Customer Ratings & Reviews
- Model:
- B09WZBPX7K
- SKU:
- 10104278
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the sharp video quality, ease of use, and overall performance of the Battery Doorbell Plus. Many appreciate the awesome battery life, head-to-toe view, and easy installation, noting the added security it provides and quick motion detection. However, some customers have experienced connectivity issues, and a few have found the night vision and installation instructions to be less than ideal.
This summary was generated by AI based on customer reviews.
The Ring is great, but mounting in on stucco wall
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mounting it on stucco wall is a joke. It was recommended to drill with 1/4 in carbide/masonry bit in Ring instructional videos but this model, Ring - Battery Doorbell Plus did not come with the bit. Ran to Lowes and picked one up for 7 bucks. Drilled it into stucco like drilling into honeycomb and the plastic anchor had a lot of “play” in the hole. Not to mention there were damages on stucco around hole opening. Wish Ring would recommend a smaller bit and to gently hammer the anchor in, or come up with a better way to attach onto to stucco. I had to fill holes with silicone caulk and then inserted anchors. Let them sit for 5 hours, then installed mounting screws. As of now the unit looks like it’s staying on the wall but I wouldn’t be surprised if the anchors fall out of hole at some time in the future. The Ring device and the app are great. Mounting it on stucco is not ideal situation.
I would recommend this to a friendBrand response from Ring
Posted .Hi RingUser.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Battery Doorbell Plus right away. The features and technology provided by the Ring Battery Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you are experiencing an issue with the installation of the device. Ring Battery Doorbell Plus is Ring’s upgraded smart doorbell with super clear HD+ video and expanded head-to-toe field of view. From package deliveries and motion detection to visitors, you’ll see it all from wherever you are right in the Ring app.
We recommend that you attach your Battery Doorbell Plus to your home without drilling with this durable, weather resistant No-Drill Mount. The Ring No-Drill Mount uses a strong, non-damaging adhesive to keep your doorbell securely attached to the wall. Just adhere your compatible doorbell to your wall, then attach it to the No-Drill Mount and see, hear, and speak to visitors from anywhere. Removal is easy and damage-free, too. Simply detach your doorbell from the mount and pull down on the adhesive strips to detach the mount from your home. For the best results, mount the doorbell about 4 feet (1.20 meters) above the ground.
We invite you to reach out to our Community if any additional information is needed regarding your Battery Doorbell Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
Peace of Mind
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind, a layer of security before a face to face at the front door.
I would recommend this to a friendDisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed with this camera. The motion alerts are inconsistent and adjustments to motion zones and sensitivity don’t seem to do much. It will pick up cars passing by on the street but not people walking on the sidewalk between my house and car that is parked on the street. Have to change the battery ever two weeks. Video quality could be better. When it starts recording, the object is already almost out of frame. Ended up buying the spotlight pro so I can wire it into my porch light. Will keep this cam up in case the power goes out, just with reduced settings to preserve battery while the floodlight cam runs.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MiddleFinger.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Battery Doorbell Plus capture all the correct motion events. Ring Battery Doorbell Plus was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to person detection. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
If any additional information is needed regarding your Ring Battery Doorbell Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
- Pros mentioned:Ease of use
Wireless Ring doorbel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the wireless App. Easy to navigate app, Works as expected.
I would recommend this to a friend Go to. Best Buy and get 0ne and then you will se
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go to Best Buy and get you one and you will see for yourself. How well it works and you would let another person go to Best Buy and buy 2
I would recommend this to a friendRing Door Bell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my doorbell and all the features it does. Great for seeing who comes to your door.
I would recommend this to a friend- Cons mentioned:Instructions
hard to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no clear directions, have to wait forever to speak to customer service. does tell where the charging insert is on the outside there is nothing.
I would recommend this to a friendBrand response from Ring
Posted .Hi marie.
At Ring, we want to ensure that you have the best possible experience with our products. It is essential to have peace of mind when it comes to your home security and the battery life in your Ring camera plays a big role in that. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like you are concerned with the issue that you are experiencing regarding how to charge the battery in your Ring Battery Doorbell Plus. The Ring Quick Release Battery Pack for your Ring Battery Doorbell Plus will need to be fully charged prior to installing the device. Follow these steps to charge your Ring Battery Doorbell Plus:
If placed, remove the security screws at the base of the doorbell.
Remove the faceplate by pulling the bottom edge toward you.
Press the metal tab to unlock the battery, and slide it down.
Plug the micro-USB charging cable into the battery. While charging, both lights will be lit on the battery. Allow up to 10 hours to fully charge.
Unplug the charging cable, and slide the battery into your Ring device until it locks into place.
Slide the faceplate into the slot under the camera. Then swing down the bottom of the faceplate until it clicks into place.
Your doorbell is ready for use.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
Thank you,
Melissa from Ring.
Great item! Installs easily!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love thus it works great plan to ad more to the collection!
I would recommend this to a friendDependable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dependable doorbell camera, I bought this one for my granddaughter, I always buy a back up battery so we never have to go without security while waiting for the battery to charge.
