4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$164.99

Customer reviews

Rating 4.4 out of 5 stars with 832 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the 800 Pro HX Wireless Gaming Headset for Xbox, particularly its sound quality, comfortable fit, and impressive battery life. The lightweight design, wireless connectivity, and snug fit also contribute to a positive user experience. However, some customers have reported occasional connection issues, and a few find the volume and bass to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 831 reviews
  • Rated 1 out of 5 stars

    very bad quality

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad quality. the product looks like a disposable product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones are awesome buttt...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved this without the wireless adaptorso head phones are not able to be used

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disapponted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was Disappointed the product doesn't work smoothly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic Wireless Headset

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RIG 800 Pro HX is one of the best wireless headsets I have used. I was very impressed with every aspect of this headset. Right when you take them out of the box, everything feels really nice and premium. The headset is "auto adjusting", which basically means that you don't really have to mess with the headband, it is just kind of elastic and conforms to your head. There are 3 positions for the ear cups if you need to slightly adjust the height of them, but I think the middle position will work for most people. I consider myself pretty big-headed, and they felt very comfortable in the middle position. The comfort level of the headset was great. The ear cups are nice and cushy with a very comfortable fabric that breathes well to not get your ears hot. The headband is very soft and light. Overall I was able to wear the headset for a few hours and was never uncomfortable. The performance of the headphones is also very nice. Sound quality was top notch, and the surround sound effect was perfect. I could hear footsteps all around me in fps games, and could hear cars coming up from behind and on the appropriate side in racing games. Very impressed. Battery life, again is very impressive. They claim something like 24 hours of battery life, and I tend to believe it. I was able to use them for my entire 3 hour gaming session and I barely made a dent in the total battery left. Because these have a dock, I just leave it plugged in and place them on the dock when I'm done gaming, so I doubt I'll ever come close to draining the battery on these things. Overall, I was just super impressed with everything about this headset. It is super comfortable, has great performance and battery life, and there just isn't anything I can think of that I didn't like about it. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Solid Pair of Headphones for PC and Xbox

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love trying all types of different headsets, and in my experience there is no perfect headset. all of them have their pros and their cons. Some have cool features that others don't, With this particular pair they have a couple of really cool features and have pretty decent sound. For me personally they were not very comfortable and it was just because I could never get the headset to sit well on my head. The materials on the ear cups are very comfortable and the headset has a good wait but it always felt too low or too high on my ears. sound quality is pretty good its not the best I have heard but I have heard much worse ones even from some that are many times more expensive than this set. So most people will be satisfied with the audio. My favorite part about this headset is the base. The base gives you two ways to listen to audio not just charge the headset. you can have your pc or console connected to the base and get your audio that way and lets say you need to plug in your headset into another console or pc there is a dongle that pops out form the base that you can use to connect your headset eliminating the need to move the whole base. This was very useful as my console and pc are in different rooms. overall I found these to be very solid pair of headphones and even though I couldn't get them to fit just right on my head everything else about them was very enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    RIG-800 pro wireless headset for Xbox

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RIG-800 Pro HX wireless headset for Xbox is a good headset. Quality is good and fit is very comfortable. Adjusting the headset seems odd. You have to press and the push in on the sides of the headphones to release and then move it up or down to the desired height. Charging and stand charging and the stand works really well. USB wireless connector works great for connecting the headset to the Xbox and for receiving Dolby Atmos. Dolby Atmos Dolby Atmos sounds crisp and clear. Brings the action in and around you for an immersive experience. The gun fire and airplanes were everywhere around me. I turned my head a few times thinking they were in the room. Quality of build Quality of the headphones seems really good. strong black plastic with nice comfortable ear cushions. Controls for volume, connecting and audio is very easy to use and works really quick with no hesitation The only reason for four stars is due to the adjustments of the headset height around your head. Just seemed a bit more cumbersome than it needs to be to get the right fit. I was glad that they didn’t need adjusted. Not a deal breaker but something you need to be aware. I would highly recommend these to a friend or colleague.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A solid wireless gaming headset

