Customer Ratings & Reviews
- Model:
- 10-1647-01
- |
- SKU:
- 6557545
Customer reviews
Rating 4.3 out of 5 stars with 237 reviews
(237 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 900 MAX HX Dual Wireless Gaming Headset for its exceptional sound quality and comfort. Many appreciate the impressive battery life and lightweight design, enhancing the overall gaming experience. While the Dolby Atmos feature and bass receive positive feedback, some customers have expressed concerns about the docking station and price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Rated 4 out of 5 stars
Great noise canceling with small issues
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never heard of this brand before but these are definitely impressive. I have a special needs son who goes through headphones like crazy. I always use them for a long time and hand them down because he is ridiculously rough on them. Noise canceling is usually the most important feature that this house looks for. Most of the time it’s hit or miss. I’ve had 100 dollar headphones for him and 500 dollar headphones and these have by far the best noise canceling out of any of them I have had. I tried them on right after I opened them and my wife was talking to me and even without anything playing you cannot hear anything. I mean they are beyond impressive. Comfort is another big thing. I wore them for work for 5 hours straight hooked up to my MacBook and again didn’t pinch my head and are comfortable as one could ask for. The only problem I have with these is the mic works about 50% of the time. If I get a FaceTime call they can’t hear me half the time even though I can hear them. Then the next call I’ll get works perfectly fine. It’s very random. If that’s not a deal breaker for you these are bound phenomenal over the ear headphones
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Rated 4 out of 5 stars
a great dual game/bluetooth headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with these headphones. The connection is automatic and sound quality is great. They are also lighter than the previous model RIG 800 I had owned, this does however make them feel a bit flimsy but the lightness is nice. They tend to stay put more when turning your head quickly.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them as part of a gift for my S/O. He says they’re good quality and very comfortable! I expected a little more for the price, but they’re definitely better than others of the same price. They look a lot better than others too in my opinion lol
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
High quality sound and comfort
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of these are fantastic! I am hearing things in game I play regularly that I have never heard before. They are super comfortable and were easy to set up as well.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 2 out of 5 stars
Terrible instructions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio comfy for a bit but not long term, and the biggest gripe is the instructions. Use words when explaining stuff, you just assume people will understand the pictures but maybe use your words like an adult. Really makes a difference in people enjoying the “easy” set up they claim to have.
No, I would not recommend this to a friendBrand response from Nacon Team
Posted .Hello GrantB,
We apologize that you found the paper Quick-Start guide insert included with the RIG 900 Max not sufficient. Hopefully you noticed the section on that QSG about the RIG 900 Max free Navigator app. We keep the paper to a minimum as it's better for the environment. But on the app, you can find a complete user guide, do software updates, customize many of the usage features of the RIG 900 Max and more. In addition to the app, we have great tutorial videos on the RIG gaming channel on YouTube:  https://www.youtube.com/@RIGGaming And finally, we have North America customer support available to assist at 1-833-622-6687 or via email at support.us@nacongaming.com.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds fantastic, but the mic needs to be a tad better. Setting it up on Xbox had some difficulty, but once it's dialed in it's awesome.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome Wireless Headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a wireless gaming headset, I have nothing but praise for it. For one I love the fact that instead of adjusting the band, you just select the on the cups and wear it. It is a pleasant change and is extremely comfortable. Not only that, for the headset they are noticeably light and comfortable, which is great for longer sessions gaming. This is a dual connection headset as well, via USB dongle and Bluetooth at the same time, but the Bluetooth I find is really only good for connecting to a phone, trying to use it to watch videos is not recommended as it does have noticeable lag, again though if you are using this headset for gaming you will be using the USB Dongle connection. The USB dongle can be connected directly into the PC or better yet into the charging base which you can plug into the PC, so when you are done and set the headdown for charging the USB dongle is kept safe. Soundwise this headset does it for me. Since sound is subjective I will say these sound great for gaming or watching videos/movies so I am very happy with them and the wireless range is very good, allowing you to get up and get snacks while still hearing the action. Overall this is a great and awesome headset and I highly recommend them for the comfort and sound.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Pretty good headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset lasted me for about 2 years and it was very good quality as well. Ome issue was charging it which took pretty long and it had a short battery
I would recommend this to a friend Rated 5 out of 5 stars
Not powering on fix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased on Amazon trying to help others. I was trying to fix 900 Max. They have a tiny power reset button under the right ear cup, I use a needle, and it reset was able to power on. You don't need to remove earcup to reset.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
3D Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 3D sound, it makes all the elements of the mix sounding in real 3D depth
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Two Thumbs Up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and great quality. Great headset over all!