I would recommend this to a friendRing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price is good for the camera and sensor is quick to alert your phone
I would recommend this to a friendCamera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves it and feels much safer in apartment. I didn’t know till after purchasing that she was unable to sleep. I love the range and she is able to view down corridor and head to floor at door
I would recommend this to a friendRing Doorbell - Very satisfied. Recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Battery doesn't last long when it is cold outside. Suggest buying an extra one. I did so I never lose power.
I would recommend this to a friendBrand response from Ring
Posted .Hi Shortsy.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Battery Doorbell Plus so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
As cold weather sets in, lithium-ion batteries like those used in Ring Doorbells and Security Cameras may experience several issues, including trouble holding a charge, running out of power faster than normal, or losing functionality. Knowing at what temperature batteries will start to be impacted can help you take the necessary steps to keep your device working. When the temperature drops to:
36°F (3°C): The battery may not hold a charge as effectively, resulting in having to charge the unit more frequently.
32°F (0°C): The battery may not charge at all. Even hardwired configurations may not charge the battery.
-5°F (-20.5°C): The battery may stop working completely until temperatures warm up.
When it gets cold and your device's battery runs out, bring your entire device inside and charge the battery with a USB cord. This will allow your device to warm up while the battery charges.
If any additional information is needed regarding your Ring Battery Doorbell Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Miyuki from Ring.
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this mainly because of holiday deliveries but have enjoyed it additionally because of the notifications. Great product and would recommend it to anyone.
I would recommend this to a friend- Pros mentioned:Overall performance
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine fine fine fine fine fine fine fine fine
I would recommend this to a friend Gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. We decided to get this for the house when the entire household, uostairs and downstairs were leaving for vacation. However the battery dies quickly, i guess because we dont bave it wired and the settings still allow it to go off when no ones there. But overall it does the job.
I would recommend this to a friendFor mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom lives in an older home that is not wired for a doorbell. This gave me piece of mind and allows her to see who is at the door without opening it.
I would recommend this to a friend- Pros mentioned:Video quality
Ring doorbell battery camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an okay camera the quality is good but it doesn't catch everything. There's been multiple instances where someone goes into our driveway but the camera doesnt notify me. I feel like the camera reacts to slow or maybe there's a glitch
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi ClifiaP.
Thank you for taking the time to share your experience with us. Consistent and dependable motion alerts are an essential feature for the Ring Battery Doorbell Plus to function properly. This is likely the reason you purchased this security device in the first place: to be alerted to people on your property. Please know that we are here to assist and are confident that together we can find a solution.
It sounds like the device is not detecting motion as you expected. This camera uses Adjustable Motion Detection and runs using passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distance under the Motion Settings tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the Motion Frequency setting. If you find that your camera is missing some motions, please set the Motion Frequency to 'Frequently'. It is important to ensure that you have the proper motion settings in place for your environment. This includes increasing the "Motion Sensitivity" and setting "Motion Frequency" to "Frequently" in the Ring app.
Accuracy in motion detection can also be improved by enabling Smart Alerts for people only in your Ring app.
To enable Smart Alerts:
Tap the menu (≡) on the top left.
Tap Devices.
Tap the device that you want to adjust.
Tap Motion Settings.
Tap Smart Alerts.
Tap Enable Feature.
Tap Continue.
Select the notification options that you want for Person and Other Motion.
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings tap Done.
We agree that your Ring Battery Doorbell Plus should notify you when someone is at your home consistently and reliably. Our top priority is ensuring the motion detection is meeting your needs. We invite you to reach out to our Community if any additional information is needed regarding your Ring Battery Doorbell Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
Works Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great happy with the improvements the have installed
I would recommend this to a friendDoorbell Ring
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for our home. Currently our Fog with camera light does not work so Doorbell Ring is a plus for front door deliveries.
I would recommend this to a friendDefective Ring Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this installed as a hard- wired unit to trickle charge the battery. All showed correct in app, but trickle charge never worked and the battery lost 1-4% daily with almost no use. I paid an electrician to come test my wiring, and everything associated with getting the doorbell to charge properly. The electrician verified everything was fine with my wiring. The Ring unit was defective! What a waste of time and money. Very disappointed.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Unhappy1.
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Battery Doorbell Plus online and working properly. The features and technology provided by the Ring Battery Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the concerns mentioned in your review.
It sounds like your device is not performing as you expected. When you hardwire a Ring Battery Doorbell to existing doorbell wiring, it only receives a trickle charge, not a full continuous charge. If you have heavy usage (frequent motion events, live view activations, many notifications), the battery can still drain faster than the trickle charge can replenish it.
Here are some possible reasons why your doorbell isn't charging:
1. The battery may not be fully charged initially. Even when hardwired, you should first fully charge the battery using the USB cable that came with your doorbell.
2. Your doorbell transformer may not be providing adequate power. Ring doorbells require a transformer operating between 8V and 24V AC (40V max) at 50/60Hz.
3. Your transformer might be worn out and needs replacement. To troubleshoot,verify you're using a compatible transformer (not DC, halogen, or garden-lighting transformers).
If any additional information is needed regarding your Ring Battery Doorbell Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Miyuki from Ring.