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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.3 out of 5 stars with 151 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers praise the 600 Pro HX Dual Wireless Gaming Headset for its excellent sound quality, comfortable and lightweight design, and versatile connectivity options, including 2.4 GHz and Bluetooth 5.1. Many appreciate the long battery life and inclusion of Dolby Atmos for immersive 3D audio. However, some customers have noted that the headset can have a tight fit, and the microphone can be a little tricky to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-151 of 151 reviews
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great headset!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a set of turtle beaches and they would crackle and pop, got the rig 600 and they are amazing for the price. Very lite weight and comfortable. Use them on ps5 and pc. Also Bluetooth to my phone and watch movies in bed. Very nice product.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    I Love Rig Headsets, This is No Exception

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, my whole family has been using Rig headsets for quite some time now. If nothing else, they just fit us better. The new Rog 600 Pro HX is the perfect addition to any avid gamers arsenal. Especially with the flexibility of the headset, since it is able to work on not just PC and Xbox, but PlayStation and Switch as well. We have made the mistake of getting a headset that isn't compatible with everything, and without fail as soon as we get it we will need it for a system on which it will not work. A staple of the Rig headsets is their boom mic. You pull it down to open it and turn it on, and push it up to mute it. This is the most convenient gaming setup I have seen, it makes it so quick and easy to stop broadcasting so that you can deal with something outside of the gaming. The other thing I love about Rig headsets, and this one is no exception, is the ability to increase and decrease not just the in-game audio and chat together, but you can do them separately. It's so nice to be able to keep your game audio consistent when you need to turn down the in-game chat due to an annoying teammate. These are an awesome headset, good for any gamer, and definitely a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good for Console, PC not so much.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to preface this review stating that from a console standpoint they are a 4. From a PC gaming standpoint they are a 3 at best. As far as PlayStation they are pretty plug and play same with PC. The toggle on the USB needs to be on USB not console/controller on the PlayStation (took me a minute to realize). The sound quality is decent. It has decent bass and surround sound while on PS5 as well as PC with atmos. They are very easy to use and setup and good for Console gaming. PC it is not so great. The app is interesting because you cannot update settings on the fly. The headset will disconnect from your audio to allow Bluetooth to work and change the setting then once setting is changed it will reengage with audio. Very interesting and kinda cumbersome when trying to update settings. My two main issues with the headset are: 1. The mic is horrible. It picks up everything around me rather than me. You can hear my keyboard and any hand movement. And also it sounds like I’m far away and or underwater. It’s really prevalent when I have the reference on and hear bad I sound. There is no filtering or any way to combat it other than to turn it down and make me sound further away from it. If they would have made it so the mic was a better boom it could help combat the issue. 2. The headset volume is pretty low. Like I’m at 100 and it feels like 75-80%. It feels like I need like extra volume to be immersed. I am unable to boost it higher. I am also using atmos and no atmos. This also happens a bit with PS5 as well. 3. More a YMMV issue the size are is a little small for me even on large setting so I get fatigued wearing them. Overall they are decent for console gaming but as far as PC I’m not too impressed.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Dolby Atmos Sound=Great, Head-Fit Adjustment=Bad

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent in every way except the physical design of the very limited head-size adjustment to fit different size heads. Let me provide the excellent parts first. The sound was terrific and this included the bass which I found very powerful if you test with a source that is supplying a lot of bass content. I did also test the sound using YouTube videos which mimic some of the sound movement that Dolby Atmos reproduces in a wonderful blast of moving sound that games do also provide. I used a couple sets of headphones without the Dolby Atmos function and the difference was obvious. Dolby Atmos will be the future as it is so much better at providing surround sound with an immersion into the sound space where you ‘see’ the direction the sound is coming from - fantastic. I did test with gaming devices as well as PC and cell phone testing. Everything went smoothly whether I was using Bluetooth or the 2.4 GHZ dongle. These headphones talk back to you to say power on, power off, pairing etc. which is reassuring that all is well. These headphones also have call functions for cell phones. I can see where Dolby Atmos will give you a gaming edge since the sound seems to come from the correct/different directions and you are in the middle – great. Tip of the cap to the engineers for getting all these functions right. The mic works fine. It cannot move in three dimensional space but rather on a linear path up and down. Up will mute the mic. I feared that not having the ability to push the mic closer to your mouth might inhibit sensitivity but it did not - so the design works fine. The engineers came up with a unique way to store the mic almost invisible on the headset – nice job. There is a very helpful cell phone app for these headphones which you should install to control the functions including equalization. The app also allows you to test the sound balance and the mute/unmute feature. The design engineers got the earcups right as far as size and material to ensure the correct softness and coverage over your ears. However, the design of using only 3 possible slots to change the fit from small to medium to large was a disaster in my view. I found the headset either too tight or too loose. I’m at a loss as to why the engineers did such a fine job on the functionality which is great and didn’t design a continuous adjustment of the size to fit various heads. Within 20 minutes my head was aching. I will still recommend these headphones due to their outstanding sound and the innovative use of Dolby Atmos. However, I caution that you must try the headphones on in the store, before you purchase them.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    The One headset for every gaming system and PC

