Customer Ratings & Reviews

I was really excited to use the new 900 Max HX Wireless headset by RIG. Having used the previous model, I was very curious to see and experience any differences. I’ve been using this for the past two weeks with gaming on my PC and X-Box, as well as casual video watching and conference calls. These are by far, my favorite headset and the most comfortable. This comes with a USB-A dongle that can be switched for PC and gaming consoles. The dock ing station does charge the headset. The dongle can be inserted into the base where it can transmit the signal to the headset. The docking station can be charged separately with the included power cord. When using the headset, it is rated for about 50 hours in wireless. It can be dual-paired, where it can be paired to your phone and you would get a notification of a message, and you can switch between listening to the phone and then switch back to your game. It doesn’t do it simultaneously so be aware. Where I feel this excels compared to my other headsets is how comfortable this is when wearing. The ear cups are soft, covers my ears and provides comfort on them even when wearing my glasses. The ear cups can be adjusted to either Small, Medium, or Large. I placed them on the Medium setting. There is a spring steel headband with suspicions strap that rests on my head, which also stays in place around my ear. The mic is decent, with the mic being able to move up or down. When in the “up” position, it automatically mutes, which is important to me. My voice comes out crisp and clear to those on the other end. The sound quality is excellent, whether you are playing FPS, car racing, or Sports gaming, I felt completely immersed in the game. The Dolby Atmos sounding is amazing to have on these. The RIG 900 Max app is where I feel that this offers a better sounding experience compared to my other devices. Here, I am able to use different EQ settings for the best quality sound for my taste. I am a novice when it comes to this, so I did not feel comfortable adjusting the settings for myself and really leaned upon many of the preset ones. Overall, probably my favorite sounding head set for my gaming needs.

Ive had the Astro a50s and the Nova Pro Wireless for my xbox series x. However, the Rig 900 is my favorite headset for gaming. First, these are incredibly lightweight and comfortable which is great for longer gaming sessions. Second, the sound is amazing. More warmer sound profile but absolutely perfect balance between bass treble and mids. Not war piercing brigjt like niva pro or boomy like astro. Perfect balance. Oh and the battery lasts for days

Not my favorite headphones. The volume didn’t get near as loud as other ones.

RIG has quickly become my favorite brand of gaming headset. In my opinion, they have hit the nail on the head by producing a well rounded, great gaming headset. I have owned wired and wireless models. I have never had any issues with set up or use. As a brand, I think their products are of great quality, perfectly priced, and are continuously reliable despite heavy use. The RIG 900 MAX, as well as any other RIG headset I've used, is very comfortable especially for long gaming sessions. The over-the-ear design allows for hours of gaming without becoming uncomfortable. The part that rests on your head is barely noticeable. The headset over-all is very light weight. Connectivity is simple and reliable. Connecting the RIG to your system only takes a few minutes. I've been using it for a few weeks now and I haven't had to reconnect. Battery life is good. I haven't had any issues with battery life and keep it on the charger when not in use. The sound quality is amazing. The Dolby Atmos software is a game changer. It delivers crisp audio and is so detailed you can tell if your enemies are coming from the left or right. Atmos is an immersive audio experience that is super realistic.

If you want anyone in your party to be able to hear you, you'll have to yell, and you'll sound like pure static. Otherwise, great headset.

