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Customer Ratings & Reviews

Your price for this item is $110.99
The comparable value price is $164.99

Customer reviews

Rating 4.1 out of 5 stars with 19 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers enjoy the superb sound quality and comfortable design of the 800 Pro HS Wireless Headset, frequently praising its long battery life and convenient mic mute feature. However, some users found the volume to be insufficient for their needs. The headset's comfortable fit and clear microphone are also highlighted in positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Omg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it sound is clear and works well like having charger base

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headset for PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great! Battery life is awesome! Son has same headset at college and we gamr together. Sound from his mic is crystal clear

    I would recommend this to a friend
  • Pros mentioned:
    Mic mute
    Cons mentioned:
    Volume
    Best Buy Employee

    Rated 2 out of 5 stars

    Not Loud Enough

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough for the games i play, chat audio was good and the rechargeable dock was nice but other than i exchanged it for a logitech

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headset for ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great sound is amazing holds a charge well glad i purchased it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Head set

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality comfortable good sounds really happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and easy to connect. Mic picks up sounds too easily. Breathing is easily picked up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really great, sound is clear, mic is clear to others and I had to go out to my truck and could hear and speak well over 150' away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Best sound ever to play with and great to communicate with

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for gamers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones with my PS5 and I love them . Great noise cancellation for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Almost perfect for PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first experience with a rig headset and it was pretty great with a few minor flaws. First off the comfort was phenomenal and never hurt on long sessions. The wireless charging base was great and battery life lasted all day. The mic was crystal clear and the flip to mute was great. Only flaws were the headset didn't have a loud enough volume to compensate for the impactful bass. The highs and mids would have shined more with some more decibels to bring it to it's full potential. Shame because like most almost great headsets for gaming are lacking volume to get the full emersion that each headset has to offer. When will these companies learn.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for ps5 users! Loved the charging dock and the comfort in the ear pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Rig 800

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and comfortable headset to use while gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best gaming headphones i have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Mic mute

    Rated 5 out of 5 stars

    Best Headset Ive owned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had mine for 5+ years (at least 10,000 hours of use). Still work flawlessly and holds long charge on quick recharge time. The 24 hour estimate per charge is conservative (at least 30 hours is my experience). Boom mic is adjustable and flips up into the mute position with a definitive click into mute status and a beep to confirm muted. Really light weight. No hot ears as the cups are breathable and large/deep. Mic noise cancelling works great and doesn't pick up ambient sounds in the room like a fan or music. Every time I've confirmed with the group on ambient noise that nothing (within reason) is picked up by the mic. They work so well I bought another set for my son about 4 years ago and that set is still running like a champ as well. Chat mixer is the best I've used: Simple and quick to adjust. 4 EQ presets with crystal clear highs and mids. Bass is bass in a gaming headset. Can probably find bigger bass elsewhere. Itself sufficient and very clear. I'll take accurate sound over decibels if I have to choose. The bass is 8.5/10 when running Atmos. These headphones are one of the best tech purchases Ive made in years, especually when considering the $.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headphones i have gotten in a while ten out of ten

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Mic mute
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Theyre OK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what they cost, i expected more. These arent near loud enough, which is the most important thing in my mind. Also, you cant connect them to your phone or any device that doesnt have a USB drive. That being said, they are very comfortable, and the battery seems to last all day. The flip to mute mic is nice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality wasnt the best & it took forever to charge the headset

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Not worth

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it was bad because it was refurbished or if the headphones itself are bad but i had numerous problems one being that it wouldnt charge and if it did it took an hour to get 1/4 battery

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Good headphone gone bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working fine but the new design is bad to power on it's now a long press button instead of a switch the ear buds isn't cloth it's the cheap material that strips and falls apart and the volume is an infinite scroll wheel meaning it can break without you knowing and everytime you turn the head phone off it resets the volume to the lowest volume I don't recommend this head phone to anyone this was my favorite gaming headset company not anymore though get something better that won't break on you

    No, I would not recommend this to a friend
  • Customer reviews from nacongaming.com

    User rating, 4.7 out of 5 stars with 145 reviews on nacongaming.com.

    See all nacongaming.com reviews
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