Customer Ratings & Reviews
- Model:
- B09BY4LKKG
- SKU:
- 6492198
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the easy setup of the Alarm Glass Break Sensor. They appreciate how simple it is to install and use, providing peace of mind when they are away from home. Customers also express positive sentiments about the enhanced security the sensor brings to their homes, making it a valuable addition to their Ring security system.
This summary was generated by AI based on customer reviews.
Glass sensor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to complete the ring alarm system, installed it, but unable to verify it’s working, hope it will like it says.
I would recommend this to a friendGood device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good addition to the ring line of security. Haven’t tested yet
I would recommend this to a friendBrand response from Ring
Posted .Hi Indianacustomer.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Not sure if glass break sensors & window distance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really sure if they work couldnit test them during installation. Not sure how far they must be from windows in order for them to work
I would recommend this to a friendBrand response from Ring
Posted .Hello SRiggs
Thank you for getting in touch about this. Mount the Glass Break Sensor at least 7 feet off the ground and within 25 feet of any glass windows or doors inside your home. This and more information is available on the Help Center page for the Glass Break Sensor: https://support.ring.com/hc/en-us/articles/4413721840660.
Best Wishes,
Ivan from Ring
Both glass breaker sensors died within 6 weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both glass breaker sensors died within 6 weeks of installation -- poor quality. Then it took over 3 weeks to get them replaced by Geek Squad from Best Buy in Lady Lake, Florida. Not happy.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi PatH.
Thank you for taking the time to share your experience with us.
We understand how important it is for your Ring Alarm Glass Break Sensors to function consistently and reliably. You should be able to enjoy the peace of mind that the Ring Alarm Glass Break Sensor is designed to add to your home security. It is our top priority to ensure your devices are working as intended.
It sounds like you have some concerns with the Ring Alarm Glass Break Sensor. If you’ve already attempted all of the troubleshooting steps we provide in our support center and you’re still having difficulty with your Glass Break Sensor, you can try to factory reset the device.
This will remove the device from your Base Station and reset the device to its default settings.
Remove the back cover and locate the small pinhole inside the battery compartment labeled RESET.
Insert a paperclip or similar tool into the pinhole and hold it down for 10 seconds. The LED on the front of the device will quickly flash green for 10 seconds. When the flashing stops, remove the paperclip.
The LED will turn solid red for 3 seconds when it is factory reset and removed from the network.
Remove the batteries from the glass break sensor until you are ready to re-add it to your base station.
If you have tried all these steps and your Glass Break Sensor still does not work, we recommend reaching out to our support team for assistance.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Not Yet Installed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not yet installed these devices but my son, a police officer, recommended them. I have other Ring devices that I am happy with. I expect they will work very well.
I would recommend this to a friend
