Customer Ratings & Reviews

I will just start that I am about simplicity and good quality for the least amount of money. I like these RIG-800Pro HX and they do a good job. The pros: They connect right up and if you don't have the Dolby Atmos app already installed on your XBOX, it prompts it to be installed. Otherwise, they connect right away in the correct format. The sound is awesome and you can tell where things are coming from just like a normal theater setup. They are comfortable for hours and hours of gaming. Not heavy and fit pretty snug, not perfect, but enough to drown out most background noise. Controls are easy enough to access and use. Max volume pretty much on every signal (sound and chat). Battery life is excellent. I am on my original charge and going strong after a week (2 hours or so a day gaming). Cons: Feel cheaply made and come apart too easily. They don't really snug your head that well unless you have a larger head. The mic works great but easily bends so I worry about longevity here. The mute up and talk down function works great. I wish these were Bluetooth so I didn't have to have the USB dongle on the machine. But, the trade off is it is 2.4GHz and you walk further away without losing connection. The charging base works well but they do take a bit of time (~5 or so hours) to charge up. I like them and I will continue to use them. Nice job!

Never worked properly, got them for Christmas gift and when I came in to return was a few days over and they would not take them back. Manager at clovis and Herndon location refused even store credit.

Perfect for working both with the xbox and pc setup!

Personally, I am more of a fan of subtle headphones that don’t scream “I am a gamer” but I wanted to try these out because of the base station and the Dolby Atmos sound. Quickly I forgot I was wearing these headphones that don’t look like casual headphones because the other features won me over. Headset sounds better than any $150 headset out there! 5/5 Built Quality – great quality from the base station to the headset. The headset is flexible so these feel like they will last for some time. The only thing I am not a strong fan of is the mechanism they went with to adjust the size. It’s different than what most other headphones have. 4/5 Features and Controls – I am on a PC and personally, I feel like the headset has a lot of buttons on it and I would prefer that if instead of the buttons on the headset, the options were just on the software. I understand that’s harder for Xbox folks, but it feels like there are lots of buttons on the headset. I wish it was a bit cleaner on all the controls. 5/5 Dolby Access App – works great and easy to maneuver. Optimize the sound profiles. 5/5 Comfortability – these are light and easy on the ears. I don’t expect any complaints from long gaming sessions. 5/5 Sound Quality – Amazing for the price. the mic does the job and sounds clear and crisp (according to my friends). The sound during gameplay was clear. Not a lot of bass and I actually like that. I mostly play FPS and bass is annoying with the explosions and airplanes. These worked and allowed me to hear enemies better than my previous headsets in the $100 price range (as expected).

Nice appearance, easy to pair, comfortable cushion on head band and earpiece

I love them! I had been looking for a good pair of headphones to replace my old, wired headphones for playing games on my console. Having these frees up my controller space by removing the wire. There is great 3D sound as I move about maps in my FPS games. They are lightweight and comfortable to wear for multiple hours of play time. Though I've played straight for many hours at a time, I have yet to run the battery down in a single sitting. I also use these when playing games on my PC, replacing pair of high-end wired headphones. Latency is at a minimum, virtually real-time. Again, the spatial sound as I move about other players is very realistic, allowing me to not have to look around to know where others are at. The sound is crisp and clear with no muddy sounds in the games I've played. Storage and charging are one in the same! The base station plugs directly into a USB-A port. There is a USB-A dongle that plugs into the base station and is the transmitter and receiver while using. My base station stays plugged into my console. When I switch to my PC at the other side of the house, it's as easy as pulling the dongle from the base station and plugging it into my PC. Very convenient. This unit is very comfortable with over-the-ear fit. The microphone tilts up and out of the way when not in use. The mic boom is flexible allowing for placement in just the right spot to be useful, but not an annoyance. I would highly recommend this product!

We thought this was a great buy, however after 3 months of using this pair and babying them they have just stopped working.

This RIG - 800 Pro HX Wireless Headset is a great headset for your Xbox or PC gaming needs. The headset itself is designed to be lightweight and the setup and connecting to Xbox was a breeze. Make sure you charge the headset fully before you start using it. The headset can be charged using the Micro USB cable (a big miss on not including USB C) or the charging station, both included in the package. I like the convenience of using the base to store and charge when I am not using the headset. A single charge of the headset will provide you with up to 24 hours of battery life, which is plenty for a few days of gaming, depending on your usage. The boom mic is really good, the voice is clearer on the other side. The mic can be flipped up to mute yourself and you can bend the arm to adjust the microphone position. The included ear cups are soft and extremely comfortable. You can only place them in one of the three preset holes. This might take a few tries to find the one that you are comfortable with. Download the Dolby Atmos app from the Xbox store for a better and enhanced experience with clear and crisp audio. The best part about the USB wireless adapter is you can seamlessly switch between an Xbox and a PC. Overall, this is a great headset for all gamers and is pretty comfortable for extended sessions.

