Customer Ratings & Reviews

Son needed a new headset and they did not have his other one that he liked and we had the geek squad coverage so decided on this one and he loves it and freedom of moving around without a cord

Previous version I had for 5+ years then got this one. Sound isn’t as good. Mic volume is terrible.

Got for my brother, we play together and seems to work perfectly.

Great product no complaints what’s so ever definitely recommend

Its good, but its very light plastic and feels like it could break not worth the price but its good.

RIG’s 800 ProHX Wireless Headset and Charging Stand is their latest offering. This headset is compatible with Xbox Series X/S, Xbox One, and PC’s with Windows 10/11. The one-size-fits-most, adjustable, cushioned head strap with soft, padded, over-the-ear cups is extremely comfortable and prevents sore ears during extended play. Extremely lightweight at 10.9 ounces it is durably built and feels like it will be able to withstand the physical exertion that both winning and losing cause a headset to endure. Or is my house the only one where these headsets take quite a bit of abuse? The on/off button, volume control, and mic monitoring volume control are all located on the left earpiece and easily reached and the sound is crisp, clear, and undistorted even when turned all the way up. Included is a card that directs you to activate Dolby Atmos for Headphones by downloading the free Dolby Access app from the Microsoft Store. My RIG 500 PROs have this feature also and Dolby Atmos definitely enhances your gaming experience by making it more immersive and three-dimensional. My friends report that the uni-directional, noise-cancelling mic sounds clearer than when I use my wired RIG 500 PRO. The mic conveniently flips up to mute sound and feels fairly substantial. However, it is not removable, meaning it is not replaceable, in case of mic failure or damage. The charging dock provides a convenient, safe place for storage. It has a removable USB wireless adaptor that can be plugged directly into your gaming system or computer. The adapter can also be stored on the base, which will help prevent it from being misplaced. The charging cable included is USB-A to Micro-USB and you can charge via the base or directly on the headset both of which have a charge indicator on them. RIG claims up to a 30 ft. wireless range, which I find to be dependent on an unobstructed path between the headset and the base. They also contend that one charge will provide a 24 hr. battery life. I have yet to prove or disprove this claim but I am about 12 hours of play into my first charge and have 40% battery left. The connection while playing was basically lag-free but I did experience several instances when the connection was randomly broken for an unknown reason. Each time it happened it did reconnect on it’s own within seconds. Overall this headset definitely meets, if not exceeds my expectations and I will definitely be recommending it and possibly gifting it at Christmas.

Good price but in Volume they do not work, it is heard too low.

Purchased as a gift. No complaints yet. Does its job.

Well insulated and easy to install for quick usage

yeah. they're fine, but not great. the battery is dying at year 1.5, so just beyond the warranty.

I used to have the wired set and they were fantastic. These are just as good sounding. Now without the wire they are almost perfect.

Love this headset. No complaints, i can use ot for my series X or my PC, and in fact do. All it takes is unplugging the adapter from the charging dock.

Decent headset for the price. Plug and play setup. Charging dock is nice. The only downside is you can’t really mess around with the eq settings.

I had the RIG 800s for a long time and they worked great. I exchanged these once because the microphone didn't work at all and now my second one keeps going in and out. It's not useable as a headset. Sound quality is great.

Great when it syncs up properly, but sometimes if you switch to a different game for instance, the mic or sound of other online players can get have issues

This product has done me well since I got it knowing I need one quickly it was very good and works well

Probably one of the worst headsets I've got in terms of a built-in feature: The microphone. It's extremely sensitive and there is no way to configure it to not pick up on breathing. I use discord quite often and it didn't matter which discord settings I used, which mic setting to use, it was either: 1. no one can hear me 2. everyone can hear everything I do. There is no "software" like most, if not all other headsets have which allow some kind of settings customizations. It's a shame because the sound quality is 10/10, but being as this is a GAMING headset and not a "music production" headset, it was rather disappointing. If you want it just for sound, I would easily give it 10/10.

Great except the switch mix amp is very sensetive for the game audio to be lowered.

My daughter loves this headset! We did have to return the first headset because after one use it would not power up again. We haven’t had any issues from the replacement. I would definitely recommend getting this one.

[Employee of bestbuy] I like many others had the previous version of this headset which was wonderful. This one is a huge step backwards for the same 'series'. Has major problems connecting and staying connected, mic is of poor quality and doesn't even come with a wind screen, sound quality is okay. There are many better ones out there. I would stay away from this