RIG. A premium gaming accessory manufacturer; one of fairly generic packaging. An exterior colorful box that practically collapses on itself when emptied of its contents. With a chipboard mold, possibly of recycled materials, as the accessory cradle. With that out of the way, the RIG 900 Max HX is a premium headset loaded with features. In the box, you get the headphones, dock, USB dongle, USB cable, stickers, and manual. Initially, taking the headset out of the box, I really wasn't impressed. It isn't the most aesthetically pleasing design. But after fitting them, I had a change of heart. They are comfortable and don't give a sense of being restrictive, a feeling I get with other headsets. The RIG 900 is made with the intent of being used with Xbox and PCs, although it does support a variety of other devices that work with Bluetooth. The instructions included with this device could use additional clarification in this regard. That's due to the very short, brief 1 or 2 word explanations and depictions that make up the setup guide. This had me jumping right in with Bluetooth, as I hadn't originally realized that the USB dongle was a must if you wanted the full software experience. Looking at the Dolby Atmos card for setup information, I jumped over to the download page, and while downloading and unpacking into my computer, I gave some streaming video a try, locally saved music files, and let a video game run benchmarks so it would generate sound. It was okay, but far from the best. Having Dolby Atmos installed, I launched it only to find out I couldn't use it unless I purchased a license or used the free trial. Going back to the information card, I confirmed the text "included with". I didn't understand what was going on and ultimately opted for the trial. For clarity, Bluetooth doesn't detect or register as a licensed device. The only method is by sticking the dongle in a USB port and setting the slider to PC. Only then will it "automatically register", as the info card states. Going with the trial, it seems I may have inadvertently nuked my license, as any other Atmos app on a different computer brings up the same thing: "x days left in trial". It might just be linked to my own Microsoft account, and a login with a different account on a different device may result in automatic activation, but I didn't test this to confirm. The Dolby Atmos app unlocks many features, from media-based presets to entire custom experiences. For simplicity, I used predefined presets for the media type I was trying to play. In video games, this thing shines. I gave Starfield, Armored Core 6, and Assassins Creed Odyssey a try. It's an explosion of audio tones that bring the scenes in front of your eyes to life. They revealed many sounds, from rustling brushes and grass to cosmic sounds I had not heard from ordinary speakers. Whispering in the background, gunfire in the distant foreground, and footsteps from every direction. This very much enriched the gaming experience by a mile. I can only assume that for those who enjoy FPS titles such as COD, Destiny, Battlefield, and many others, you'll definitely enjoy hearing enemy player footsteps around you. The mic has an auto-on/off function that triggers when you flip the mic up or down. It also carries an audible tone in the headset to let you know that it has been changed. This makes it useful for gaming with a group while carrying out a conversation locally. The charging dock makes keeping it charged easy, as it gives you a set-and-forget option. No more searching or reaching for a USB cable tucked behind your display or hidden in a drawer. But with 50 hours of battery life, you may not need it that often, perhaps once a week, depending on your gaming habits. The headset also has the option to plug in a USB-C cable if you would rather charge it that way. I will say that the dock isn't entirely to my liking. Furthermore, the charging connector doesn't always tend to sit on the contacts and requires you to readjust it, assuming you were paying attention to the indicator on the base lighting up. If you missed it, you may come back to your next gaming session to find that the headset is on a very low charge. With the positive remarks out of the way, I want to bring forward any negatives. -The headset is simplistic; compared to other similar headsets, this one lacks some customization from the headset controls. You have three buttons and a scroll wheel. Others I own or have owned vary with three or more buttons that typically carry double functions and a set of scroll wheels. -Mic monitoring isn't mentioned in any piece of documentation I've looked through. Based on other comments and reviews, these settings exist somewhere. -A work injury has caused medical issues that have numbed the sensitivity in my fingertips. The texture on the shell of the headset makes locating the buttons an issue. If you don't have a similar issue, you won't find this point relevant. -Adjusting the audio mix from game chat to game sounds doesn't exist on PC. You have to bring up the overlay to adjust that on the headset. The manual adds instructions on how to do that on Xbox. -Mic is fixed on the left side. Other than flipping it up or down, there is no other movement. Overall, I love the rich audio tones this brings, along with the comfort of the headset. But I'm a little peeved at the lack of documentation this carries. This is worth 4-stars.

The RIG Max HX wireless Over the Ear headset is exactly what we were looking for when wanting a headset to game with. The whole family has used them when we game. They are durable, comfortavle, adjustable, and sound great when playing. I love that it has the charging dock with it so that we can charge it quick and easily while also storing it when we arent playing opposed to just laying them down on the desk. It does have bluetooth function allowing you to take incoming calls which is one of my favorite features because now my husband cant ignore my phone calls when hes gaming! The sound quality for this headset is on par.... clear, loud, and no static. My son had a hard time finding a headset that didnt make his head sore and after uaing these they quickly became his favorite pair because these are lightweight and more comfortable for him. The microphone on it can be maneuvered up or down and doesnt get in the way when talking. Overall we love this gaming headset for the spund quality and its comfort.

