Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 25 reviews
(25 customer reviews)to a friend
Customers are saying
Customers consistently note the excellent sound quality and comfortable fit of the R8 PRO HX Dual Wireless Gaming Headset. Users also appreciate the good battery life and generous connectivity options, including both 2.4Ghz wireless and Bluetooth. The convenience of charging the headset using the base station is another positive aspect highlighted by customers. There were no negative aspects of the product mentioned in the reviews.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
VERY WELL MADE & COMFORTABLE
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son has a X-Box and I primarily use my desktop/laptop to play online games, he plays a lot of different games, I normally do racing sims or some others. So we both use these RIG Spectre Pro wireless headset. These are by far the best that I have used while gaming. They are very well made and the headset is very light, to the point you don’t feel it on your head. The cushioning on the ear cups is probably the best I have used, these are very well made and are well worth the cost. The cushioning of the top part of these is very comfortable as well. This includes the stand as well and the pairing of these is super easy and simple. As far as sound quality I don’t own a pair of Bluetooth headsets that are any better the sound is amazing and crystal clear. The included microphone is just as good, I have asked several people that I normally game w/ online and a couple asked if I had purchased a new headset, that the audio was so much clearer and crisp. I would highly recommend these RIG R8 SPECTRE PRO gaming headset
Rated 5 out of 5 stars
Terrific Sound Clarity, Separation, and Location
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This RIG R8 Pro HX has instantly become my favorite gaming headset for three reasons- an RGB base charging station that is also a USB pass-through hub; the headset's default duo mode whereby you automatically connect wirelessly to your gaming console/PC and phone by Bluetooth; and terrific sound clarity and separation. Focusing on the sound, the graphene drivers do make a difference- the sound clarity is outstanding! Couple that with Dolby Atmos and you get killer gaming audio with distinct sound separation and spatial awareness. A couple of notes here - Dolby Atmos may not automatically be on your gaming system/pc - you may have to download it and set it up with the RIG R8 headset. Also, for best gaming sound I recommend going to the Equalizer on the RIG app and setting it on the FPS setting. You can connect the Headset wirelessly two different ways, by plugging the USB dongle directly into your gaming system/PC or by plugging it into the RGB base charging station. The RIG quick start guide to me wasn't very clear on this point at first until I researched it a little further. Anyway, I found it very convenient to leave the base charging station plugged into my PC and plug the dongle into the base. When leaving the headphones on the charging base the RGB will be red unless the headphones are charged to 100%, in which case the RGB will revert to whatever your color setting was. There's an RGB button to change colors including a rainbow effect. The headphones can also be plugged directly into your system if you want to go wired. The mic is a noise cancelling boom mic that turns on when swinging it down into position. The duo mode is the default for the headset. The other modes are Game and Bluetooth. Change modes by pressing the Bluetooth button. I like using the Duo mode so I don't miss any important calls while gaming. Included with the headset is the RGB base/charging station, USB-C to A cable, USB-C adapter, USB-C dongle, snap lock mod plates, and quick start guide. The snap lock mod plates are simply the ear cushions that attach magnetically and custom styled ones are available but not included. Overall, the high-quality audio coupled with the RGB charging/USB pass-through base and duo connection mode makes this headset an excellent choice for gaming.
I would recommend this to a friendRated 4 out of 5 stars
Not what I was expecting.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, so honestly for this price point, this was not what I was expecting. Not in a good way. There are some neat futures that I do like. But one key future for me just keeps me from giving these a 5 star. That future is their dual mode future. I was expecting to be able to watch YouTube on my phone while playing games on the Xbox at the same time. But that was not the case. I could be watching YouTube on my phone no problem, but as soon as I would turn on Xbox, it would mute my phone. I can then only hear YouTube on my phone, when I would select Bluetooth mode. But if I would select dual mode, it would play Xbox sound but not YouTube on phone. I have a couple other headsets that I am able to do both at the same time. So, I thought these would be that way as well. I am also now used to the mic being on the left. These have it on the right. Not a deal breaker but just not used to it. I do love a push up mic to mute. These are a bit stiff but still has that future. The base is a nice touch and magnetic so easy to play the headset in and know it is seated correctly. Just have to make sure you put it in the right way. I like that you plug the base itself in thru the bottom and that they have a few ways to run the cord out. You then can plug it into your console or PC and on the top of the base you can plug the dongle in. This is great as it then only uses up 1 plug on your console. Or you can plug the base into the wall and the dongle directly into the console. I do have a complaint though with how the dongle is. I would prefer it to be more like a USB stick and just straight out. They have it so that it's like an L shape. If you plug dongle directly it, especially on PC, it can get in the way of using other ports. I would rather it straight out or see them provide at least an extension cord of some kind that would allow you to plug into that and allow too not interfere with other ports. I feel these are also a bit tight. Not as comfortable as other headsets I have used. Maybe over time as they get worn in, they may become more comfortable, but out of the box, not as much. They seem to sound pretty good though. Even the mic was not that bad from what others told me. You can use the app thru phone and do some tweaking. I like having mic tone on so I can hear myself and always a plus if it is a good volume. These were, granted only a couple settings to choose from but still the highest setting I had no issues hearing myself. Overall, not too bad, and I would have easily given them a 5 star had I been able to listen to YouTube on my phone while also playing games. I do this a lot, especially in between matches/rounds.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic headset for the Xbox!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, I have to say I've never had such an easy time setting up and pairing a headset to my Xbox. It recognized it and a quick download of the Dolby app (which I already have for another headset) and it worked, just as simple as that. The next thing is they feel premium and sound pretty good overall. They have a well-balanced sound with punchy bass and solid mid tones and highs. With the Dolby turned on, on games that support it, you'll notice that you can hear things all around you from behind, in front or to the side which is pretty cool and essential for FPS games. My other headset supports this too but I like the sound profile of this headset a lot better. The base station is amazing, and I have never had a headset that came with a dedicated charging station quite like this one, that makes it super easy to keep it charged and ready to go when you are. The Bluetooth connectivity is great and makes it so you can pair up to your phone so you can take calls or use another audio source so you have multiple connectivity options. In addition, it works on the PC as well and I think I may end up using it more there as well. I'd recommend giving this one a try, it was pretty good overall and what I like most is just how it just works easily right out of the box. No fussing around waiting to pair or figure out why it's not connecting.
