Customer Ratings & Reviews
- Model:
- B09WZBPX7K
- SKU:
- 11276312
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Defective Ring Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this installed as a hard- wired unit to trickle charge the battery. All showed correct in app, but trickle charge never worked and the battery lost 1-4% daily with almost no use. I paid an electrician to come test my wiring, and everything associated with getting the doorbell to charge properly. The electrician verified everything was fine with my wiring. The Ring unit was defective! What a waste of time and money. Very disappointed.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Unhappy1.
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Battery Doorbell Plus online and working properly. The features and technology provided by the Ring Battery Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the concerns mentioned in your review.
It sounds like your device is not performing as you expected. When you hardwire a Ring Battery Doorbell to existing doorbell wiring, it only receives a trickle charge, not a full continuous charge. If you have heavy usage (frequent motion events, live view activations, many notifications), the battery can still drain faster than the trickle charge can replenish it.
Here are some possible reasons why your doorbell isn't charging:
1. The battery may not be fully charged initially. Even when hardwired, you should first fully charge the battery using the USB cable that came with your doorbell.
2. Your doorbell transformer may not be providing adequate power. Ring doorbells require a transformer operating between 8V and 24V AC (40V max) at 50/60Hz.
3. Your transformer might be worn out and needs replacement. To troubleshoot,verify you're using a compatible transformer (not DC, halogen, or garden-lighting transformers).
If any additional information is needed regarding your Ring Battery Doorbell Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Miyuki from Ring.
Efficient device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Did the job of securing my apartment
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since I bought this device, I had nothing but a great experience with it. It capture everything he needs to capture and I’m able to record and see videos like I want to.
I would recommend this to a friendRING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLANT THEY WERE VERY HELPFUL WONDERFUL HELP WITH EVERYTHING THEY ARE SO SO NICE AND HELPFUL
I would recommend this to a friendI recommend it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best purchase I recommend to have it So easy to install
I would recommend this to a friendRing cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good home security and services and features. Having these security and devices Makes me feel more safer in my home .
I would recommend this to a friendRing doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase. Easy set up. I did a pick up order and it was ready in like 25 minutes.
I would recommend this to a friendGreat Doorbell Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell was easy to install and set up. Love the resolution of the video. Very happy with my purchase.
I would recommend this to a friendBest investment
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment as it give us peace of mind when we are home and not home.
I would recommend this to a friendRinger Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m currently enjoying my Ringer doorbell. And the sales assistant guy that talked to me about the Ringer doorbell was awesome and very knowledgeable and helpful.
I would recommend this to a friendring battery operated doorbell cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, I recommend if you get a battery operated unit also get the solar charger and forget about having to charge you battery
I would recommend this to a friendRing Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my front and back door ring doorbell and caneras. As a Senior I fell more secure In my home knowing who is at my door!
I would recommend this to a friendRing Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the features of the Ring camera. I get alerts when someone is at the front door. I can also talk to the person at my front door in real time without opening the door.
I would recommend this to a friendRing Doorbell Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this ring camera. It’s much better than the one I had. Night vision is so much better..
I would recommend this to a friendRing Doorbell great value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I love our new systems and enjoy the peace of mind we have with both being installed by the Geek Squad.
I would recommend this to a friendRing Doorbell newer version
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the video is kinda ok but the motion alert is horrible never catches any movement until they’re past my home i have an older one that can sense people through my bushes i think the newer stuff is falling off
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Patches.
Thank you for taking a moment to share this feedback with us.
We understand how important it is to have your Ring Battery Doorbell Plus capture motion events. Consistent and dependable motion alerts are an essential feature for the Ring Battery Doorbell Plus. This is likely the reason you purchased this security device in the first place: to be alerted to people on your property. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like your device is not detecting all of the motion you are wanting it to. The Ring Battery Doorbell Plus offers advanced motion detection with customizable motion zones so that you can customize the motion your device picks up. Choosing the proper location for your device is vital to how it will detect motion. For the best results, mount the doorbell about 4 feet (1.20 meters) above the ground. If you want to angle the doorbell down for a better view, wedge kits are available for purchase.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Satisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my Ring doorbell system. I appreciated the set up from the Geek squad. I'm very satisfied with the product and I may add on devices in the future.
I would recommend this to a friendRing doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. This is our second ring doorbell. Much easier to remove battery then our first ring doorbell.
I would recommend this to a friendMoney well spent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Many great features alone but also many accessories to enhance the Ring experience
I would recommend this to a friendChristmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas gift for a girl that lives by herself and a big city she said it was the best gift that she ever got.
I would recommend this to a friend