Customer Ratings & Reviews
- Model:
- B09WZBPX7K
- SKU:
- 12351524
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have three of these and I am absolutely in love! Highly recommended!
I would recommend this to a friendRing Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Easy to install. Easy set up. Love it
I would recommend this to a friendHouse
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my house and love it. Great benefits and videos.
I would recommend this to a friendEasy Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and instructions on setup are precise and clear
I would recommend this to a friendNeeded an updated ring device for our Spectrum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome upgrade, needed a newer ring camera for our internet up grade to connect to the camera
I would recommend this to a friendDoor Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent program. Great to be able to see who is at the front door for safety
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lets me see my front yard, and I can see who is at the door no matter where I am.
I would recommend this to a friendPerfect fit for the front door
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It definetly is better then the last brand i got and easy to install
I would recommend this to a friendChaplain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel safer with camera in place. Love the ease of installation and streamline appearance. A rating of 4 means nearly perfect because nothing is perfect.
I would recommend this to a friendEasy install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a easy install took me about 15 minutes it set up an install
I would recommend this to a friendGlad I bought this ring doorbell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes clear videos, even in the dark. Was fairly easy to set up.
I would recommend this to a friendGreat product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The image is clear and works great.
I would recommend this to a friendGreat product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with out wires attached no power needed.
I would recommend this to a friendMy yard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great on any thing that moves it works any time day or night
I would recommend this to a friendgreat wude angle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great...only computer set up needs to be done when no distractions or may need to wait 24 hours
I would recommend this to a friendGreat buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, camera looks amazing. Recommend to everyone
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I liked it good video goood sound and good quality
I would recommend this to a friendFeeling Safer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. It is definitely worth the investment so you have a piece of mind
I would recommend this to a friendThe Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and resolution. Very easy to install
I would recommend this to a friendNot reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you read the description it sounds great but in reality it doesn’t capture lots of motion. For example it won’t catch someone approaching the front door but it will catch them leaving. We tried a lot of different setting and sensitivity levels. I also called customer care and they were no help.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi DorsaS.
Thank you for taking the time to share your experience with us. Consistent and dependable motion alerts are an essential feature for the Ring Battery Doorbell Plus to function properly. This is likely the reason you purchased this security device in the first place: to be alerted to people on your property. Please know that we are here to assist and are confident that together we can find a solution.
It sounds like the device is not detecting motion as you expected. Thank you for your diligence and commitment in working with our community support towards resolving this matter. This device uses Adjustable Motion Detection and runs using passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distance under the Motion Settings tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the Motion Frequency setting. If you find that your camera is missing some motions, please set the Motion Frequency to 'Frequently'. It is important to ensure that you have the proper motion settings in place for your environment. This includes increasing the "Motion Sensitivity" and setting "Motion Frequency" to "Frequently" in the Ring app.
Accuracy in motion detection can also be improved by enabling Smart Alerts for people only in your Ring app.
To enable Smart Alerts:
Tap the menu (≡) on the top left.
Tap Devices.
Tap the device that you want to adjust.
Tap Motion Settings.
Tap Smart Alerts.
Tap Enable Feature.
Tap Continue.
Select the notification options that you want for Person and Other Motion.
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings tap Done.
We agree that your Ring Battery Doorbell Plus should notify you when someone is at your home consistently and reliably.The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Please reach out to our Community for additional tips and support! Our top priority is ensuring the motion detection is meeting your needs.
Thank you,
Melissa from Ring.