Customer Ratings & Reviews
- Model:
- RIG 800LX
- SKU:
- 6359239
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 800LX Marathon Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and lightweight feel. Many appreciate the inclusion of Dolby Atmos and the wireless functionality. However, some users noted that the bass could be improved and that there were occasional connection issues reported by a few customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all good headset comes with a code for dolby atmos.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is better than expected. Great for gaming.
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones works great with my gaming system
I would recommend this to a friend - Pros mentioned:Sound quality
Love My Headsets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can hear clearly, keeps noise out and the cost was great.
I would recommend this to a friend - Pros mentioned:Sound quality
Almost perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one very nice headset. Sound is crispy clear.
I would recommend this to a friend - Pros mentioned:Comfort
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. These are very durable for a teenager.
I would recommend this to a friend - Pros mentioned:Sound quality
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son enjoys it a lot. Games got better due to this product.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset sounds great. The mic flip up mute is convenient.
I would recommend this to a friend - Pros mentioned:Sound quality
Son Loves These
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these. Very clear when playing X Box.
I would recommend this to a friend - Pros mentioned:Sound quality
Best headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is great for games and movies with Dolby sound
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Decent sound bad single issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sad to say this was a let down. Connecting the device to my xbox one x worked for some time then suddenly I would get loud crackling and the Bluetooth suddenly dropping and reconnecting I won’t go into anymore specifics but if you look up this product on REDDIT you can see all the negative reviews, customer service is a joke because you can only have them email/call/text(?) you. No love support when searching the main page. Also the Plantronics Hub doesn’t work with this device. Will be returning this product. Tl;dr Sound is decent, no mic monitoring, great battery life, bad dongle connection.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your feedback on our RIG 800LX SE. We're sorry to hear you've had trouble with your unit. There's a few things we can try in order to troubleshoot it. Please try resetting the connection between the headset and the adapter. To do so: 1- Make sure the device switch, on the back of the USB receiver, is set to Gaming Console before you connect it to a different USB port in the Xbox One. 2- On the USB receiver, press and hold the link button until you see the light flashing red and blue. 3- On the headset, hold the power switch in the upmost position until it starts alternating red and blue. Once the light goes off the procedure is complete. You might also want to try placing the wireless transmitter as far away as possible from other wireless enabled devices and connecting it to a different USB port to see if this helps the issue since this could be causing interference. In case you get the same results, please note this unit has a one-year limited warranty from date of purchase. Please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance!
- Pros mentioned:Sound quality
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing and sound wonderful. Great buy.
I would recommend this to a friend Keep connecting/disconnecting during the game
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very first gaming headset and very first bestbuy review. This was a mixed feeling review. Problems I encounterd: 1. Keep notifying me "headset connect/disconnect" during the game play with voice alert, although I was sitting very close to my console with a medium level battery. 2. Sound cut in/out bad, sometimes skipped audio and a few times total loss of sound during the game. 3. It does sit beside my main FIOS router, but if wifi interference is indeed the cause then this is a bad product. i can't imagine nobody is putting console close to router for the faster and more stable ethernet connection, and it's laughable if just for the sake of this headset I have to sacrifice the entire 5G Hz wifi. 4. Had scenarios that volume all of sudden increased to max and the rockers on headset lost control of the volume (not able to adjust the volume). I tried to like the dolby atmos sound, but if it keeps disconnecting like this in my setting, it becomes useless.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello, thank you for your hones review on our RIG 800LX SE. We are sorry to hear that you are experiencing issues with the headset. In this situation, if the headset is dropping the link constantly, you may want to try connecting the transmitter in a different USB port on your console. You can also try re establishing the connection between the headset and the transmitter box. If you have any further questions, please do not hesitate in contacting our Customer Care team at: https://www.plantronics.com/us/en/support/contact
- Pros mentioned:Comfort
For gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it free tying several others I found one that works for me
I would recommend this to a friend - Pros mentioned:Sound quality
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried them all and this far surpasses everything I've used.
I would recommend this to a friend - Pros mentioned:Comfort
X box headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these headphones he said they are very comfortable.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound for a wireless headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and mic picks up well too.
I would recommend this to a friend - Pros mentioned:Battery life
Excellent headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality with 24 hours of battery life per charge
I would recommend this to a friend - Pros mentioned:Sound quality
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headset I have had for my Xbox gaming.
I would recommend this to a friend - Pros mentioned:Sound quality
Best headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best wireless headset in my opinion great audio.
I would recommend this to a friend