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up until now, I have been using the RIG 800 HD, and it's been my go-to headset since working from home became a normal thing. The only thing that I had thought could improve it was a better way of stashing the microphone (since I had practically broken it off multiple times) and make it work for my Xbox Series S. Evidently, someone was listening, because I am now in possession of the absolute best gaming headset that works for every single place that I play video games. Xbox, PC, Switch, PS, and even my phone. Despite it saying so on the box, I wasn't really that jazzed when I first got it. For one, the comfortable "trampoline" style headband was changed to a layer of foam, and I didn't see a microphone arm (leaving me to think it was one of those deals where there's just a hole). Also, the easy to use power switch is now a power button that is difficult to find when it's on your head. I plugged the included dongle into my PC at first, because that's where I play most of my games. When it registered the sound output as an Xbox controller, I did a double take. That's when I looked closer at the dongle and found a toggle switch that turned it from normal USB mode (where the PC would properly recognize it as the RIG 600 Pro HX) to Xbox mode. You need to use Xbox mode for Xbox, and USB mode for everything else (though the PC can also output sound when connected via Xbox mode). The microphone arm hides away into the body of the left earcup. Engaging it to be usable is a two-step proposition in which you push the base of it in with your thumb to get the arm out a little bit, then you can swing it down the rest of the way with your fingers. This is a little tricky to do while it's on your head, and I end up clicking the "dual" mode (allowing you to mix two inputs, whatever is connected to the dongle and whatever is paired via Bluetooth) while trying to get leverage to push in the thumb bit. It's not that big a hassle, and I'm sure that with time I'll get used to it. The RIG 600 HX uses the same 3-notch custom fit system as the 800 HD, but is somehow smaller? I use the middle notches on my old headset, but the bottom notches on this new one. It's a good thing my head isn't going to get any bigger, knock on wood. I'm thankful for the USB type-C power connector. I can count on one hand the number of devices I use that are still micro-USB. Dolby Atmos is enabled through an app on the PC/Xbox. I listened to a few songs on Youtube that advertised themselves as having Dolby sound, though I was underwhelmed. Maybe I'm too sensitive to having sound "move" because I was actually starting to get a little dizzy with all the music sounding like the musicians were running circles around me while playing. Between having to keep the loud gaming sounds down at night so that my daughter and wife can sleep, and being able to watch movies at full blast (with surround sound thanks to Dolby) without the neighbors complaining that my bass is set too high, I'm really digging these cans, especially now that they work on Xbox and I don't have to drag my wired cans out and deal with the lousy sound that comes out of the Xbox controller. They're definitely staying at home, though, because they have a serious PC vibe to them. Definitely not streetwear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product haven’t had no issues whatsoever connected right away. I just love.!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Returned in less than 24 hours

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use these very long. 7 ganing hours total. The first thing I noticed is they are very light, which great. However, they feel very cheap. The adjustable sizing is nice but limited. I had to use mine with 1 set to medium and one set to large, so they sat crooked, which was slightly uncomfortable. The ANC is ok, more muffled than canceled. I'd say it's due to the foam of the earpieces being on the stiffer side. The volume is alright. I can max it out and have sensitive ears and wasn't impressed with the Dolby Audio at all. My Skullcandy with an aux cord sounds better. For $75 and under, maybe. Anything more and its not worth it.

    No, I would not recommend this to a friend
    • Brand response from Nacon Team
      Posted .

      Hello,
      We apologize the RIG 600 PRO didn't work out for you. Comfort and fit is a very subject aspect of headsets. Regarding ANC, the RIG 600 PRO series does not include an ANC feature. It does have a noise-canceling microphone, but just passive sound isolation when it comes to the speaker ear cups. And finally, regarding Dolby Atmos audio, please note that your content needs to be coded with Dolby Atmos in order to get the full spatial audio experience. Dolby Atmos will also down-rev, meaning that if your content is coded with Dolby 5.1 or 7.1 and not Atmos, it will deliver those versions of surround sound. Thank you for giving RIG gaming audio from Nacon a try. nacon-fr

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! Sound is super clear! Easy to set up and use. I'm able to use this on my PS4 and my switch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Williams

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service experience,on-time arrival on the product and it arrive in good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset I bought it for my son and he loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Just hear me out.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating a better headset for some time. I went to best buy was talked into this one. I liked the way it fit and sounded, but the mic is trash. It clips if you even breath out. I am returning to get a steelseries. I suggest you all do the same.

    No, I would not recommend this to a friend