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Customer Ratings & Reviews

Your price for this item is $174.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 237 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the 900 MAX HX Dual Wireless Gaming Headset for its exceptional sound quality and comfort. Many appreciate the impressive battery life and lightweight design, enhancing the overall gaming experience. While the Dolby Atmos feature and bass receive positive feedback, some customers have expressed concerns about the docking station and price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 237 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Awful Xbox headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage headset the chat mixer never works right for Xbox. PC it works because I can change the chat volume and game volume from the PC. Doing 1 button sounds great but it never works. Turn the game volume all the way up now chat is low as can b. Turn chat all the way up now game is low as can b. My person favorite turn any of them all the way up and no volume at all. You have to back it down a bit for the volume to kick on full blast in your ear. If you want a Xbox headset get some thing else I got it for PC and Xbox but I guess it's back to the drawing board for a Xbox headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, mic is clear, battery is great, can’t ask for more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bad mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great. Bad mic. Everyone said I sounded miles away. Couldn’t bring mic closer to mouth.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Not a great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ibwas super excited to use this headset, but when i set it up, i was greatly disappointed. Compared to the much cheaper turtle beach stealth 700, well lets just say i returned it immediately. It was light weight and comfortable, but the ANC as i know it was horrible or non existent. I ended up going with the turtle beach pro 700. Well worth it

    No, I would not recommend this to a friend
    • Brand response from Nacon Team
      Posted .

      Hello Nathan 1212,
      We apologize that the RIG 900 Max headset did not work out as you expected. Please note, the RIG 900 Max does not have ANC (active noise canceling for ambient noise). It does feature a noise-canceling microphone but the ANC is not present nor advertised. We hope that clears this up. Thank you for giving us a try...Nacon Gaming, Inc. nacon-fr

  • Rated 5 out of 5 stars

    Top sempre top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great without the best products and especially the service of the staff I recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. He says they are good but not as comfortable as the Rig 700 that this was replacing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality sounds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging stand is awesome for safe keeping. Design for ear support is great, clips won’t lead to cracking at swivel like most headsets. Sync easy and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Dolby atmos
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Superb Sound, quality, and Appearance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box these headphones look extremely futuristic. They're incredibly comfortable and the base that it comes with is the cherry on top. They have a relatively long battery life since I haven't charged them in about a week. It's also a great feature that you can use these headphones on multiple devices. Whether those devices be your gaming console or your computer. This can do all that all while boasting its Dolby Atmos making this a nice subtle addition to any audiophile's arsenal. The Rig 900 Max HX feel great. The need for adjustability is limited but you can take care of that in the beginning. It comes with a dongle, a base station, and the headset itself along with a charging cable. The wired option is limited due to the cable size that comes standard with the headphones. You can customize your dolby experience with the app. These were made for consoles but they also have Bluetooth capabilities which means they can connect to the plethora of devices I own that require or have bluetooth capabilities. The sound is up there with my JBL's. I'm not the biggest audiophile but you must give credit where credit is due. Especially with its customizability. These features weren't at all something that was included with my earlier experience when dabbling in gaming headsets. The microphone is flip-to-mute so not having to find pesky little buttons to mute your significant other yelling your name across the kitchen while you're raiding something with a couple of your friends, really helps. The range is great and in part is because of the dongle. It's dongle has 2.4GHz capabilities which just means longer signal reach as opposed to the latter 5GHz. The reach was pretty wicked in terms of how far away I walked from my console. Bluetooth on the other hand had more static when an increase in range was made. All in all these are great and at the price point you get exactly what you pay for and that is a great experience whether you're an audiophile, gamer, or just enjoy good quality products because you know what you like. These headphones hit all the marks.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Decent, but missing the mark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly, for the price, these were decent, but not good enough. Returned within a week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headset for the price. My only complaint is that the top strap could use some more padding. Can cause a sore head after a long session. But, you can't beat the sound fidelity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overcomplicated? Microphone did not work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone never worked!! I was trying to connect with the xbox series x and it was NOT very simple. I had to install the phone application to update and stuff and also test microphone but no response on microphone. Returned the next day. I’d say it is a little over complicated product trying to make it a fit it for all.

    No, I would not recommend this to a friend
    • Brand response from Nacon Team
      Posted .

      Hello,
      We apologize the RIG 900 MAX HX didn't work out for you. The Xbox Series X or S should automatically detect the wireless headset connection when you plug in the wireless transmitter and use the headsets speaker and mic for audio output and input respectively. In the rare case it doesn't automatically detect, you can manually select the RIG 900 MAX speaker (audio output) and mic (audio input) in the Xbox audio settings. See our setup video on YouTube https://www.youtube.com/watch?v=KHfWcHeLkjc for instruction on how to manually connect via the wireless transmitter connection to your Xbox console. Thank you... Nacon Gaming nacon-fr

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ive had by far. Will never own another brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been buying RIG headsets from bestbuy for.. well a very long time. Hands down the best product from the best retailer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were not very clear, but after figuring out you CAN change the voice chat they get a 5 star

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second best headset i have owned first being hyperx

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use rig headsets but i was cool with my 800lx

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JUST OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted to try these, but ended up returning them. He went back to his original pair of Turtle Beach 700 Max. He said that he had problems pairing them with all of his devices. Maybe he was just more familiar with the others. They may work great for others, but they didn't for him.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    App is awful. Won’t connect. Avoid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset will connect to your Xbox. However, you’ll have a rough time connecting these to the app to adjust anything. Simply won’t connect to the app even when connected to your phone. Useless.

    No, I would not recommend this to a friend
    • Brand response from Nacon Team
      Posted .

      Hi DarthMaverick,
      The RIG 900 MAX HX app works flawlessly with my iPhone 16. A couple of tips: If you have other paired headsets nearby, turn them off so they don't interfere with pairing your phone to your RIG 900 MAX. Next, make sure the headset is set to "DUAL" or "BLUETOOTH". If it is set to "GAME", it will only connect to the included 2.4GHZ wireless transmitter for lag-free console or PC gaming. The RIG 900 MAX Navigator app is available free from the Apple or Google play store. When you open the app, as long as your headset is in DUAL or BLUETOOTH mode, you should connect to the app automatically. Apply any updates, if available. If you need additional assistance, Nacon Customer Support is available to help at 1-833-622-6687 or via email at support.us@nacongaming.com. nacon-fr

  • Rated 5 out of 5 stars

    Wonderful headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every penny!!! I definitely will be getting my moneys worth out of this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Headsets that fit and feel great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets work great. They fit and feel great, the battery charging stand is awesome!

    I would recommend this to a friend