Customer Ratings & Reviews
- Model:
- B09WZBPX7K
- SKU:
- 6531758
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the video quality, ease of use, battery life, and wide viewing angle of the Battery Doorbell Plus. Many appreciate the straightforward installation process and the added security it provides, with positive feedback also given to the night vision capabilities. However, some users experienced issues with the motion detection sensitivity and found the instructions somewhat unclear. Overall, the positive feedback on key features outweighs the reported minor drawbacks.
This summary was generated by AI based on customer reviews.
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have buyers remorse and am disappointed with this, especially after seeing all the good reviews. It literally doesn't start recording until a person is right up at the door. I would advise to get the hard wired version so you could try/have their "pre-roll" function. The video and sound quality is only good at close range. The mobile app seems good though. It really is only good for a doorbell. I do not plan to add any of Ring's cameras after this and will just accept it as a doorbell.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi PaulC.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Battery Doorbell Plus capture all the correct motion events and record them as intended. The Ring Battery Doorbell Plus was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to person detection. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
If any additional information is needed regarding your Ring Battery Doorbell Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
Poor view in sun glare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but sun glare the view is very is poor
I would recommend this to a friendBrand response from Ring
Posted .Hi SoundsLikeMusic.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Battery Doorbell Plus to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Battery Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected. If you are experiencing poor video quality, such as overexposed video or washed out video, try the following troubleshooting steps:
* Avoid glare from the sun: Washed-out videos might be due to overexposure to sunlight. You can adjust the angle of your camera or use a Ring Wedge Kit to angle your doorbell away from a wall or window.
* Enable high dynamic range (HDR): If you would like greater detail in the brightly lit areas of photos and videos taken by your Ring device, you can use the high dynamic range (HDR) toggle in your Ring app (available on select Ring devices).
If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
Ring camera door bell.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is good to know when someone is approaching your home.
I would recommend this to a friend- Pros mentioned:Video quality
Doesn't capture all activity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video camera is helpful however there have been a few times when it did not capture activity of people at the door.
I would recommend this to a friendBrand response from Ring
Posted .Hi JyRvw..
Thank you for taking the time to share your experience with us. Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Battery Doorbell Plus capture all the correct motion events. The Ring Battery Doorbell Plus was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to person detection. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
If any additional information is needed regarding your Ring Battery Doorbell Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works great, gas never giving me a problem at all
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. She wanted to know when her daily amazon deliverys arived
I would recommend this to a friendRing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product like everything about it works great
I would recommend this to a friendRING CAMERA DOOR BELL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item was definitely worth the investment. Would recommend it
I would recommend this to a friendBest doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best door bell ever. Would recommend it to friends.
No, I would not recommend this to a friendDecent product but install it yourself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good but Security Screw was stripped by installer & despite 20+ calls to Best Buy, my son ended up buying a new Security Screw from Amazon.
I would recommend this to a friendNice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost perfect because its hit and miss to notify me someones at my door
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fulfills all the functions I need for the door of my house
I would recommend this to a friendNice security
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a perfect thing for my apartment which can keep an eye on my amazon deliveries.
I would recommend this to a friendDoorbell plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product! Was hesitant at first but love the product!
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Richard was great so knowledgeable! He did a fantastic job thank you so much!
I would recommend this to a friendRing Battery Doorbell Plus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a good doorbell. Just wish the video subscription was cheaper.
I would recommend this to a friendRing camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well! Everything is very visible and it picks up everything!!
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gggggggdbehrgehrgrhrgrhryeyeyehduehdudududururjrij
I would recommend this to a friendDependable Ring product pulls through again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ring doorbell works great - as advertised. No issues at all and appropriately priced, despite not being top of the line.
I would recommend this to a friendBrand response from Ring
Posted .Hi Joshie.
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Battery Doorbell Plus! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out to our community if any additional information is needed regarding your Ring Battery Doorbell Plus.
Thank you,
Melissa from Ring.
Ring Video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ring doorbell and feel it does a good job for the price.
I would recommend this to a friend