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Customer Ratings & Reviews

$164.99

Customer reviews

Rating 4.4 out of 5 stars with 832 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are satisfied with the 800 Pro HX Wireless Gaming Headset for Xbox, particularly its sound quality, comfortable fit, and impressive battery life. The lightweight design, wireless connectivity, and snug fit also contribute to a positive user experience. However, some customers have reported occasional connection issues, and a few find the volume and bass to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 832 reviews
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy setup & awesome sound!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit that I had not heard of RIG before I came across these wireless headphones with mic but I am extremely glad that I finally did! I’ve been a gamer since I was a kid, so back when the dinosaurs ruled the earth my kids say, but with my work taking up the majority of my time & then my family getting the rest I have admittedly been out of the gaming loop for a couple/few years now. That said I have always stuck to wired gaming mice, keyboards, headphones/headsets, etc. due to my belief that any additional latency is horrible in FPS games like CS 1.6, CS:S & CS:GO (I still play CS:S when I do have time to game). However, I have not noticed any additional latency with this wireless headset. I tried it in both wired & wireless configurations in order tl be sure I wasn’t just missing it when in wireless mode. Now, I haven’t gotten all scientific with it and done controlled studies with highly precise timing instruments & I am just going off the “butt dyno” for the latency or no latency but I was and still am a fairly highly competitive CS:S player when I do get the odd chance to play. Setup was a breeze due to how this is configured as I had the charging base with the wireless dongle plugged into the base, then had USB going from the base to my computer. I’m sure I could have the dongle in the PC & then the base charging via usb to my computer or even going base via USB to a charger adapter/wall outlet adapter and charge the headsets that way but I like this way for now. If I decide to try another layout then I’ll try to circle back to this review and update. Anywho, the headset’s auto run-enabled embedded software launched once the base was plugged into my PC & so I proceeded to install the management software on my desktop & a couple of laptops. It all went smoothly & seamlessly. I am beyond happy in regards to the sound the quality, the build quality is the base & headphones and the microphone as well. I can’t stress enough how insanely easy it is to install and then use these! Even some of my tech illiterate family were able to setup & use these. Lastly, these feel very premium and look and feel like they should cost twice as these sell for. The included Dolby Atmos license was super cool & not something I expected for this as I guess I overlooked it originally! So, in Windows these get the Windows Store App licensed & now I’m looking at a Dolby Atmos sound at to replace my computer sound bar do I can have a. Awesome setup. Thanks RIG for such a wonderful headset! I truly love them & have found my new go-to with regards to mh PC’s audio setup plus any other gaming solutions that they might offer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible headphones for Xbox x! Sound quality is terrible. Sounds muffled and then high pitched sounds kick in. Very disappointed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 3 out of 5 stars

    RIG – 800 Pro HX Wireless Headset

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rig 800 Pro HX wireless headset had some severe connection issues. It kept disconnecting from the console and reconnecting. When working properly the playback sound was excellent, however I did experience some lagging in the playback. This was just enough to be noticeable. The outside noise dampening needs some work, but it did knock out most noise. These are not noise cancelling. At first the headphones fit comfortably, but after extended play they became uncomfortable and painful. The battery stated capacity is 24 hours, I never went over 10 hours before replacing them on the charging unit. Just an FYI From out of the box to initial full charge was just over 6 hours. The fit of the headphones is adjustable by popping the earpiece out of its holder and putting in back in a different slot. This made for very limited adjustability. There are only 3 slots for each earphone. There is only a limited small quick start guide to get you started. There was a problem setting up the Atmos with the console. With no document to assist a quick google search led the way. Set up for windows was even more problematic, and I gave up. The 800 PRO HX was marketed for the Xbox, it did work better with the Xbox than a PC. I could not find any documentation for Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Essential Audio Gear Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used RIG headsets for a long time now. My first headset was a corded 400 for my kid. Then, I picked up a wireless 800LX for myself and used that forever. That headset finally got a little old and worn so I picked up this new PRO edition after reading some online reviews. This is a definite upgrade and it didn't lose any of the quality or performance of the original model like some brands do when new models come out. The 800 PRO actually added features and kept price the same. Amazing. Best feature, and the reason I upgraded, was for the base. It's a super convenient place to keep the headset and also charge it. What I didn't expect was the extra USB radio dongle. It let's you place the charge base anywhere you want while the radio plugs into your Xbox. Audio, both speakers and mic, are great. No complaints. Others say I sound great. The wireless range. Seriously, zero complaints. Product well done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Can hear the faintest sounds when gaming

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RIG - 800 Pro HX Wireless Headset and Base Station with Dolby Atmos for Xbox one, Xbox Series X|S are fine wine for my ears and worth every dollar that they cost. The adjustable cushion of the headband and insulating earcups are extremely soft and cushiony. The 40mm drivers produce sound that is so pure and rich of all octaves and sounds similar to listening to a movie in an IMAX theater. The Charger is simple to use, by plugging in the wireless adapter and checking the charger indicator. I can use the USB connection with the wireless adapter or I can plug directly into my console for charging the RIG - 800 Pro HX Wireless Headset and Base Station with Dolby Atmos for Xbox one, Xbox Series X|S. The flip-to-mute mic boom delivers clear and crisp audio, allowing me to hear all aspects of my gaming experience more clearly. Master volume levels go from medium to high. The RIG - 800 Pro HX Wireless Headset and Base Station Dolby Atmos is activated automatically by downloading the Dolby Access app and initially connecting my device. The RIG - 800 Pro HX Wireless Headset and Base Station with Dolby Atmos for Xbox one, Xbox Series X|S are of the quality Xbox is known for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great sound good price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is a great option for it's price range. Light weight, sounds great. I had Steel series 7 before and feel this headset is a upgrade for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battlefield 6 just came out. My gameplay has been compared to dog water. I was recommended these so I could hear what direction the enemy was coming from and beat them to it. Lo and behold, I can definitely hear what side the enemy is coming from, and I still get wrecked. The headphones do exactly what I was told they would do, I am just still dog water

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rig 800 pro max headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset it fits me so well and it is the best headset l’ve ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection is smooth and sound is perfect. Headphones are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good mic quality, comfortable and not outrageously priced

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, super long battery life. Have used for over 16 hours straight before. never had any issues. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    RIG Pro 800 HX

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless, and the battery is fantastic. Have to take out the little wireless usb stick each time to connect, but the audio is fantastic. Mic quality is sub-par, but gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Holy cow.... beautiful sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way I got this gteea headset at such a steal. The sound is awesome and the mic is fire. Gaming at a whole new level...got me thinking i really should have bought these...not really verified...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Head set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband like them a lot we will be getting more later for our kids

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First Purchase of a Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time purchasing a headset and it did not disappoint. Great quality and pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy connection fit perfect on my 7yr olds head for gaming with his nephews

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect head set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent. So glad I got this headset over the Turtle beach

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves everything about them, quality and sound are amazing!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Rig 800x pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good headset its comfortable bit the mic is so bad, it sound like the ps5 controller mike just worse everything else is good the connect time is good too just make sure to charge it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game sounds, voice is great but party chat sucks hearing other people is rough cuz it muffles them even if you adjust the audio on the headset aside from that amazing product.

    I would recommend this to a friend