Customer Ratings & Reviews

Microphone does not pick up half of the words you say unless it’s in your mouth, audio quality is good though.

Returned because the headset disconnected and turned on and off multiple times. This was the second RIG I have purchased and returned. I recently decided to buy the artic for my Xbox and has been a 100 times better.

Does not cancel or suppress surrounding noise. In return it makes the volume very low. Very disappointing for the price and upset that i cant return it.

Bought this for my son last July and the audio is cutting out on it! I could have sworn i bought the 2 year protection plan, but can't find it on my order! Definitely not happy ater paying the price I did!!!

You would think for the price it would be high qualify. Initially its a good buy however... The charger easily breaks after just a few times and the headset itself breaks from overcharge. Buyer beware

I have been a big fan of the RIG headphones for a long time now, and the 800 Pro series is amazing. I love having the base station to charge the headset instead of plugging it in to a USB cable to charge. The headset itself is extra comfortable, being very lightweight, and the cups have great cushioning. The sound out of these is impressive, working great for competitive games like Fortnite. The Dolby Atmos does a great job with spacial sound, allowing you to be more immersed in the game, as well as more competitive, since you will have a better idea where you opponents are in the playing field. The battery life is also impressive, especially for such a light weight headset. It is advertised at 24 hours, and while I can't confirm that, I game 3-4 hours a day, and I don't always remember to put everything on the charger. I went three days without charging the RIG 800, and they were still good to go. FYI, be sure to install the Dolby app on your XBOX to ensure you are getting the most out of your RIG 800 Pro.

Lasted less than 3 months, won't power back on even after putting it to charge.

I don't like the control options on the headset, and it picks up to much background noise.

Terrible mic but sound on headset is prettt good You have tinyell for the mic to pick you up

Poor microphone. Had multiple friends say they could barely hear me with this headphones. Return and bought astro a50 and am super pleased with them.

The headset hurts the top of the head after 15 mins, It is very uncomfortable. The elastic band should be more loose.

Mic stopped working the second day I had this hesdset. Item has been in the box ever since, waiting to be returned.

Mic sucks you literally have to have it in your mouth for it to work

They broke less then a month would not charge. Would not recommend at all. Dont waste your money

This is an excellent high end gaming headset at a middle tier price point. Before owning the RIG - 800 Pro HX wireless headset with base station, I was fairly unfamiliar with the brand itself. I vaguely recall when RIG came on the market approximately ten years ago. However, that and the knowledge of the RIG brand being more intertwined with professional gaming was about everything I knew of this product brand. Upon ordering, I started the research part of my process. I like to know some facts about the brand prior to using their products. I believe this allows me at times to understand the manufactures target audience and be able to better relate or interact with their product. In this case I quickly learned that NACON actually acquired RIG two years ago. Their play was to merge the companies to provide the highest level of gaming peripherals possible. RIG and NACON are very well known in the e-Sports community. The RIG sponsors a ton of e-Sports professional players, teams, and even college teams. After learning all this about the brand producer, I could not wait to try them out. Upon receiving the RIG - 800 Pro HX Dolby Atmos for Xbox or PC, I was instantly impressed with the futuristic design and quality of the feel. The headset offers several on ear function controls that are well placed for the least amount of loss time while accessing. The headphone themselves are adjustable in what I will refer to as a small, medium, and large available positioning slot. I am six foot and two inches at just over two hundred and fifteen pounds and my sweet spot was right in the middle. The headset is light weight and as to be expected with any above entry level headset is able to be worn for hours and hours with little to no adversity. The base unit is solid and has a hide away slot for the USB dongle. The earcups are fabulous and the memory foam like material is again very pleasing while wearing. Overall, I feel confident that these will last for a good bit. I have used these on the new XBOX Series X/S as well as primarily on PC. Even with the lack of an exterior application to control the equalizer the sound quality is superb. The in game sound across a variety of games offers a transcendental experience to the user. The microphone offers great feedback. I am a fan of mics that also allow the user to mute the mic moving in position. I am a bit conflicted and will give the decision to the product developers. I would prefer an application where I am able to control the equalizer. I am though equally thrilled that I do not need to worry about it and can just default to the PC or in game settings. This of course could also be a user error situation because I was unfamiliar with them. A notable superior delivery from the RIG 800 has to be the battery life of these 800 series headphones. I have a double the cost pair of Astro A50s and they offer a wonderful battery life too, at double the price point. I am a bit too obsessive on certain things and could not stand to just leave the unit off the charger base for an extended period of time. The RIG - 800 Pro HX claim to have a twenty-four battery life. Because I could not leave them off the base station overnight, we will again give the conclusion to the developers. RIG is offering a professional level product, at a fantastic price point; this is just something you normally do not see in today's world. I have no real complaints and nothing but good things to say about the RIG - 800 Pro HX. 10 out of 10 would highly recommend for anyone looking to step up their gaming experiences.