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RIG - 800 Pro HX Wireless Headset and Base Station with Dolby Atmos for Xbox one, Xbox Series X|S I recently got hold of the Xbox Series X\S and my current wireless headset is for the PC only. I use the Xbox connected to a PC monitor at my desk. So I needed a more compatible headset that would play games on both devices. I also wanted the Dolby Atmos support since I think it's currently the best implementation of surround sound you can get in a headset. A big plus of the Rig 800 Pro HX is the charging base station. It worked great and I had no charging or connection issues. There is no denying its utility. This should be a required feature of all wireless headsets in this price range. The head strap fit me well right away and along with the lite weight makes this a very comfortable headset. The earpads have a good seal and are soft and also feel good. I like the look of this headset. It is unique without being over the top and I have started using it as my main headset during the workday. Having this long battery life makes it much easier to use all day and still be ready for gaming in the evening. The microphone is nice and can be placed pretty much wherever you want. It has no problem passing the chat test or while in Teams. I typically don’t mix my mic for monitoring but it's a nice feature to have. There is a lot to like with the RIG - 800 and it should be on any gamers short list. It is easy to switch between the PC and Xbox. The base station is a huge plus as is the Dolby Atmos support. The sound is balanced and helps round out the whole package. Along with the comfort it ticks all of the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very large cup Xbox headphones when they connect.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones I selected for my son who loves to play Fortnite on his Xbox, but wanted a pair of wireless headphones. Well these look nice and sound great when they connect. Sometimes these connect perfect to his Xbox one s and other times I have to reboot them to get these to connect to the included USB dongle. Battery life is really good, lasts for a solid day and a half for my son. There are nowhere near as many good wireless options for Xbox like there is ps5, but these are pretty decent selections. I would like to find a nice pair of Corsair wireless headphones for the Xbox, as they seem to make some of the best options. The charging dock for these is pretty nice and convenient, just set em and forget em. These are quit larges on me and look even funnier on my 10 yr old. But they work and that's what counts, just wish the connection was more reliable. Hopefully the built in rechargeable battery lasts a good year or more hoping for more. As for the cost, when the battery dies so do these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice Package and good Headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup I like the base stand for these headphones because it has a slot where you can put in the Wireless receiver on the stand and charger and then plug that into your PC. If you don't want to do that the USB Dongle for wireless connects just fine directly. But I like the setup has everything in one tidy package. After that you just plug the headphones into your PC turn them on and go. Since the headstand that holds them is the charger to, its easy to keep them charged and out of the way when not in use. Using the headphones is easy. Connected to PC, nothing to download and was able to use them to game right away without issues.The sound was good and had no issues in Halo hearing my teammates or the game while using them. Microphone included does a decent job that no was complaining they couldn't hear me clearly. The buttons to adjust game to voice balance and overall volume are well positioned to not get confused which is which. I did find the mute button a bit small, but flipping up the Mic worked just as well and for me is my preferred method anyway. They are very lightweight and I didn't feel them weigh on me for long gaming sessions and even with my glasses didn't make me feel uncomfortable in the least. These are a great pair of wireless headphones if you need something for gaming or light streaming and I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A comparable player to the gaming headset market

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These may not be the most high end headsets around compared to some unmentionable Turtle Beach as a comparison. However the fact they care enough to not package these with a flimsy USB-C cord and have an actual charging stand, says a lot about the quality. These headphones work seamlessly with XBox consoles and in fact, I just upgraded to the new Xbox series X and they are awesome with that console. Not only do they sound good and are flawless, they are intuitive enough to allow for bluetooth connectivity or USB dongle connectivity. The sound is great and there is no interruption and best part is they are wireless and sturdy not like other cheap feel versions of gaming headsets. In all these are top notch and from a brand I had never heard of. Really enjoy the experience with these things. Comparably to the other brands they are surprisingly reasonably priced and also exceeded expectations when it came to ease of use and compatibility to the system I have so I would highly recommend this device for others looking for a headset for their gaming systems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Crisp Sound

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the box is the headphones, a charging stand, a micro usb to usb cord, information papers, and stickers sporting RIG affiliated logos. The headphones rest snuggly into the charging stand, without much room to wiggle and possibly damage the charging port. The RIG 800 PRO HX (800PHX) is newest model in RIG’s trusty line of gaming headset’s. This particular model is wireless but you can still plug them in. There is one small issue, the USB adapter used to connect your headset to your console/gaming PC, is almost too snug to fit into the port on the charging stand. It was a great idea, to have somewhere to insert the adapter to prevent it from being lost or misplaced, but once in it was a fight to pull back out. Minor quirks aside, the sound is impeccable. Clear, and crisp. The same can be said for the mic, except in a negative sense. The mic is sensitive, almost too much so that it picks up most every tap, touch and shift of movement that you make. This can, however, be solved by altering the settings on your PC or console. This was the largest issue I have had with the headset. Overall, the 800PHX’s are an excellent buy, RIG has lived up to its reputation with them, in all ways possible. The headset is comfortable, lightweight, and sleek as most of its predecessors. Would I recommend to friends and family? Absolutely!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Far from the best