This is my second set of RIG headphones, and in my opinion the RIG 900 Max HX Gaming Headset is a good upgrade to my former pair and superior to some of the other headphones I have tried and owned. Out of the box, they maintain the typical oversized headphone look. The set is adjustable, and fits well over my big head and can go down to fit my 1st grader. So extremely adjustable. The cups are very comfortable, the foam feeling closer to a gel almost. So for this review, I am going to break it down by Pro and Cons, and then a summary at the end with my conclusion. Pros: Comfort: I really liked how these fit around my glasses. I hate the way some headphones press on my head and dig my glasses into the sides of my face. With some headphones my glasses would rest above the cups. With these I am good. Also they are very light weight, love that. Sound: First, I always like when you can customize sound. Even better with an app. The Dolby audio is well balanced and sounds great. I am no audiophile, but I have a variety of headphones and can tell the difference between high end and low end products. This fits securely in the middle if not higher. Price: At $250, you are getting your money’s worth plus. These are priced fairly and with all you are getting I think I would even be willing to pay a little more. I see some people referring to these are premium and saying this price is a premium price. I don’t agree with that, as we all know there are some that are way more expense. I will say again that I think these are priced correctly and I think they are worth more than you are paying. Charging options: The headphones have two options for charging. With the provided charging station or there is a USB-C plug you can use. I have tried both and it will be up to you which one you like more. I do like having the stand. Multitasking: You can be playing a game and take a call with the same set of headphones, switching back and forth. You can literally answer the call and go right back to your gameplay once you hang up. I think this is a feature that some would like, and it is cool since they will have the option. I personally would rather take them off and use the phone or my earbuds. Battery life: 50 hours of battery. Enough said. Cons: Charging base: The charging base is rather large and takes up a little more space on my station than I want it to. So, I moved the base to a side table and have it there. But this is a very minor issue. At the end of the day, would I recommend this to someone?Absolutely. Again, this is my second pair of RIG gaming headphones. Love my other ones, and love these even more. I recommend these for any gamer looking to get their game going at another level.

I bought this headset today and will return it tomorrow. The audio is distorted, unlike the Rig 800s which has balanced audio or a few subtle features. The sound quality is terrible. Plese Do. NOT. WASTE. YOUR. MONEY.

Headset is great for fps games. Mic is producing static. Contacted Nacon have to wait 2-4 weeks for warranty

The headphone i recieved were broken on arrival and they wouldnt exchange for the sale price at the time of purchase.

