Customer Ratings & Reviews
- Model:
- 10-1172-01
- |
- SKU:
- 6498667
Customer reviews
Rating 4.4 out of 5 stars with 831 reviews
(831 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 800 Pro HX Wireless Gaming Headset for Xbox, particularly its sound quality, comfortable fit, and impressive battery life. The lightweight design, wireless connectivity, and snug fit also contribute to a positive user experience. However, some customers have reported occasional connection issues, and a few find the volume and bass to be less than ideal.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inclusion of the Dolby Atmos makes it worth it!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming headset. Can hear everything in the game.
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Amazing headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down The bed headset I've used on Xbox! Highly recommend.
I would recommend this to a friend Rated 4 out of 5 stars
9/10 stars
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. 1.5yrs later and it's audio is super scratchy now after very much use (daily for HOURS), but would buy again
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
good quality great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality. great price. highly recommended .
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, charges fast, works well with Xbox series X!
I would recommend this to a friend Rated 5 out of 5 stars
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I need. I would definitely recommend them
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
awesome all around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this product. clear dolby sound, crisp effect.
I would recommend this to a friend Rated 4 out of 5 stars
Headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! Easy to setup with simple instructions. Great customer service
I would recommend this to a friendRated 5 out of 5 stars
No problem since ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never really had a problem with this brand. Would recommend to anyone
I would recommend this to a friendRated 4 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset. Wish it wasn't all plastic but seems sturdy. For me it did get s little uncomfortable after a few hours wearing it. But overall i like it.
I would recommend this to a friendRated 4 out of 5 stars
Feels good light weight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the option of using the docking station or just using the USB in the back of the Xbox the only drawback is I wish the volume control would go a lot louder and I don’t know if they could fix it with a software update.
I would recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
One of the best wireless headsets for Xbox
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PROs - Superb sound quality and microphones - Lightweight - Long battery life CONs - Microphone too flexible - Plastic feels a little cheap - Micro USB The RIG – 800 Pro HX is an evolution of the previous 800 LX model. It bears a ton of resemblance to its predecessor in a mostly unchanged design, thought there are some thoughtful changes that make this the best RIG headset for Xbox yet. In my opinion the RIG series is a mostly perfect design. It has an industrial almost alien look with a faux carbon fiber pattern. The entire headset is made of plastic and while it does make the headset feel cheap at times, the weight means that I can use it for hours on end. The headset cups can be moved up or down depending on the size of your head and the head band along the top has the perfect amount of tension to just barely hug your head to keeping the headset from moving. In addition to the light weight, it is very comfortable to use for hours on end with ear cups are a combination of a light plastic leather and breathable cloth. The microphone flips up to mute and the boom is long and flexible which is an improvement over the thick inflexible microphone of the older model. I found that the microphone boom is now maybe too flexible as I found myself initially trying to flip the microphone up and intentionally changing the orientation/shade of the mic. The best way that I found is to flip the mic up by the harder plastic piece so that you don’t have to be constantly adjusting down the road. Finally, this model includes a charging stand which is great for a person like me that always forgets to charge their headset. The stand has a good weight for the headset to easily dock and start charging. A wireless adapter is needed to connect the headset to the Xbox, and this charging stand also provides a nice place to plug it in while not taking up an additional USB port on your Xbox. While the design is mostly unchanged, the I/O has seen some welcomed modifications. There are 2 buttons and 2 scroll wheels on the left cup. Your wheels are for overall volume and the party/game volume split, while the buttons control power/sync and microphone passthrough to the headset so that you can hear yourself. The passthrough or mic monitoring is a great change because while I prefer to be able to hear myself through the headset to verify that my microphone is on and my friends can hear me, others may prefer playing without hearing themselves to minimize additional sound in the game. A change from the previous model as well is the change from a switch to a button for the power. I think this should improve the longevity of the headset as rocker switches tend to fail over time. The headset still uses micro-USB and while that’s less important with the addition of the dock, I would have liked to see USB-C. The headset uses similar 40mm drivers as the previous version and overall, I found the sound to be incredible for games. With the Dolby Atmos for headphones enabled it adds an extra sense of depth and direction to the games that I play. You hear footsteps and enemy movement better, and overall, the games just sound more immersive. Usually, I play multiplayer games, so the game/team balance is especially important. I found that the resolution of the scroll wheel was great, though it does take a second of testing as your team’s microphone volume can vary. While I can’t personally vouch for the quality other than what I hear through the monitor, my friends said that it was crystal clear on their side with no static or stuttering, they also said they heard minimal background noise like my A/C and fan. Overall, I thought that the headset provided all the features and functionality that I would want from a higher end headset in a lightweight packaged with great battery life that let’s me focus on what I really want to do, which is play.
I would recommend this to a friend Rated 4 out of 5 stars
Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves - bought with his birthday money and he is so happy!
I would recommend this to a friendRated 4 out of 5 stars
RIG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound fit my only issue was there was no Bluetooth support it's just a feature but a key feature for (me )
I would recommend this to a friendRated 4 out of 5 stars
Worth the Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 years ago I purchased the Plantronics RIG 800 LX headphones. They were absolutely amazing! The RIG 800 HX are also very good. They really immerse you into the game.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
7 out of 10
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall headseat. You can hear yourself a little too much when youre talking, but other than that, its a great starter headset.
No, I would not recommend this to a friend - Cons mentioned:Connection
Rated 2 out of 5 stars
RIG not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect on first day. Attempted after charging. I traded for a different headset.
No, I would not recommend this to a friendBrand response from Nacon Team
Posted .Hi Phone,
We apologize for hearing about your connection issues. The RIG 800 PRO HX comes pre-paired with the included wireless transmitter. The transmitter has a platform switch - one side has the "controller symbol" - switch should be in this position for Xbox One or Xbox Series X|S consoles. The other side shows "PC" which is for all other platforms - PS4, PS5, PC, docked Nintendo Switch. And so the connection should be automatic plug-and-play. If your device doesn't immediately recognize RIG 800 PRO HX is the audio output for speaker and mic, those can be manually selected on console or PC. We hope this helps others. For additional assistance, Nacon North America Customer Support can be reached via email at support.us@nacongaming.com or via phone at 1-833-622-6687. Thank you... Nacon Gaming, Inc.
Rated 5 out of 5 stars
10/10 recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headsets I’ve ever used. I absolutely recommend these. Only issue I have is still having to use a dongle to connect.
I would recommend this to a friendRated 5 out of 5 stars
Rig Pro 800 HX Wireless Bluetooth Headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset, very versatile in its uses. Great price for a great product!
I would recommend this to a friend








