Customer Ratings & Reviews
- Model:
- RIG 800LX
- SKU:
- 6359239
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 800LX Marathon Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and lightweight feel. Many appreciate the inclusion of Dolby Atmos and the wireless functionality. However, some users noted that the bass could be improved and that there were occasional connection issues reported by a few customers.
This summary was generated by AI based on customer reviews.
Great headphones for xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great headphone but after a month the mic is starting to act up. Or it may be the communication between headphone and xbox. Just hasn't act up enough to try to rule one of them out to find out exactly the main issue
I would recommend this to a friend- Pros mentioned:Sound quality
Ehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The chat volume gets a lot louder than game volume, it feels cheap, and I don’t like that you need a separate usb piece to connect it. But the Dolby Atmos is cool.
No, I would not recommend this to a friend - Pros mentioned:Comfort
Great Headset with some problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my RIIG 800XL last year and they work great. Awesome quality, especially the comfort you can wearing them for an hour or more. Unfortunately, my headset short now were it powers itself on and off white in use. I thought maybe the headset needs to be charged but after a full charge the issue continues. I highly recommend if you purchase this headset get the 2 yr warranty.
I would recommend this to a friendBrand response from Nacon Team
Posted .We apologize you are having issues with your RIG 800LX headset. Here are a few things you can try that may provide a solution. Make sure that the device that you are plugging the micro-USB cable is providing power or that the console is not in a power-saving mode when shut down. Try plugging in the headset into a USB power adapter that uses power from the wall (AC power). NOTE: Make sure that the OUTPUT of the adapter is 5 Volts DC. You can damage your headset for supplying incorrect voltage. Next up is a reset. 1) Push the power switch into the “On” position. 2) Make sure the micro-USB cable is plugged into a power adapter, your console, or your PC.
3) Plug in the headset with the micro-USB cable. The headset may cycle between “Power On” and “Power Off” voice
prompts. This is an expected behavior. 4) Let the headset charge for an hour and unplug it.5) Check the status of the headset by turning it off and turning it on. The headset should say “Power On” when powered on. 6) Turn off the headset and plug it back in to continue charging (usually another hour). Your headset is now back to normal operation. If the headset does not return to normal operation after these steps, or it does not power on after the power cycle on Step 5, please contact the RIG Customer Support for further assistance. We are available via email at support.us@nacongaming.com or via phone at 1-833-622-6687. Thank you for choosing RIG Gaming products...
Good sound, good mic, but..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great mic. However if you've got a larger head I'd reccomend a different one. The top strap, while being comfortable at first, has no adjustment and will start to be uncomfortable after a long 4+ hour session.
I would recommend this to a friend- Pros mentioned:Sound quality
Rig headset
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. You can even hear the enemies tiptoes. Only problem is mic no longer works less than a year after purchasing.
No, I would not recommend this to a friend - Cons mentioned:Volume
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these because I didn’t want to spend the money on Astro’s... the first night they went super quiet even while at max volume so I unplugged them and plugged it back in. I kid you not, 30 min later all of a sudden they were blaring in my ear. I didn’t like how you can’t adjust the game/chat mixer indecently either. You’d figure for 150$ headphones you’d get what a pair of 80$ turtle beaches costs. I bought the astros. Do yourself a favor and buy them too. You work hard, you deserve it haha
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your feedback on our RIG 800LX. We're sorry to hear about your experience. In order to troubleshoot audio issues please try resetting the connection between the USB receiver and the headset. Make sure the device switch, on the back of the USB receiver, is set to Gaming Console before you connect it to a different USB port in the Xbox One. On the USB receiver, press and hold the link button until you see the light flashing red and blue. On the headset, hold the power switch in the upmost position until it starts alternating red and blue. The procedure is complete once the lights go off. If you still get the same results, most likely the unit has a problem and we need to replace it. We thank you for your comments, they have been shared with our Product Development team, as we appreciate feedback based on customer use to create the best possible products. Feel free to contact our Customer Care Team at: 855-765-7878 if you have any questions!
so far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my son has been using these for a month or so now and so far they are great. we had another pair that he loved but the microphone stopped working after about 6 months. hopefully the same thing doesn't happen with these!
I would recommend this to a friendHeadset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Bought multiple, usually last about two years. Good sound and microphone quality. Do not bang around or drop very much. Will break fairly quickly.
I would recommend this to a friendGreat quality, little pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work great. Good wireless range. I can stand on my front porch and still be connected. Battery life is really good too, only have to charge it once every couple of days. Price is the only reason it's not 5 stars.
I would recommend this to a friendFinally a good headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was third different brand we tried. It was a gift for my son's birthday. The first 2 had bad sound through the mic. This headset worked as expected. I haven't heard any complaints from my son...so they must be just fine.
I would recommend this to a friend- Cons mentioned:Bass
They are ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phone have minimal to no base if you get more than 10 ft away from the puck you hear a loud popping noise in your ear
I would recommend this to a friend Great for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is worth the price however the one drawback is the mic is super sensitive. No noise cancellation. Can turn game up and voice chat low and friends hear game clearly through my earcups in their mic.
I would recommend this to a friendGreat product, great customer support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is great. But, there was an issue with it after about 9 months of use. The connection would drop. I contacted the manufacturer and they replaced it for free with a brand new one. That is awesome!
I would recommend this to a friendNot foe me
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent the highlighted doby atmos was okay but not enough to keep these in my artillery. Now before I get who’s the hell does he think he is I own elite 800x multiple Astro sets as well these just on approach looked amazing out the box felt cheap no Bluetooth for connectivity to mobile devices or ability to playback music sorry I’m not sorry but there are a lot of gaming over ear phones that offer theses features instantly returned due to the lack of choose wisely
No, I would not recommend this to a friendGreat with no Lags
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for use with the Xbox One system. Much better than others I have used. Convenient that the mic mutes when raised. Haven't noticed that much difference with the Atmos on.
I would recommend this to a friendBest headphones so far!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“Best head set I got ever!!!!” Said, my son. This is the fourth set he has gotten, and we have upgraded each time. I always buy the extended warranty for insurance.
I would recommend this to a friendPretty Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plantronics wireless headset is my very first and I can say that they are very easy to setup and start using right out the box, good build quality and overall just what I needed.
I would recommend this to a friendGreat wireless headset!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I didn’t rate it 5/5 is because of the lack of noise cancelling abilities. I would still highly recommend this headset to anyone looking for a great pair that’s worth every penny!
I would recommend this to a friendExcellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mic monitoring issue is real, but likely to be fixed, I'd imagine. If the feature means little to you then this headset can't be beat. The spatial audio is spot on. Couldn't be more satisfied. Worth the price.
I would recommend this to a friendGreat gift for gamers
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this headset for my son. He enjoys playing xbox with his friends. This headset has made playing more enjoyable.
I would recommend this to a friend