I would recommend this to a friendRated 2 out of 5 stars
Bleh
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Welp. This is certainly a headset with some pros and cons. It’s certainly not bad but very underwhelming compared to other high-end sets. Out of the box, the packaging is sleek and modern with recyclable materials, which is always a plus for me. There’s the typical warnings, warranty information, QR codes for the inevitable app, QuickStart guides, etc. Not to mention the actual headset, USB plugs, base, etc. This is immediately where things start going south. The headset is fairly comfy but a tad heavy. It seems to be primarily made for PC and Xbox, though I’m using my Xbox for this. The companion app, titled Rig R-Pro Navigator in the IOS store has 0 reviews, even after weeks of release. This was my first red flag as it seems like I’m the test bunny for their market. The app is pretty poorly designed. With my turtle beach headset, for comparison, I can power in the headset, open the app, click “pair” and 10 seconds later I’m good to go with every audio adjustment known to man. With this, you open the app, go through the normal popups of allowing access for Bluetooth, microphone, finding local devices, etc to get started, then go through the formal Bluetooth pairing process, then comes the prompt to update the headset. No problem, right? Well… it’s not very clear when the update is completed but even more, the app just continuously shows an update is needed, on two different sections of the app, yet when you click to update it will tell you that the headset is up to date. So I have no way of knowing if this is even up to date or not because the popup has to be wrong or the prompt for the update as they can’t both be right. The quickstart guide that is attached makes very little sense and seems incomplete. Did AI make this? Is it being translated from a foreign country? No clue but it will show things ranging from basic setup to swapping the battery out as “quickstart setup instructions” though there is no battery to swap. It is rechargeable so… sure maybe those instructions help if the battery every fully dies but if that occurs it’s a lot more nuanced than a quick start guide. One the app is up and running, the options are extremely limited. Additionally, you’d basically want to utilize the app every time you’d use the headset for fine tuning as you game amongst friends and all of the variables that come along but every time you use the app, at least on iOS and iPhone 17 pro, you’re always having to reconnect to Bluetooth and go through a pairing process every time. It’s really not user friendly at all. The headset does have dual Bluetooth so you can connect to your Xbox and cell phone for example in case you wanted to take calls during call of duty or listen to music. These features are always fine in practice but I’m not sure who utilize them. While not overly simple, you can tap a button on the headset to swap between which Bluetooth device it connects to with ease. As for sound/microphone use which is the meat and potatoes here, this is where the headset shines. My bass was deep, my friends were crystal clear, they thought I sounded louder than usual (which was a positive) and there was little extra background noise being picked up. If you’re really just wanting high quality audio, this seems like a good pickup. The microphone tilts up to mute but can only be used from one side, which isn’t ideal. Note that because Xbox doesn’t have a universal Bluetooth connection, you have to attach via usb, a receiver device. Unfortunately, whoever designed this did a terrible job as it sits at a 90 degree angle directly to the right of the USB plug by 2 inches, meaning if you use it on the front USB port on the Xbox, which I assume most would, it goes directly in front of the dis ejector button. A terrible design choice. There is a charging deck which is good but hefty and very space consuming to recharge. I wish instead they’d have used Turtle Beach’s design of rechargeable internal batteries that connect to a USB receiver so you’re always getting a fresh battery cycled in as opposed to having to cease using the headset when the battery is low. One of the big upsides here is that the battery life is incredibly long, so hopefully this isn’t an issue for most as long as you remember to dock the headset every few marathon sessions. All said, while the incoming and outgoing audio quality is fantastic, I have to give this a low score due to a terrible app, connectivity issues, a heavy headset, the necessity of a bulky charging dock, etc. These are easy to overcome in future releases but as for now, I don’t recommend this.
No, I would not recommend this to a friend












