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Customer Ratings & Reviews

Your price for this item is $60.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1955 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the 800LX Marathon Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and lightweight feel. Many appreciate the inclusion of Dolby Atmos and the wireless functionality. However, some users noted that the bass could be improved and that there were occasional connection issues reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,954 reviews
  • Rated 5 out of 5 stars

    Top-notch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plantronics - RIG 800LX Wireless Stereo Gaming Headset for Xbox One with Dolby is a great headset!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best for COD Gaming. Turtle beach is bettr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through a few different headsets and this one was not the best in terms of sound quality. The build quality is definitely the best though . I main use it for COD gaming on xbox and Chat / Game volumn can have been better balanced. Also no matter on what preset I used, it was still hard to pinpoint sound direction. Will not buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset been buying these for a while and would but more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for gamers. Only thing is first set stopped working after 3 hours but exchanged and new pair is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Sound is awesome and mic is good as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good while they lasted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great while they lasted. I had them for a year and they worked well until the mic just stopped working. Every now and then I would have to play around with the disconnecting and connecting in order for it to work and then one day it didn’t work anymore. Make sure you er warranty if you decide to purchase it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must for Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in and easy set up. Exclusive Dolby sound. I have to be careful to not keep it on my ears too long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset; have. Well worth getting the warranty; they never last through them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset for my husband. Better headset he’s had out of a few , would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sounds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound coming from these! Upgraded from my old Cloud headset. Worth it! Plus they're wireless!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A+

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item, Unfortunately it is shorting out now Wish it would last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome headset for PC AND XBOX use! I use it for both with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but mic stopped working in 3 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic stopped working in 3 weeks, sound was good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t to sure on which headset to pick from as there was 6 of them . I’m happy I chose these and not the other $150 ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around happy with. It’s fits snug but doesn’t press on your ears. Good at noise reduction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Great buy would buy again! Would refer for a buy for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset friggin rocks. My boyfriend loves it and uses it everyday after work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item butttt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear piece foam comes off easy and very hard to keep putting it back on replaced three times already

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable but the sound not loud I want too bad for me sorry

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    The first day they were great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first day I picked up this headset everything was working flawlessly. The next day it was a little spotty and the 3rd day I could hear my friends talk in a party but they couldn’t hear me at all. Wasn’t horrible because the sound quality was amazing. Mic is the main problem.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello! Thank you for your review on our RIG 800LX headset, however, we are sorry to hear about your experience. If you are having some issues with the microphone of the headset, you may want to try to establish a new connection between the headset and the wireless adapter. To do so: 1) Unplug the wireless adapter from your gaming console and restart it (completely turn it off and back on). 2) Reconnect the adapter and press and hold down the linking button on your adapter until it starts flashing an alternative red and blue. 3) Once flashing red and blue please put your headset in pairing mode by pressing and holding the power switch towards the linking icon until it starts flashing red and blue as well. 4) Once the headset stops flashing and the LED light on the adapter is solid purple means they are successfully connected. You may also want to test the headset with your PC to completely isolate the issue. If for some reason you still encounter the same issue, then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can click on the following link for further instructions: https://bit.ly/2N637EC. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please feel free to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance. plantronics