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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1546 reviews

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Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,546 reviews
  • Rated 5 out of 5 stars

    Ring Doorbell Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Ring doorbell Camera. The technician Mr. Jerome Lee was excellent. He was professional and courteous. The service was spectacular. I wholeheartedly recommend this technician to install these cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t be disappointed. clear pictures for viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring wireless doorbell/video

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My only issue is the microphone. I ve talked via my I Phone and was told that the quality of the voice coming through the doorbell was not very good. Of course I may be doing something wrong....?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my ring doorbell 2nd gen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new feature it has and it is better and my old ring doorbell 2nd gen you should buy one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called for help because of a glitch in setting the app up. Customer service was very friendly and knowledgeable. i was pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ring doorbell and I absolutely love it. Definitely a five star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has arrived

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know your purchase has arrived safely when the mailman shows up at my door. Is that fifthy characters?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ring doorbell because it gives a very clear view of what is going on and there is a warning ring when something is in motion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door ring

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate this product as excellent. I have some issues with my video quality but overall I am enjoying my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good my moms loves because she already has a camera in her home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The older ring worked better than the new. Regret

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It catches every car that drives by but will literally miss us coming into our home - and literallt every single time our yard has been vandalized. It says there is a setting to record a specific amount of time but automatically turns off no matter what setting is on. We tried every single combination of settings and it just turns off and on when it feels like it. I wish we had gotten anything.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi BestBuyerSince2009.

      Thank you for taking the time to share your experience with us.

      We understand how important it is for your device to pick up the motion you want it to. Being able to rely on the alerts to know when someone is on your property is an essential feature of the Ring Battery Doorbell Plus. We want to work with you to make sure we get this feature working optimally for your home's environment. We are confident we can resolve this together today.

      It sounds like your device is not picking up motion as expected. For the best results, you will want to be sure the device is mounted at about 4 feet (1.20 meters) above the ground. If it is mounted too high, it is more likely to catch vehicles driving by than people near the device. In the event that your device is mounted too high, a wedge kit can be installed to angle it downward. This will improve motion detection near the device.

      The Ring app gives you the power to control how long your Ring devices record events. By lowering or raising your video recording length, you can either record longer events to capture more detail or record shorter events to preserve battery life. Follow these steps to adjust your device's recording length:

      Open the Ring app and tap on the Menu (≡).
      Tap Devices.
      Tap on the device you wish to adjust.
      Tap Device Settings.
      Tap Video Settings.
      Tap Recording Length.
      Tap Record For.
      When the list appears, you can select a preferred recording length, such as:
      15 seconds
      20 seconds
      25 seconds
      30 seconds
      60 seconds
      90 seconds
      120 seconds

      Visit our support center or reach out to our support team for additional assistance.

      Ring Community was established to assist in providing our neighbors with the most recent news and instructional material. Four sections make up this online forum: Ring Updates, Product Boards, Tips & Tricks, and a Moderators' Corner. You can start new topics on the Product Boards with your questions or suggestions; a search function will assist you in locating subjects that other neighbors have previously posted.

      All the best,
      Nicole from Ring. Ring

  • Rated 5 out of 5 stars

    Video camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product is very good and I like the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, I don’t know it requires minimum of 50 characters for a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works perfectly even when the power fails due to storms. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs to charge every 2-3 weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great to keep track of packages but it does require to recharge it every 2-3 weeks. Over all great product for those needing a doorbell camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was good................................. ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Battery Battery Plus Smart WIFI Video Doorbel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to replace the batteries. Helps to feel safe.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi JamesM.

      Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Battery Doorbell Plus and that the features included are meeting your expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community today!

      Thank you,
      Melissa from Ring. Ring

  • Rated 4 out of 5 stars

    Ring door

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item i brought, it came fast and no problems with the packaging and works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loading dock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed so no ability to comment on durability over time so far it's good easy to install, works as hoped

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just wish it’s price was a little cheaper

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi user466104.

      Thank you for taking the time to share your feedback with us. We are pleased to read that you are finding value in your Ring Battery Doorbell Plus. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      We invite you to reach out to our community if any additional information is needed regarding your new Ring device. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.

      Thank you,
      Melissa from Ring. Ring