The RIG 900 Max HX is a solid gaming headset with plenty to offer: it's comfortable to wear, has a long battery life, and sounds incredible. It's also packed with features, including a convenient charging dock and easily adjustable EQ and mic customization via the RIG 900 Max Navigator app. One of the features I particularly like about the RIG 900 Max HX is its charging dock. It's compact and intuitive. Having USB-C power delivery is a must for any modern device so it's nice to see a lack of proprietary charging cables and micro-USB. Being able to tell at a glance whether it's charging or connected with the LED status light is a small but appreciable bonus. The dongle is quite convenient, too, as it allows you to position the dock wherever you want without being tethered to your console or PC. As someone who likes to both game on the couch and at my PC, it's handy being able to set my dock on my desk or a side table and not fussing about with cables to swap devices. The headset itself is very comfortable, even with glasses. The ear pads are soft and the headband is breathable so you don't get sweaty, and the adjustment mechanism for the headband is easy to figure out to get a good fit for your head. The headset itself is sturdy but remarkably light, and it also doesn't have the "clamping" effect I've noticed in even some nicer headsets, which helps avoid headaches and pain when gaming or using the headset for an extended time. Excellent battery life means you can game comfortably for long sessions. The volume adjustment for changing chat and game volume levels was easy to figure out as well. The RIG 900 Max HX's audio is a high point. I found it to be a bit bass-heavy with its stock profile, but not nearly as overwhelmingly so as, say, Beats headphones tend to be. I don't prefer that, but adjusting the EQ is easy in the RIG app and I appreciated having different levels of granularity in tweaking the settings, from EQ to mic gain. As someone who isn't an audio professional by any means, I would say that subjectively I felt these headphones had a good dynamic range and that the stock profile was pretty enjoyable. Dolby Atmos personalization is the most exceptional aspect of this headset's audio by far though, as the RIG 900 Max HX is the only headset to my knowledge with this feature. I initially thought it to be a tad gimmicky, but setting it up was fun and it's certainly unique. Even people who aren't picky about their audio will find it to be a novel experience - I can't think of any similar level of personalization where scanning is involved at all. That said, it wasn't particularly useful for me in gaming as I don't play many of the Dolby Atmos-supported games. While it did improve my experience somewhat, it didn't blow me away. On the other hand, I was very impressed when listening to media (and especially music). It makes a massive improvement as a casual listener and I found myself really appreciating how much it helped with immersion. In my opinion, most people will find this feature to be *the* feature for this headset. The microphone, sadly, is just average. Again, I'm no audiophile - but even I can tell the microphone is mediocre. It's good enough for calls, but as a quiet speaker, I had to adjust the mic gain quite a bit for it to be usable. It doesn't do a good job of reducing background noise, so if you're a PC gamer (or have a particularly loud controller) you will find your keyboard/controller sounds are still audible to anyone on call with you, especially if your mic gain is turned up. Phone and Discord calls were otherwise pretty smooth in my testing, and Discord of course has background noise suppression that somewhat helps with the lack thereof in this headset. That said, anyone hoping to use this for streaming will absolutely need to invest in a separate, better mic. I was not wowed by the packaging, which was a little underwhelming. That isn't something I usually heavily focus on, but it didn't jump out to me as "premium" or anything which felt a bit of a letdown given the "Max" (or Pro, as it confusingly was called in some places) name. I know Apple's branding is considerably different compared to RIG's, but when I compare the Airpods Max's unboxing experience to the RIG 900 Max HX's, one certainly does feel more "max" and it isn't the RIG 900. I felt that the included cable was a bit cheap-feeling and retained some kinking/memory from the box, which isn't the biggest problem as you can easily get higher quality USB-C cables anywhere but was still disappointing and took away from what otherwise is a very premium-feeling headset with a premium-feeling set of features. A part of me feels that it surely couldn't have been that much more expensive to include a more luxe black braided cable, but I can recognize that I am nitpicking here. Overall, the RIG 900 Pro HX is a great gaming headset and would make most gamers happy. Feature-rich and with a solid build quality, it's also comfortable, has a long battery life, and sounds awesome when gaming or watching/listening to media. The Dolby Atmos personalization is a humongous cherry on top and will likely be the main draw of this headset. Some things detract from the otherwise premium feel of this headset, but they're rather minor. Additionally, most people using this headset will be using it for gaming and in-game calls, not streaming or any other tasks that require a quality mic. Thus, I'm confident in recommending people give these a go especially if you are curious about Dolby Atmos.

Microphone failed within 4 months. Average of an hour of use per day.

The suck so much worst sound quality had issues with it connecting to the xbox for sound kept cutting in and out what a waste of money complete trash