Like the title says.. it was fine i liked it it was great until 4 months later it doesnt pick up my audio, its distored and it wont detect my audio. Awful honestly. Why waste this amount of money for 4 months of "good" quality when other brands are cheaper for way longer time

So this is a tale of two stories and which tale suits you best will depend on this headset is for you. So out of the box you will find that these are all plastic, before you roll your eyes though you do have a massive benefit because of this. The headset is extremely lightweight weighing in at about 8 ounces which is much lighter than most. This makes wearing the 800 Pro for long periods very easy. It is by far the most comfortable headset I have ever used, even as a glasses wearers I can say I had zero issues with discomfort due to the low weight design. This is a major W for me. The head band is also plastic and while that may seem worrisome for durability it seems to be just fine. Overall the build quality is very very good without having that heft. This unit also comes with a base to dock the headset in after usage to keep them charged. I really like this as I know it's charged everytime anytime. Having to charge a headset while wearing it isn't the best situation and the base station included remedies this. This does use a USB dongle to connect to your Xbox which is no big deal and allows for a solid connection. It uses a 2.4ghz frequency. The ear cups are very soft and very comfortable. The softness is what makes these comfortable for a glasses wearers. I also found they don't make me ears hot. All the controls for the headset are on the left ear cup. This includes a game/party chat dial for Xbox up top, power button, volume controls, dedicated mute button, and the charging port. Volume is very sensitive but once right it's great. The sound on these is enjoyable. You can hear everything and the 3d sound works extremely well. They don't have as much low end as other headsets so if you love low-end you may not like these. They do have bass but it's not like some others you may have used. The bonus to not being heavy on the low end is that you get a crystal clear audio experience where you hear everything. Over all these are great and I highly recommend them. Great for glasses wearers, great for long periods of use and sound really well. Lacks on the low end so could be an issue for some.

I have probably a dozen headsets. A couple I run on my desktop gaming rig and a couple specifically for consoles. I've had a good experience with the RIG headset in the past so when the 800 Pro HX wireless became available I wanted to see if the Dolby Atmos was really that noticable of a difference. I was not disappointed. First of all these are extremely comfortable. While most headsets have a sliding mechanism to adjust for head sizes the RIG goes for a odd snap in positioning system. There are 3 slots on each side of the band that the earpods snap into. It does feel a bit on the cheap side but once in place you really shouldn't have to make adjustments as the top elastic strap has comfortable padding and will snug up the fit on your head. There is absolutely no metal in the band, relying on flexible plastic to take any flexing abuse very nicely. I would think the plastic does help with shaving some weight off the headset so the plastic feel really doesn't bother me. The earcups are very supple with a very soft foam ring covered with a hybrid skin creating a very comfortable fit and cutting out a lot of ambient noise. Overall it does a great job and shaves off some ounces doing it. The left earcup has the pivoting mic arm that swings up to mute (one of my favorite headset features... keeps me from having to search for the mute button) and all of the controls. There is a dial specifically for XBox to switch between game and chat balance, the power/bluetooth pairing button, volume dial, mute button and a micro USB charging port (come on Nacon, get on board, it's 2022 how about USB charging port please!!!!). On the bottom of the right earcup the charging dock connector. The charging dock has a micro USB connector for a supplied charging cable and a USB A port for the wireless dongle. You can use the cable with the dock or you can use it to charge the headset without the dock (if traveling this is really helpful but don't forget the wireless dongle). Speaking of the dongle it has a selector switch that allows you to switch between a XBox and PC. I would have preferred that the dongle be set up to allow the XBox and PC to automatically recognize it without have to switch. One note, you have to remove the dongle from the USB port on the dock to switch it between XBox and PC. You can not access the switch with the dongle in place. Again, if it was done automatically this would not be a problem. Sound is on par with several of my higher end headsets especially when you download the Dolby Atmos app. It opens up your virtual world to a more immersive experience. Just playing the demos in the app proved to get that WOW response from me. When playing a few of my favorite FPS games I can tune the headset for better highs so I can hear approaching footsteps and clearer in game ambient sounds. I can also tune it for better bass response for music. For the price point it's a pretty solid buy. There are a few headsets that come close or might be slightly better sounding but you pay for it with added weight. So, for a sub $150 headset it's hard to go wrong with the RIG-800 Pro HX Wireless.

It kept disconnecting so we took it back and got another one for his Xbox

The Rig 800 Pro HX wireless headset has exceeded my expectations and is a unique and wonderful pair of headphones for gaming. Setting up is easy, and you can use on the Xbox, or on the PC. It comes with a charging stand, to which the included usb dongle fits into a port in the middle that is used for sending and receiving the wireless signal. If you don't want to have your charging stand close to your computer or Xbox, you can just put the receiver dongle directly into a usb port on the device, and plug in the usb for the charger stand elsewhere. There is a light on the front of the charger stand that will show when it is charging. The usb cable that runs from the base to the xbox/computer is a little under 3' long. The headset can only sit in the charger one way as the charging pins are only on one side. The headset is an all in one design, as it has a mixer built into it. The microphone can be stored in the up position and is how you mute the mic, it unmutes when you swing it into the down position. On the left ear, there is a power button. Holding it will turn your headset on or off and tapping it will give you a status update of the battery and connectivity. There is a volume roller, and there is a chat/gameplay mixer roller that can be used for more chat, balanced, or more gameplay. When the volume roller is spun, it does not stop turning, but will give an auditory noise when it is at max level down and up. The headset has a unique design, as it adjusts with snap brackets. The tabs pop out of the bracket and you can adjust the headset length that way, and there is also a cushion strap that can be removed as well. The headset is very comfortable to wear, the ear pads are very soft, but breathable, and the cups are large enough to fit completely over large ears. Sound quality is very good, but has room for improvement. The headphones are loud, but the overall max volume is a little low in my opinion. I get that it's dangerous to exceed so many decibles in headphone because of hearing damage but these could use a little more on the top end. The spatial sound is really good and can easily tell direction when playing shooting games . The microphone quality is very clear and clean by those who were asked online. The bass driver in these headphones are pretty good. They actually give sub frequency bass and testing them they respond to about 25hz. It isn't crazy loud ringing your head bass, but is definitely a plus considering a lot of gaming headset bass drivers don't go into sub frequency. Overall, these headphones are a very cool wireless setup for gaming, especially between xbox and pc. They are comfortable and have great sound. I was able to wear them for a couple hours with out getting any ear fatigue. I would just ask that they consider making the overall max volume higher.