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Customer reviews

Rating 4.5 out of 5 stars with 1955 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the 800LX Marathon Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and lightweight feel. Many appreciate the inclusion of Dolby Atmos and the wireless functionality. However, some users noted that the bass could be improved and that there were occasional connection issues reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,954 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounds and made with quality excellent for gaming! Definitely recommend these to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best set of wireless Xbox headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked around for the best Xbox wireless headset. This had all the features I needed and more. Good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    does what it is supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty awesome. My xbox one is my media machine. Not much supports atmos at the moment. but the list is growing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for both Xbox and ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went out looking for a headset that would work on both ps4 and Xbox and this one did it perfectly and it’s wireless

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is outstanding. A little on the expensive side but well worth it. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these gaming headphones. They are comfy and very useful since it is bluetooth. Especially for xbox and pc

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones with Dolby atmos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and on windows 10 with Dolby atmos. Battery lasts along time and I even use it with my Samsung galaxy 9

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I'm in love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, cannot complain yet. Feature rich and amazing quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch sound quality, this is my second pair, I won’t buy any other brand headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is perfect for the quality! Bought them for my 12 year old and he loves them no problems yet!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Used as a replacement headset for xbox originals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these as a replacement for the original headset. They are clearer and more dynamic than the originals.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    <3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and they absolutely love it! It's not uncomfortable to wear for long periods of time!! 100%

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Purchased for taking Lync calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to free yourelf of the wires. I spend countless hours in meetings and this headset is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio and comfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean audio, with being able to tell what direction an enemy is coming from. Real easy fit on your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and he said he love it and ill be buying another one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing sound with negatives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this headset is amazing. It gives gaming a new meaning. The negatives are the following: 1. No noise cancelling so you can hear surrounding noises. 2. Getting the mix between chat and game volume is difficult. If they would have added noise cancelling and separated game chat from game volume this headset would have been top of the class.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our RIG 800LX. We're sorry to hear our product did not meet your expectations. We will share your comments with our Product Development Team as we appreciate feedback based on customer use to create the best possible products. Feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions! plantronics

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    A Huge Let down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to try these at the recommendation of a friend. I am seriously disappointed. The sound is clear; and it feels really underpowered. It says Dolby atmos compatible but the low volume output has me questioning the quality, as they feel cheap. Save your $150 and Do. Not. Buy. These.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our RIG 800LX. We're sorry to hear about your experience. If audio is too low there are a few things you can try to troubleshoot it. If you have already verified that the Atmos code is active, configured the volume levels on both headset system and your XBox One and it is still low, please try resetting the connection between the adapter and the headphones. To do so: 1- Make sure the device switch, on the back of the USB receiver, is set to Gaming Console before you connect it to a different USB port in the Xbox One. 2- On the USB receiver, press and hold the link button until you see the light flashing red and blue.
      3- On the headset, hold the power switch in the upmost position until it starts alternating red and blue. When the lights go off the procedure is complete. Please note this unit does have a one-year warranty from date of purchase. For instructions on how to submit a claim and request a replacement please click on the following link: https://goo.gl/KJUExz
      Thank you for your comments, we will forward them to our team for consideration in the future. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all round gaming headset. Even better is the Protection plan Best Buy offers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I can hear it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear so much more. I never realized how much of an advantage this gives you in FPS or Battle Royal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headset for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. Great quality and sound. Also priced good

    I would recommend this to a friend