Customer Ratings & Reviews

Hello chuckie,

Thank you for taking a moment to leave your review on the Ring Alarm Contact Sensor. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but we are pleased to read that your concerns were resolved with a product replacement.

Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!

Thank you, Jamila with Ring

Hi flyoverfred.

Thank you for taking the time to share your feedback with us. It is great knowing that the setup of the Ring Alarm Motion Detector was easy and straight-forward. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.

Hi FelixDays.

We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Alarm Contact Sensor (2nd Gen)! At Ring, every device and service we make is designed to help give Neighbors peace of mind inside, protection outside, and a connection to what’s happening in the neighborhood.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.

Hi LourdesM.

Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Ring Alarm Contact Sensor (2nd Gen) are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.

It seems like there is some confusion regarding the product requirements. The Ring Alarm Contact Sensor (2nd Gen) is designed as part of the Ring Alarm security system and requires either a Ring Alarm Base Station or Ring Alarm Pro to function. This requirement is mentioned on the product page, which notes that Ring Alarm or Ring Alarm Pro is necessary for the Contact Sensor to work. It communicates with the Base Station using Z-Wave technology with a range of approximately 250 feet in open air, line of sight. The Base Station acts as the central hub that receives signals from the Contact Sensor when doors or windows are opened or closed, processes these events, and triggers alerts or alarms based on your system's armed status.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

All the best,
Miyuki from Ring.

Hi Rebel74.

Thank you for taking the time to share your experience with us and other consumers. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Alarm Contact Sensor (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.

The Ring Alarm Contact Sensor (2nd Gen.) allows you to expand your Ring Alarm system to secure each door and window in your home and get alerts as soon as they open. The Ring Alarm and all Ring Alarm accessories require a subscription for in-app features and digital notifications, including digital arming and disarming and integration with other Ring, Echo, Alexa, and third-party products. Use of the Ring Alarm Contact Sensor (2nd Gen.) requires the Ring Alarm Base Station.

If any additional information is needed regarding the Ring Alarm or Ring Alarm Devices, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

Thank you for being the best part of Ring! Have a wonderful day!

Sincerely,
Matthew from Ring.

Hi Nogood.

We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Alarm Contact Sensor 6-pack (2nd Gen)! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.

Hi New2Mac2.

Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

Sincerely,
Matthew from Ring.