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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.6 out of 5 stars with 226 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the Alarm Pro Home Security Kit 14 Pieces, particularly its ease of use and overall performance. Many find the installation process straightforward and are pleased with the level of security it provides, especially considering the price. However, some customers have reported issues with sensors and battery life. Additionally, a few customers mentioned concerns related to the alarm system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-226 of 226 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to setup Replacing my existing ADT with this -instead of paying $50 per month $20 per month and the difference in price pays for the equipment itself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Idiot proof set up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and use. Took just a few minutes and the Ring app made seamless to connect all together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over all package. Came with everything to protect our house. Was a little tough to get set up but Ring had great customer support and got everything working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best place to buy things

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always help me with everything and you have good people

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Features that once were free now cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be able to arm or disarm my Ring Alarm via their app and now it costs money to do that most basic function. Recurring monthly fees. So tired of companies pulling that. Doesnt Amazon make enough money already. They get you invested in their ecosystem and than start charging for things that were free and a part of the features that make a customer buy that product. Waiting for Nest to start charging a monthly to change my temperature.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Brandon.

      Thank you for taking the time to share our experience with us. We understand the importance of having all relative product information prior to purchasing. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. Being able to utilize the features and functionality of the Ring Alarm Pro in the Ring app is extremely important when it comes to monitoring your home. We can definitely provide you with more information regarding the Ring Protect Plan subscription concern that you mentioned in your review.

      The Ring app lets you arm and disarm your Alarm, set alert preferences, view your saved videos, and manage data usage for your Ring devices (if you have a compatible Ring subscription). Without a subscription, digital arming/disarming and certain other in-app features will not be available. At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Protect Plan is mentioned on our Ring packaging, on our website, in the welcome email you received upon setting up your device. Your Ring products provide their standard features (instant alerts, live view, and two-way talk) without any subscription.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      Thank you,
      Melissa from Ring. Ring

  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it after 3 days if having issues with my network. It kicked all of my smart home items off, game consoles would disconnect. This is trash.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Th3boss,

      Thank you for taking a moment to leave your review on the Ring Alarm Pro. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.

      If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Jamila with Ring Ring