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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1576 reviews

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Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,576 reviews
  • Rated 5 out of 5 stars

    Who is at door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product, very helpful to track our delivered package

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, nice to see who approaches my home.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi MichaelS.

      We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Battery Doorbell Plus! At Ring, every device and service we make is designed to help give Neighbors peace of mind inside, protection outside, and a connection to what’s happening in the neighborhood.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 4 out of 5 stars

    Great product but volume is very low

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but when I use the voice option, the volume that the person ringing my doorbell hears is very low. Can't figure out how to make it louder. Not sure if this is a defect or just my user ignorance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great product overall and would recommend it to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. It has all the features I was looking for and then some. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring is our winner~

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sense of ‘peace’ knowing Ring’s got our safety Covered 24/7! Ty Ring~ Salina

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product very reliable much better view with the camera system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Someone is at the door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary purchase for my home providing a level of safety definitely necessary for today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DannyMac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my needs and wants. My expectations of this item has proven to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RINGS ARE THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these products they are are good to have around the house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Ring Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this installed as a hard- wired unit to trickle charge the battery. All showed correct in app, but trickle charge never worked and the battery lost 1-4% daily with almost no use. I paid an electrician to come test my wiring, and everything associated with getting the doorbell to charge properly. The electrician verified everything was fine with my wiring. The Ring unit was defective! What a waste of time and money. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Unhappy1.

      Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Battery Doorbell Plus online and working properly. The features and technology provided by the Ring Battery Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the concerns mentioned in your review.

      It sounds like your device is not performing as you expected. When you hardwire a Ring Battery Doorbell to existing doorbell wiring, it only receives a trickle charge, not a full continuous charge. If you have heavy usage (frequent motion events, live view activations, many notifications), the battery can still drain faster than the trickle charge can replenish it.

      Here are some possible reasons why your doorbell isn't charging:
      1. The battery may not be fully charged initially. Even when hardwired, you should first fully charge the battery using the USB cable that came with your doorbell.
      2. Your doorbell transformer may not be providing adequate power. Ring doorbells require a transformer operating between 8V and 24V AC (40V max) at 50/60Hz.
      3. Your transformer might be worn out and needs replacement. To troubleshoot,verify you're using a compatible transformer (not DC, halogen, or garden-lighting transformers).

      If any additional information is needed regarding your Ring Battery Doorbell Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Sincerely,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Best home security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and simple to connect with all other devices by myself. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love this! Highly recommend! This is a perfect doorbell amongst other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CAMERA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT. OLD ONE WENT OUT AND REPLACED WITH THIS ONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ringmaster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I wanted this or not but now that I have it I love it. This was a good investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell - Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really great device. I just wish they upgraded the image quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription based services

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, unfortunately has ransomsware software built in to force user to attempt to use their cloudbased software.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about it, best purchase made. Price was also great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! On front of my house of my house great angle to see everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and set up. clear and wide range views.

    I would recommend this to a friend