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is roughly the dozenth gaming headset that I’ve tried over the past 15 years of online gaming, but out of the gate, I can assure you that there’s better options out there. Out of the box, it is very standard packaging. Nothing to write home about here, which is fine as nearly every headset packaging is similar to the last. One thing to always note is the weight of the headset as it will be sitting on your head for long time periods. This is a lighter set, which I like, flexible as well, without being cheap. The first thing I noted was how convoluted they make it to setup. Most headsets traditionally will come charged and ready to go, the instructions on these ask you to charge for SEVEN hours up front, which is a very long time, and also, thus don’t come charged. I charged the headset overnight with the USB cord in my wall, but the next morning it wasn’t working. Weird. I set the base up, which is slightly unnecessary in and of itself. Normally you’d plug your headset into a charging port but this time you just plug it into the base which is plugged into the charging port. Ok. I guess technically it’s a little easier as it just slides on and off the base with ease, as well as connects perfectly fine, and it looks better propped upright to charge, but on the other end, the base is just an additional thing to set somewhere and no one is really coming over to be wowed by your gaming headset. So… there’s pros and cons to each their own. After charging on the base for a while, I tried to connect the headset and had little luck as whenever I’d hit or hold the power button, nothing was happening. With no rhyme or reason, the headset finally came on and immediately connected to the Xbox, which was nice due to the ease. I used it for the night and really noted how good the sound was as both high and low notes really played through with great clarity. Unfortunately, while the incoming sound was great, the outgoing sound was pitiful. Every person in my game chat (3 people) immediately noted how bad I sounded, describing me as sounding very distant, in a tin can, or underwater. I moved the mic closer to no avail until finally realizing that while the microphone sits in front of your mouth, it only has a tiny receptive hole to speak in to, so I had to turn that towards me, as well as raise my mic monitoring to the max level, and put the mic millimeters from my mouth for the audio to be satisfactory. Any time I’d move the mic to eat, drink, or bump into, I’d find myself having to readjust the mic to make sure I was heard. Overall, a frustrating situation to say the least. I put the mic on the shelf for a few days and went back to using my Turtle Beach 600 Stealth, which is probably my all time favorite headset and likely won’t go back to this. Even this morning, I tried using the headset again, took it off the charger where it’s sat plugged in for days and couldn’t seem to get it to turn on. Thumbs down. Overall the pros are the lightweight material and so coming sound and the downsides are setup/charging hassles, the headaches of the outgoing mic sounds and the frustrating connectivity issues. In good faith, I can’t recommend this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Gaming Headset plus Charger

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RIG - 800 Pro HX Wireless Headset is a great overall headset for gaming. It sounds great on both Xbox and PC. The sound level is adequate and crisp during game play and/or talking with others. Volume control is easy to use and works very well. The mic sound is great and mic placement is comfortable. The mic arm lifts up and down easily to move out of the way when not in use. Mic muting also works very well on this headset. The ear pads and head pad are comfortable and do not hurt either ears or head even after hours of gaming. Another plus is the charging pad. The headset rests on the pad to charge and it gets to 100% charge very quickly. The headset is wireless and can easier switch from the Xbox to the PC smoothly. This is great for those who utilize both platforms. There are no cords to deal with which is great! There is a place to store the USB thumb drive when not is use. This will help ensure it is not lost or misplaced. Everything is conveniently store on the charging pad. Love that the headset can be store there while charging. Eliminates the need for an additional hook to hold the headset. Overall, really like this headset for sound quality and charging convenience. It looks like they also improved the design of the ear pad covers over their older model which is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight, Wireless

    Rated 5 out of 5 stars

    Great quality headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Astro A40’s - these are a much better value. The connectivity is seamless. The weight of these are feather like. The head band is very supportive and comfortable. The sound quality is just as good as Astro’s, imo. They have a little bit more bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An upgrade you won't regret

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was eager to upgrade my old RIG 800 after years of gaming, so when I saw that a new PRO version had been released I was excited to try it out. Happy to say that it did not disappoint! Build quality is phenomenal as it usually is for RIG headsets, and the audio experience surpasses any other headset I've used. In particular the Dolby Atmos integration is flawless and completely changed the way I experience games, particularly online shooters. But easily the best part of this upgrade is the new base station. Having the ability to place the headset in the dock so it's fully charged for my next session is a life saver. So glad I no longer have to mess around with plugging in cables! The option to connect to my Xbox with the USB wireless adapter instead of the the dock also meant I could place the dock in the most convenient location for my setup. This flexibility is so crucial for somebody like me who has limited space around their Xbox! Highly recommended for anybody looking to upgrade or experience a premium headset for the first time. For this price you won't find a headset that can match the 800 PRO's features!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great headset!!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset absolutely rocks! When I first opened the package I was disappointed that I couldn't use them right away, as they took several hours to charge. However the wait was well worth it. They came with a charging dock which I connected to my console and I let them charge for the specified amount of time. Once they were charged it was time to play some games. The sound quality on these headphones was phenomenal. Not only could I hear everything in my game, I couldn't hear any background noises from my house, which was a miracle in itself. The Microphone mute was super easy and it's one of the many reasons why I like RIG headsets. This is the second RIG headset that I have owned and I am happy with both of them. The headset did not have any design flaws that I found while using them. They sit in the charging dock with ease and charge quickly the second go around. The charge seemed to last for quite some time as I tested them for a couple of hours and did not receive an low battery indication. Overall I'm happy with the headset and I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great headset - Great Price

