5. Other than that its awesome. Last thing you can add a rear camera or get the one that is bundled with the rear camera.
I would recommend this to a friend - Pros mentioned:Video quality
Its great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great the quality is great! I would recommend!
I would recommend this to a friend Was good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good when it worked but ot started freezing and not turning on
No, I would not recommend this to a friendQuit Working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed it while it worked but quit working after three days. Returned and replaced with a Garmin
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! I am sorry about this! Most issues can be resolved with a simple firmware update using our firmware tool here: https://www.rexingusa.com/support/firmware-tool/
Waisted money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality waisted money. No good videos or hard to connect with the internet.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello,
I'm sorry to hear that you're experiencing this. Please reach out to our customer service department for further assistance:
Email: care@rexingusa.com
Phone: (877) 740-8004
Hours: Monday – Friday, 9:30 am – 5:00 pm EST
Do not buy this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging cable and port melted within 2 weeks while ubering. They only give you 2 weeks to return, now I’m out $150.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello,
I am very sorry to hear that the cables melted! I am very sorry to hear that you Best Buy only has two week return period but please keep in mind we offer 18 months of warranty so we would be more than happy to provide you with further assistance including replacement cables and ports! Please contact us for further assistance: https://www.rexingusa.com/contact-us/
B
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend anyone to buy this dashcam it is useless and not worth do not waste your money.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello,
We’re sorry to hear about your experience and understand your frustration. Please reach out to our customer support team at care@rexingusa.com or call us at (877) 740-8004 so we can assist with troubleshooting or explore a replacement.
We’re committed to helping resolve any issues you’re facing.
useless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had an accident went to see the video and there is no record
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .I'm terribly sorry to hear you were in an accident, I hope anyone involved is okay. When the camera detects a collision, it'll create a locked folder labeled RO or EMR on the sd card. Please go through the folder carefully, when you insert the sd card on a desktop/laptop and for best results, use VLC Player to play the video. If you need any further assistance, please visit our website and submit a request. One of our care agents will be more than glad to further assist you. Here is the link to our support page https://www.rexingusa.com/support/contact-us/
No sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My doesn’t have audio record no matter what I do..
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! Thank you for your review! Check to see if you have audio recording set to on from the menu settings.
If you do, and it still doe snot record audio, send us an email at care@rexingusa.com and we'd be glad to resolve this for you!
Good dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised, good audio and video. GPS seems to work well
I would recommend this to a friendVery disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got into an incident today, only to find out this cam did not record any new videos since August 19.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello!
We are sorry to hear that you have had this issue! Our dashcams indicate that the dashcam is recording through a red blinking LED light/circle. It is possible that there could have been other issues previously that resulted in the dashcam not recording the incident. To explore these options, please reach out us! https://www.rexingusa.com/support/contact-us/
Great price for a dashcam right?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dash camera malfunctioned right out of the box. I received a full refund. Because of this bad experience, I will never buy a dashcam from this brand.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! Thank you for your honest review and I am sorry to hear it was defective out of the box. If you give us another shot, just contact us directly if you have issues and we'd be glad to help you the best we could.
Dont waist your time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was testin out in the house before installing in car, camera was extremely hot already, i would not but that in the windshield of a car, no wonder their are so many reviews of them dieing after a couple of months
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi Thank you for your review! I am sorry you had issues with your device getting too hot.
Sometimes this is caused by a bad SD card or bad power cable. You can contact us directly and we'd be glad to resolve this for you!
No good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one to complicate. Big regret of buy this dash cam
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .I am sorry to hear this!
Please give us a call and we'd be happy to simplify this for you and help you understand you camera better!
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Quality is not 4k the video is crap. When you connect to the dash cam you can not play music thur your phone you have to disconnect from the camera. Not worth buying. My $37 Amazon dash cam was 10x better.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI, I am sorry about the issues you were having with your V5C! The WIFI feature is only meant to be connected to when you wish to access the files stored on your SD card and not meant to always stay on.