The RIG 900 Max is the latest flagship in the series for the RIG line up, and while RIG has been for the most part Xbox driven, the added bluetooth with the combined wireless dongle means it will work seamlessly throughout other platforms such as PC and PS5. Out of the box you get everything needed to get you started including the base dock. The wireless dongle allows you to stream your games wirelessly and also comes with a switch allowing you to move between PC and Console. The base station will act as both your charging dock and wireless receiver if you choose to go that route. I am a huge fan of dock style bases and one of the nice features about this particular base from RIG is that the wireless dongle plugs directly into the center of the base which allows it to act as both a charging station and transmitter extension all while also providing a place out of sight, for your wireless dongle to sit. The base station does utlize the standard USB-C charging port and you do get a provided USB-C to USB-A cable as well. The charging dock does have a nice solid led status light letting you know when the headset is fully charged. The RIG 900 comes with a flip down flip up mic. Mic sound quality is crystal clear and vocals come in with no issues on the other end. The sound quality of the headset is surprisingly good, and i mean real good. The bass is deep and full but never once overpowers my treble or highs. Since i have been hooked on Starfield lately the bass has added to a deeper immersion as i can hear the roar of the grav drive engines or chest thumbing blast from my firearms. As far as FPS goes the Dolby Atmos helps make this headset a fair competitor allowing you to be able to properly pick up direction and distance of certain sounds such as footsteps and gunfire. You can also download the free RIG app which also allows further customization to your EQ settings. One feature i noticed in the app in regards to the EQ settings is the added feature of "Expert Mode". Basically what RIG did was a provided a starting easy mode which is basically a 3 band equalizer which really helps simplify things for those that are audio challenged. Now if you don't fit in to that category simply select "Expert Mode" and you are now given a 10 band EQ set up. I have to honestly say i personally have never been a big fan of the earlier RIG line ups. I have personally owned older RIG models and the biggest issue i have had with them was comfort and sound. The 900 series did such a amazing job that they are actually my new go to. The lightweight steel headband and self adjusting foam head strap mean i can play for hours on end without experiencing any discomfort. The deep earcups mean that just about all ear sizes should fit with no discomfort. Speaking of the foam earcups, for those of you that wear glasses this earcup is probably one of the better foam fitting pieces as they easily adhere to eye glass frames all without adding any more pressure to your head. And with the price point these headsets come in at, this truly should be an easy buy.

So far I've been really enjoying using this headset on PS5. It's very lightweight and comfortable. The cushions have plenty of depth and feel great around the ears. The audio is fantastic and has some really punchy bass. You'll have no issue hearing footstep audio in COD or Apex. The companion app to customize EQ and mic monitoring is also great. Very simple and easy to use. I'd definitely recommend.

The RIG 900 Pro HX Headphones have many pros and cons. They are very nice looking headphones that are also very comfortable both on the ears and on the head. This is due to the lightweight size and padded ear pieces. The headphones also stretch very easily and far enough to use with larger sized heads. The sound is also great, with adequate volume. They charge very fast on their own charging port and the charge lasts a long time. The cons aren’t very many, but it does affect the use of the headset. There is what sounds like a loose piece inside one of the ear pieces. It rattles around when the headset is shaken. It doesn’t seem to affect the sound, but it’s annoying to hear it moving around. It also has a very short microphone. Again, doesn’t really affect the usability, but it is in an odd place. Finally, this newer version of this headset is missing some of the buttons that the previous model had. It would be better if they kept them in the same configuration as before. Overall, this is a decent wireless headset that is comfortable and sounds great. With a few changes, it could be amazing and worth 5 stars.

While I'm usually a fan of big, room-filling surround sound, sometimes that's just not a feasible arrangement (you know, when a little kiddo is sleeping in the next room over, for example). This RIG headset is a GREAT way to get that tremendous rich sound in a way that only you can hear! As a level-set, I use various headsets nearly all day for work and personal use - so I know a good amount about them. This particular RIG 900 unit - when paired with an Xbox Series X or PC - delivers great sound both directions (you get premium audio output and the microphone is high quality as well) in a comfortable fit. I love the way that these adjust - instead of endless clicks or a slide setup, you actually detach the ear cups from the band and put them in a series of holes to make the headset larger or smaller which is much better and a more "permanent" sizing (I do wish the largest size was SLIGHTLY bigger though as I have a large head, but it's still comfortable). They block outside noise well and you get clean sound. On my Series X, they also automatically enabled Dolby Atmos, which is a big plus for directional sound and clarity. I like the base - it makes it easy to keep the headphone charged and plugs into a USB wall adapter (one is included or you can use your own if you prefer) - and the USB adapter makes it easy to switch between multiple devices while keeping the headset also paired via bluetooth to one device (in this case, my mobile phone), creating great flexibility. The build quality is also solid and I believe these will last a long time. All in all, this is a GREAT headset that offers a lot of functionality. It's not inexpensive but it's worth every penny if you value great sound!

Device defaults to out of box settings each time you power off / on. To fix, the app has to be launched. The 900 MAX app itself is very glitchy and wont let me view some settings (has a zoomed in effect). Using on Google Pixel 6 Pro.

Do not buy!! Didn’t even last 2 months before it decided to stop working