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice headset! I can't compliment these enough! They are great performance for the dollar! I have several wireless pairs and these are phenomenal Love the functional doc - works for wireless PC or gaming! and the slot for the usb wireless is great - I won't loose it! Fitting - these are very comfortable and adjustable. They are over the ear design and it sits nicely over the ear and the banding over the head. You do have 3 height adjustments Audio quality is nice. Crisp reproduction of audio with good loudness. I really like the output with adjustment of game/voice and overall volume. Its direct and not complicated. Charging is easy. Just place it in the cradle and ensure 1 side connects. Other sets I've had required you connect on both sides. This is much easier and you get the front LED to confirm proper placement. Setup was easy as plugging in the USB dongle into my XBOX - was up and working in 3 seconds! This is my sons primary audio function for the xbox and he loves them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks good but a major dissappintment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would lile to start by saying i only use rig headsets i currently use the rig 700 pro hx i decided to buy these for $99 on black friday i only used them for an hour the base station is cool but the audio sucks and the mic just sounds bad. Do not buy!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Great sound-but bugs and sketchy design

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. You can hear everything very clearly from the music playing in the background to footsteps approaching you. The build quality is pretty good as well. The added dock is a nice addition as they cradle them and remain upright. It actually leaves you some options for charging however. As mentioned, you can set them on the dock or connect the usb directly into the headset. The typical features you find in headsets are also found here from mic monitoring to muting by flipping the mic up. So you might be asking what makes it sketchy for me to not have rated it 5 stars. Well for one, the mechanism that holds the ear cups onto the headband leaves much to be desired. Every time I have to adjust it I fear I may damage the headband while trying to remove the ear cup. To clarify, the headband features 3-4 opening slots that sets the notch of the ear cup. You have to press out the ear cup if you want to adjust its placement. The second, there’s an odd connection system going on. At random moments, they seem to disconnect for no apparent reason. Staying within a few feet of the dongle it suddenly begins shouting at you that it’s no longer connected. Cycling it seems to fix it for a time until it repeats all over again. The last, the dock houses a USB port for your dongle which rests under the headset. The design makes removal a real hassle. The quick start guide specifies to not pull up on it but the angle and length make it a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy setup & awesome sound!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit that I had not heard of RIG before I came across these wireless headphones with mic but I am extremely glad that I finally did! I’ve been a gamer since I was a kid, so back when the dinosaurs ruled the earth my kids say, but with my work taking up the majority of my time & then my family getting the rest I have admittedly been out of the gaming loop for a couple/few years now. That said I have always stuck to wired gaming mice, keyboards, headphones/headsets, etc. due to my belief that any additional latency is horrible in FPS games like CS 1.6, CS:S & CS:GO (I still play CS:S when I do have time to game). However, I have not noticed any additional latency with this wireless headset. I tried it in both wired & wireless configurations in order tl be sure I wasn’t just missing it when in wireless mode. Now, I haven’t gotten all scientific with it and done controlled studies with highly precise timing instruments & I am just going off the “butt dyno” for the latency or no latency but I was and still am a fairly highly competitive CS:S player when I do get the odd chance to play. Setup was a breeze due to how this is configured as I had the charging base with the wireless dongle plugged into the base, then had USB going from the base to my computer. I’m sure I could have the dongle in the PC & then the base charging via usb to my computer or even going base via USB to a charger adapter/wall outlet adapter and charge the headsets that way but I like this way for now. If I decide to try another layout then I’ll try to circle back to this review and update. Anywho, the headset’s auto run-enabled embedded software launched once the base was plugged into my PC & so I proceeded to install the management software on my desktop & a couple of laptops. It all went smoothly & seamlessly. I am beyond happy in regards to the sound the quality, the build quality is the base & headphones and the microphone as well. I can’t stress enough how insanely easy it is to install and then use these! Even some of my tech illiterate family were able to setup & use these. Lastly, these feel very premium and look and feel like they should cost twice as these sell for. The included Dolby Atmos license was super cool & not something I expected for this as I guess I overlooked it originally! So, in Windows these get the Windows Store App licensed & now I’m looking at a Dolby Atmos sound at to replace my computer sound bar do I can have a. Awesome setup. Thanks RIG for such a wonderful headset! I truly love them & have found my new go-to with regards to mh PC’s audio setup plus any other gaming solutions that they might offer!

    I would recommend this to a friend