I would recommend this to a friend Rated 5 out of 5 stars
Best headset.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my fiancés birthday and he loves it! It does everything he was looking for, connects between Xbox and his phone if getting a call, drowns out the kids while he’s in an intense match on COD. And keeps him from having to listen to any of my “I got an idea” or “I was thinking” requests. 10/10 would purchase again.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Worth the purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Top quality, highly recommended! A+++
I would recommend this to a friend Rated 1 out of 5 stars
Don’t buy if you have a large head.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I’ll start off to say that I have the Plantronics RIG 800’s and love them. Very comfy and can’t even tell they are on my head. So I was anxious to get these new 900’s with Bluetooth. Well they don’t fit. Nacon ran the wire connecting the drivers in with the elastic band and they don’t sit all the way down on my ears. Also puts more pressure on my temples making these headsets extremely uncomfortable. Couldn’t speak to sound quality because I boxed them back up when they didn’t fit.
No, I would not recommend this to a friendBrand response from Nacon Team
Posted .Hi Shawn,
We do apologize that the RIG 900 Max didn't work out for you. Comfort and fit is a very subjective aspect of headsets. We do want to point out that the RIG 900 Max has the RIG signature snap-fit design allowing users to select small, medium or large fit. When set to the largest setting, it's approximately 6 3/4 inches from the edge of each perpendicular ear cup memory foam cushion. On the RIG 800 PRO series headsets, the wire between speakers sits along the top headband like on the original 800 Series so this line of Nacon RIG products might be a better fit for you. Thank you for giving RIG gaming audio a try...
Rated 5 out of 5 stars
Bluetooth Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were Christmas gifts and have feedback that they are the best!!!
I would recommend this to a friendRated 1 out of 5 stars
Total bust!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the 800 lx and they were solid and everything i could ask for. A friend of mine needed a new headset for his ps5 prodomenently but was considering getting an xbox. For that and switch compatibility, these sounded great! Out of the box day one issues were, connectivity both with console and bluetooth no matter how connected. The bluetooth and audio source selection button completely stoped functioning. Ten minutes into trying to set these up, the mic no longer wanted to shutoff when in the full upright position despite the beeps happening to indicate it was off. When the mic is on it is nothing but constant static and gargled audio. If you played with the wiring between ear cups even a hair it got worse. A $249 dollar headset should not perform in this way. I stuck my neck out for this brand as i had great results in every way with the 800 lx. Quality has gone down the toilet! Important features such as the chat to game audio dial have been lost as well. Another noted issue is the microphone is no longer detachable and there for replaceable in the event of its failure. All of this is on par with todays standards of customers paying more to receive less. Customer support will be called and hopefully this can be resolved. If a second headset performs in this manor we will be moving on to the competitors products!
No, I would not recommend this to a friendBrand response from Nacon Team
Posted .Hello HCGrusty01,
We apologize for the issues you've had - definitely sounds like you need a replacement. We want to address a few comments: Connectivity to Xbox, PlayStation, and PC are via the USB 2.4GHz wireless transmitter included and the mode should be set to Game or Dual for use. Connectivity to Switch could be via USB transmitter if the Switch is docked or via Bluetooth direct to the unit. Mode should be set to Game (for USB only), Bluetooth for Bluetooth only, or Dual for either USB or Bluetooth. Please note, if using Dual on a console and a call comes in to your paired smartphone, it will stop the game audio. Set to "GAME" to avoid this. Mic should always mute if upright, we have not heard of this issue in the past. Since the transmitter operates on 2.4GHz like most home WiFI, always a good idea to create space between your gaming setup and your WiFi router. Regarding game/chat audio balancing, this feature is available for Xbox as it was on the RIG 800LX. When connected to an Xbox, press the multi-function button (button above volume dial), and then adjust game/chat balance using the volume dial. (See QuickStart Guide section #11). We moved to a non-detachable microphone based on consumer feedback. We hope you give us a chance to replace this unit. Thank you for choosing RIG gaming audio from Nacon.
Rated 5 out of 5 stars
Best Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great headset I just didn’t like the way it felt
I would recommend this to a friend













