4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$164.99

Customer reviews

Rating 4.4 out of 5 stars with 831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the 800 Pro HX Wireless Gaming Headset for Xbox, particularly its sound quality, comfortable fit, and impressive battery life. The lightweight design, wireless connectivity, and snug fit also contribute to a positive user experience. However, some customers have reported occasional connection issues, and a few find the volume and bass to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 831 reviews
  • Rated 4 out of 5 stars

    Very nice headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that I got it on sale. Very nice headset for the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke in a Month

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly would’ve been a very good headset , if it didn’t break easily, I was playing the game with my friend and all of a sudden I hear a static and my mic stopped working i couldn’t talk at all and this was a month after getting it. disappointed, will not be getting a RIG headset

    No, I would not recommend this to a friend
    • Brand response from Nacon Team
      Posted .

      Hello GioJ,
      We apologize that you've had an issue with your RIG 800 PRO HX wireless headset. Please note that all RIG products are covered by Nacon's 1-year manufacturer's warranty covering any defects. Please contact our Customer Support via email at support.us@nacongaming.com, supply a copy of your Best Buy proof of purchase, and details of your issue for a warranty claim. We want to make sure all Nacon customers are happy with their RIG product and our warranty program is in place to assist in exactly this type of situation. Thank you for choosing RIG gaming audio from Nacon... nacon-fr

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones! I had the generation before this and loved it so I just bought this one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt soud like the demo at the store.. don’t recommend it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    solid headset!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a wired RIG headset for my xbox one for a couple years now and it has been by far my favorite headset I've used. When I saw they were releasing a new model and it was Bluetooth I knew I had to have it! unboxing was pretty satisfying. Everything was neatly placed and wrapped in plastic. The charging base is in a small brown box at the bottom of the RIG box. I recommend letting the headset charge before using- no one wants their headset dying in the middle of a game! I've found RIG headsets to be much more comfortable and lightweight than their competitors. This one is no exception. I could wear this headset and any RIG headset for hours without my ears getting achy or my neck hurting. I'm not big into chatting but I did test it out and it is perfectly clear on my buddy's end. The Dolby Atmos upgrade paired with noise-cancelling is top notch. You can hear every crunch and movement while playing a game giving you a nice competitive edge in my opinion. Audio was crisp and clear and I haven't had any connectivity issues. I play for hours on end and haven't had the battery die. The box says 24 hours of play on a charge but I don't play 24 hours straight, I typically put it back on the dock after use. The chat mic folds up and out of the way if you don't want to use it. I would prefer if it could come completely off as previous models did but it's not a deal breaker for me. I feel like RIG often gets overlooked because of some big name competitors but they are my go-to brand. I've had other brands break or just die, but I have never had any issues with a RIG. Overall, I highly recommend this wireless RIG headset to any gamer looking for the perfect headset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.khan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return this item within 30days due to poor quality experience..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Will Improve you game

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to set up. sound is amazing. this will improve your gaming experience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    quality has

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality has declined since playtonics sold to nanco. the previous models were made way better. the plasic is cheap and feels extremely light. i had issues with sound being too low. i ended up getting astros 700 gen 3, i am very pleased with them quality is amazing and was only $50 more during black friday. riggs 800xl from 2020 were way better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    headset was average

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just a very basic headset nothing crazy nothing bad

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very comfortable with lots of features.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RIG - 800 Pro HX wireless headset are a great addition to your Xbox set up. These headset makes takes the gaming experience to another level. Dolby Atmos compatibility gives you 3D sounds as if the action is all around you. And the sound quality is fantastic. Equipped on the headset along with your standard volume control is the adjustability to change the balance between gaming volume vs party chat volume. While a mute button is available, when moving the mic in the upward position, automatically puts your mic in mute. The headset overall looks sleek and high quality. It is very light weight and comfortable to wear for long periods at a time. Part of the comfortably factor is the adjustability. There are three sizing adjustments as well as a removable stretchy band to provide a great fit. The ear cushions are nice and thick but feel really comfortable over the ears. Set up is really easy. This unit comes with a charging docking station and a wireless usb dongle. This gives you the flexibility to swap devices such as to a PC with ease. I connected the docking station to the Xbox leaving the wireless usb dongle on the docking station. The magnets on the headset makes for easy docking. Another neat feature is that the Xbox will automatically turn on when you pull your headset off the docking station. I would definitely recommend this set. If I had anything negative to comment about, that would be the 7 hour charge from 0 to 100%. However it has not been a concern for me as the battery provides hours upon hours of game play.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chose a different model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not a 150 dollar headset. The rig 700 is significantly better . These are latlrge and clunky. The flip to talk is always breaking . You can only go 10 ft before distorting I hate them honestly

    No, I would not recommend this to a friend
    • Brand response from Nacon Team
      Posted .

      Hello ScottC,
      We are glad to hear that you like the RIG 700 headsets. Unfortunately that line of RIG headsets is discontinued. We apologize the RIG 800 PO HX didn't work out for you. Most comment on it's great fit and comfort as one of the strong features. The self-adjusting headband strap really adds to the comfort. The RIG 700 Series had a removable mic and a mute button. RIG 800 PRO has a flip-to-mute mic which is more convenient. We have a 1-year warranty in the case that the mic were to break, the headset would be replaced under warranty. Regarding range, the 2.4GHz wireless connection can get up to 30 feet but that is depend on other RF and physical interference between the headset and wireless transmitter. RIG 700 had a 12 hour battery. RIG 800 PRO USB-C edition has 60 hours plus the multifunction base station for continuous charging when not worn. Thank you for giving the RIG 800 PRO series a try. nacon-fr

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my son. He asked for them and said they were great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Get These.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These suck to the high heavens. You have to have everyone turn you to 200% - the mic doesn't pick up work a flip.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gaming headsets

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son , He loved it , He told Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sounds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great while I play Call Of Duty I can hear everything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is phenomenal, mic is mediocre, and design is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great set

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great on my son, and the sound is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Love these!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RIG - 800 Pro HX Wireless Headset is a great headset. It sounds amazing, is light weight, and best of all, wireless. I have been using this for my Xbox series X, and on my gaming PC, and this headset has really served me well. It is super light weight and the overall comfort level is a 10. The earcups are nice and don't seem to hit any pressure points on my ears. The sound quality is great. I have been playing mainly first person shooters and the clarity and overall sound quality is excellent. The mic also sounds good and has a flip to mute feature which is nice. Additionally, the mic is very flexible so you can adjust it a lot easier then some other brands I have used. One thing I don't really like, but isn't a huge deal, is that you have to unclip the earphones if you want to adjust them up or down. Most other brands have a sliding mechanism to adjust the height but these are a bit different. It isn't really that big of deal since there is also a self adjusting head-strap. So, once you dial in the height you wont have to mess with it again. I have used many different brands of headsets over the years and the Rig 800's are right up there with some of the best. If you're on the fence about these just get them. You certainly won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head set

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son and he love the sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable and a great price for a Rig

    I would recommend this to a friend