Customer Ratings & Reviews

Hi c2crane.

Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Battery Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.

If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

Thank you,
Amilia from Ring.

Hi Eppyegghead.

Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Battery Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

It sounds like you are concerned with the need for the Ring Home Plan subscription. At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Home Plan is mentioned on our Ring packaging, on our website, and in the welcome email you received upon setting up your device. Your Ring products provide their standard features (real-time notifications, live view, and two-way talk) without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them.

We invite you to reach out to our community if any additional information is needed regarding your concern. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Join the Ring Community today!

Thank you,
Amilia from Ring.

Hi OlgaRB.

Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

For more information on your Ring Battery Doorbell Plus, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!

Thank you,
Miyuki from Ring.

Hi Milo.

Thank you for taking the time to share your experience with us. We understand the importance of having access to your Ring account so that you can effectively monitor your home. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. We are here today to provide you with more information regarding your account access concern.

We are happy to share more information with you on how to sign back in to your Ring account.

If you were recently logged out of Ring, here is how to sign back in.

Open the Ring app, or log in to your account at Ring.com.
Tap Log In.
Enter your Ring account email and password.
Retrieve your sign-in verification code.
This code may arrive by text message or is generated in an authenticator app on a device you've enrolled.
Enter the code, and you're in.
Did you forget your password?
Follow these steps to access your account:

Open the Ring app, or log in to your account at Ring.com.
Tap Log In.
Tap Forgot your password?
Enter your Ring account email address.
If this email address is associated with your Ring account, you will receive an email notification with instructions for resetting your password.

Make sure your email is typed correctly.

Check for typos in your email address like ".con".

Try a different email address.

If it's been a while since you've signed in to Ring, you may be using an incorrect email address.

Make sure the CAPS lock is not turned on.

Passwords are case sensitive, and you may be typing in incorrect letters.

Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out to our community if any additional information is needed regarding your Ring Battery Doorbell Plus.

Thank you,
Melissa from Ring.

Hi CarolY.

Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

For more information on your Ring Battery Doorbell Plus, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!

Thank you,
Miyuki from Ring.