These are awesome, i use them frequently. I have had no issues

Very poorly built. It was flimsy, the mic clipped at a whisper, and it wasn’t the most comfortable. Over all not impressed for the price.

People can hear you have to yell into mic tk be heard had to return. Got Turtle Beach

I love the Washington store so much they are very hempgul

Going wireless with a gaming headset was much easier than I thought. I was worried about latency between the headset and the screen since mine is connected through a surround sound receiver. Well that is not an issue at all. Not only do I not notice any latency but the sound is way beyond what I was expecting. To explain, think about being in a movie theater where it sounds like things are coming from every direction, even behind you. That is what it's like when you are playing a game. You can hear people sneaking up behind you! The quality of sound is very good as well. Nice deep tones and clear mid and high range. Sound quality from the mic is equally as good. Others have said it sounds clear and true to the source. And if you don't feel like talking you can easily mute the mic by flipping it up. As for comfort, the ear pads are soft and fit nicely over my ears. I haven't looked closely but a nice touch would be if you could replace the pads if they wear out. And the huge plus is that you can set them in the cradle to charge! Good thing is you can play all day and not worry about charging. I have gone from early in the morning to late in the evening and didn't have to charge them. Overall I couldn't be happier.

Can't rate it as the Removable USB Wireless Adapter is missing. Tried contacting company and they are not helpful. My son received this for Christmas and can not even use it. Super disappointed!

The Rig 800 is a well balanced wireless gaming headset. The sound profile suited more towards my liking, balanced, and no overwhelming bass. They do have great bass, and is there when it needs to be. Turning on Dolby Atmos really brings this headset to life. These are pretty lightweight considering they are wireless, but still heavier than most wired headsets I've tried out. If wireless is what you're after, this is probably the set you'd be interested in. The Rig 800 has it all. They are very comfortable, easily adjustable, great sound, and have a charging dock that allows you to charge them without a cable. The mic boom is flexible, and mutes itself while in the up position. There is no supporting application, so these are plug and play with the exception of turning on Dolby Atmos through the Dolby app. The wireless range is decent. I was able to walk out of my gaming room/office to the kitchen to grab some water while waiting for the next map to load without disconnecting. It was about 30 feet away, and quite a few walls. Overall I'm very impressed and would recommend these to anyone looking for a wireless gaming headset. Likes: 1.) Sound great 2.) Very comfortable and adjustable 3.) Dolby Atmos really brings these to life Dislikes: 1.) N/A

Great Choice. These are the third RIG product I have used and have yet to be disappointed. Packaging was great, arrived undamaged. Opened up and everything was out and ready to be charged on just a few minutes. Ran a few errands (maybe 3 hours or so) and they were fully charged and ready to go. Comfort was fantastic. I used them for a solid hour and had no fatigue. The sound was excellent on all games we tried. Having the Atmos feature is very cool, especially in headsets. You can "track" sound in a 360 degree fashion as Atmos moves the sound field. While that is really cool on my 7.2.1 system on my home theater, with headphones the sound is more "precise" since there is a much smaller physical area. As for battery life, I really can't comment... My teenage sone was quick to abscond with these to his basement and he has been using them for last couple days but he says they easily last all multi-hour sessions that he's engaged in. End of the day, another solid RIG product and I would not hesitate to use their product line in the future. I would [and have] recommend to a friend without any hesitation.

Mic lasted two months and I am no longer able to speak as the mic broke.

Mic stopped working after 18 days.. I see other reviews like this

Very disappointed for the money you spend on this unit. Buy something else you will ba a lot happier

I have had a couple RIG headsets over the years, and they always felt like a great value to me. This new model is no exception. The charging stand not only looks great, but provides a lot of added convenience. It's easy to finish gaming and pop the headset down on the dock so it's ready for your next gaming session. A flip-to-mute mic is one of my favorite headset features. I hate having to try to find a tiny button to mute my mic, but flip this one up, and you can have a side conversation conveniently. Sound quality is punchy and great for gaming. I haven't had any issues hearing my game audio while chatting with friends. This RIG headset also feels like and plush, while being secure on my head. I can wear this headset for hours with little to no discomfort. I also like that this can be used on PC or XBOX with a simple flip of a switch. Battery life has been plenty for multiple gaming sessions in a row without charging in between, but the dock charger makes charging in between sessions as convenient as possible.