Customer Ratings & Reviews
- Model:
- B09WZBPX7K
- SKU:
- 6531758
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the video quality, ease of use, battery life, and wide viewing angle of the Battery Doorbell Plus. Many appreciate the straightforward installation process and the added security it provides, with positive feedback also given to the night vision capabilities. However, some users experienced issues with the motion detection sensitivity and found the instructions somewhat unclear. Overall, the positive feedback on key features outweighs the reported minor drawbacks.
This summary was generated by AI based on customer reviews.
Ring Door Bell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my doorbell and all the features it does. Great for seeing who comes to your door.
I would recommend this to a friendHold on, I'll be right there...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we are senior citizens, and rely upon our Ring Doorbell as an added protection of our safety. Also my husband is an amputee in a wheelchair, and is able to see talk to those at our door to let them know he's coming.
I would recommend this to a friend- Pros mentioned:Video quality
Easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT QUALITY EASY SET UP! just wish it was in color at night
I would recommend this to a friend Easy to set-up and use.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took little time to get everything uploaded and working. This device was purchased because had no option to hardwire the device. Just forgot the wireless chime to go with the doorbell but once I got the chime it was also a easy setup.
I would recommend this to a friend- Cons mentioned:Instructions
hard to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no clear directions, have to wait forever to speak to customer service. does tell where the charging insert is on the outside there is nothing.
I would recommend this to a friendBrand response from Ring
Posted .Hi marie.
At Ring, we want to ensure that you have the best possible experience with our products. It is essential to have peace of mind when it comes to your home security and the battery life in your Ring camera plays a big role in that. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like you are concerned with the issue that you are experiencing regarding how to charge the battery in your Ring Battery Doorbell Plus. The Ring Quick Release Battery Pack for your Ring Battery Doorbell Plus will need to be fully charged prior to installing the device. Follow these steps to charge your Ring Battery Doorbell Plus:
If placed, remove the security screws at the base of the doorbell.
Remove the faceplate by pulling the bottom edge toward you.
Press the metal tab to unlock the battery, and slide it down.
Plug the micro-USB charging cable into the battery. While charging, both lights will be lit on the battery. Allow up to 10 hours to fully charge.
Unplug the charging cable, and slide the battery into your Ring device until it locks into place.
Slide the faceplate into the slot under the camera. Then swing down the bottom of the faceplate until it clicks into place.
Your doorbell is ready for use.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
Thank you,
Melissa from Ring.
- Pros mentioned:Video quality
Door bell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves its purpose. I would recommend if you want the basic camera
I would recommend this to a friend - Pros mentioned:View
Good Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door bell was very well put together and provides a large view through the wide lense
I would recommend this to a friend - Pros mentioned:Video quality
Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the doorbell camera is good but I feel like it doesn’t really caption Everything
I would recommend this to a friend Total Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in an apartment woth a main door and patio door. The main door was covered, so I purchased this one for the patio door. The peace of mind it probides is priceless.
I would recommend this to a friendBest Product Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the "Ring-Battery Doorbell Plus " and it was the best investment for my home that I've done. It's accessible wherever I go. I get updates in real-time. This is the best product I never knew I needed.
I would recommend this to a friendWorks Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great happy with the improvements the have installed
I would recommend this to a friendRing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring is essential in every home. The app gives you notifications whenever someone is 10 feet away. The fact that you can speak to them without having to open the door is a plus
I would recommend this to a friendGo to. Best Buy and get 0ne and then you will se
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go to Best Buy and get you one and you will see for yourself. How well it works and you would let another person go to Best Buy and buy 2
I would recommend this to a friendGood find.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased after a series of issues with deliveries and missing packages. Great investment. My only complaint is that I have to remove from door mount to charge the battery.
I would recommend this to a friendGood upgrade to last model.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the old version of ring and it crapped out on me Bought this to replace it and it is definitely an upgrade. Better resolution and bigger viewing angle. Person detection is a lot better too.
I would recommend this to a friendThe Ring is great, but mounting in on stucco wall
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mounting it on stucco wall is a joke. It was recommended to drill with 1/4 in carbide/masonry bit in Ring instructional videos but this model, Ring - Battery Doorbell Plus did not come with the bit. Ran to Lowes and picked one up for 7 bucks. Drilled it into stucco like drilling into honeycomb and the plastic anchor had a lot of “play” in the hole. Not to mention there were damages on stucco around hole opening. Wish Ring would recommend a smaller bit and to gently hammer the anchor in, or come up with a better way to attach onto to stucco. I had to fill holes with silicone caulk and then inserted anchors. Let them sit for 5 hours, then installed mounting screws. As of now the unit looks like it’s staying on the wall but I wouldn’t be surprised if the anchors fall out of hole at some time in the future. The Ring device and the app are great. Mounting it on stucco is not ideal situation.
I would recommend this to a friendBrand response from Ring
Posted .Hi RingUser.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Battery Doorbell Plus right away. The features and technology provided by the Ring Battery Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you are experiencing an issue with the installation of the device. Ring Battery Doorbell Plus is Ring’s upgraded smart doorbell with super clear HD+ video and expanded head-to-toe field of view. From package deliveries and motion detection to visitors, you’ll see it all from wherever you are right in the Ring app.
We recommend that you attach your Battery Doorbell Plus to your home without drilling with this durable, weather resistant No-Drill Mount. The Ring No-Drill Mount uses a strong, non-damaging adhesive to keep your doorbell securely attached to the wall. Just adhere your compatible doorbell to your wall, then attach it to the No-Drill Mount and see, hear, and speak to visitors from anywhere. Removal is easy and damage-free, too. Simply detach your doorbell from the mount and pull down on the adhesive strips to detach the mount from your home. For the best results, mount the doorbell about 4 feet (1.20 meters) above the ground.
We invite you to reach out to our Community if any additional information is needed regarding your Battery Doorbell Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
Wish it was like the last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the first one and it worked well and then it just blew out…decided to get a better upgraded version and it works well however the install was pretty costly as this was unlike the first unit I bought. I had hoped it would remain the same but they are all different. The back of them are different and unable to interchange when getting a new one.
I would recommend this to a friendDisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed with this camera. The motion alerts are inconsistent and adjustments to motion zones and sensitivity don’t seem to do much. It will pick up cars passing by on the street but not people walking on the sidewalk between my house and car that is parked on the street. Have to change the battery ever two weeks. Video quality could be better. When it starts recording, the object is already almost out of frame. Ended up buying the spotlight pro so I can wire it into my porch light. Will keep this cam up in case the power goes out, just with reduced settings to preserve battery while the floodlight cam runs.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MiddleFinger.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Battery Doorbell Plus capture all the correct motion events. Ring Battery Doorbell Plus was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to person detection. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
If any additional information is needed regarding your Ring Battery Doorbell Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
I recommend it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best purchase I recommend to have it So easy to install
I would recommend this to a friend- Pros mentioned:Ease of use
Wireless Ring doorbel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the wireless App. Easy to navigate app, Works as expected.
I would recommend this to a friend