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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1320 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers regard the Alarm Contact Sensor (2nd Gen) (2-Pack) highly for its ease of use and straightforward installation. The sensor's compact size and reasonable price are also well-received, along with its compatibility with the Ring system. However, some customers have reported issues with connection stability and range limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,320 reviews
  • Rated 5 out of 5 stars

    Needed a replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one of my initial motion sensors failed after repeated attempts, I ordered this to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Ring Sensors

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed extra sensors for our Ring Alarm. These extra sensors work very well. Pleased with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring alarm contacts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contacts are working well but one of them doesn’t work

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi EverettM.

      Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      It sounds like your device is not performing as you expected. The Ring Alarm Contact Sensor expands your Ring Alarm system to secure each door and window in your home, and you can get alerts as soon as they open. Below are some steps to reset your Ring Alarm Contact Sensor:
      Slide the Contact Sensor off its base. Ensure that the batteries are installed and that you are within three to five feet of the Base Station.
      Use a pin, paperclip, or sim card ejector to press and hold the pinhole reset button.
      After the LED light turns off, release the reset button.
      Re-add the Contact Sensor to your Ring Alarm using the Ring app.

      If any additional information is needed regarding your Ring Alarm Contact Sensor, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Sincerely,
      Matthew from Ring. Ring

  • Rated 5 out of 5 stars

    Ring Contacts

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase additional contact for my ring alarm system and these are so worth the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ring 2nd sensors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of these Ring 2nd sensors and the Seller shipped me 2 OLD ONES. One of them got corroded batteries inside, and the other 2 didn't work at all. Only 1 is working. Bad experience with this seller.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi TomCA.

      Thank you for taking the time to share your experience with us. Your experience with Ring is our top priority, and it is important to us that when investing in our products, they meet your needs and expectations. What you describe is not the experience we want you to have, rest assured we are here to offer you some help.

      In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with a resolution to this concern.

      At Ring, we understand you have many choices when it comes to your home security. If the retailer has not resolved this concern for you, please reach out to our community forum. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great security device and ring has a good heart quality picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple & Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple and sleek, gets the job done and not an eye sore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Add-on

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to add sensors to all the windows in the house. wish Thay were smaller so not so easy to be seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item from Best Buy and I really love it as it help maintain the safety of our home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring alarm

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use all of ring produces. If you have the alarm start this is a must have. Ring is great at paring and monitoring your house. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love are ring alarm system. The feature of letting me know when a door or window is open is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional sensors for ring security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This contact sensor pack was exactly what I needed to ensure that all of the doors and windows in my home were protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More parts.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine...this is additional parts to a larger system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these and they work great! A definite buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Alarm and Doorbell Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Ring alarm and doorbell camera. It is great pulling camera up on our phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door contacts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rings every time doors or windows are opened. Um happy about this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more contact sensors for my ring alarm system, and these work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had a popular alarm system. So glad I switched to ring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Licchy11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sensors, so important in your house for doors, windows, etc. Very loud sound to aware you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security System

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring provides a great safety to home, love the devices and support

    I would recommend this to a friend