Customer Ratings & Reviews
- Model:
- B09WZBPX7K
- SKU:
- 6531758
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the video quality, ease of use, battery life, and wide viewing angle of the Battery Doorbell Plus. Many appreciate the straightforward installation process and the added security it provides, with positive feedback also given to the night vision capabilities. However, some users experienced issues with the motion detection sensitivity and found the instructions somewhat unclear. Overall, the positive feedback on key features outweighs the reported minor drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Ring
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:View
Nice upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from our old door bell high recommend it
I would recommend this to a friend - Pros mentioned:Video quality
Best Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera out there it records and can talk before opening the door
I would recommend this to a friend - Pros mentioned:View
Best safety tool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.capture everything lol great safety tool loving my Ring
I would recommend this to a friend - Pros mentioned:Video quality
Would recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our ring camera works very well., && very easy to set up
I would recommend this to a friend - Pros mentioned:Video quality
Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing camera very high quality and quick pick up
I would recommend this to a friend Battery doorbell plus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It drained so far. Has to charge every month. After change settings only notify when ring the bell and disable motion defect. Not recommend
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Taicman.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Battery Doorbell Plus so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
We recommend using the Ring Solar Charger or the Ring Plug-In Adapter to assist with extending the life of the battery in your Ring Battery Doorbell Plus. The Ring Solar Charger for Ring Battery Doorbell is a solar power source that can be mounted behind your Ring doorbell. The Ring Plug-in Adapter (2nd Generation) is designed to convert battery-powered video doorbells so they can run using line current.
If any additional information is needed regarding your Ring Battery Doorbell Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Miyuki from Ring.
- Pros mentioned:Overall performance
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Notifies when a package is delivered also.
I would recommend this to a friend Old Reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried upgrading to one of Ring's sleeker models without the battery- the 2 we tried were both duds and Ring's customer support was horrible. We finally went back to this bulkier version with the battery, but also have it hardwired and it works like a dream.
I would recommend this to a friendRing Doorbell Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Ring doorbell Camera. The technician Mr. Jerome Lee was excellent. He was professional and courteous. The service was spectacular. I wholeheartedly recommend this technician to install these cameras.
I would recommend this to a friend- Pros mentioned:Video quality
Best ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You won’t be disappointed. clear pictures for viewing
I would recommend this to a friend Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first ring doorbell and I absolutely love it. Definitely a five star.
I would recommend this to a friendRing wireless doorbell/video
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. My only issue is the microphone. I ve talked via my I Phone and was told that the quality of the voice coming through the doorbell was not very good. Of course I may be doing something wrong....?
I would recommend this to a friendBetter than my ring doorbell 2nd gen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new feature it has and it is better and my old ring doorbell 2nd gen you should buy one
I would recommend this to a friendGreat customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called for help because of a glitch in setting the app up. Customer service was very friendly and knowledgeable. i was pleasantly surprised.
I would recommend this to a friendIt has arrived
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Know your purchase has arrived safely when the mailman shows up at my door. Is that fifthy characters?
I would recommend this to a friendMs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good my moms loves because she already has a camera in her home
I would recommend this to a friendDoor ring
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rate this product as excellent. I have some issues with my video quality but overall I am enjoying my product.
I would recommend this to a friendThe older ring worked better than the new. Regret
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It catches every car that drives by but will literally miss us coming into our home - and literallt every single time our yard has been vandalized. It says there is a setting to record a specific amount of time but automatically turns off no matter what setting is on. We tried every single combination of settings and it just turns off and on when it feels like it. I wish we had gotten anything.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi BestBuyerSince2009.
Thank you for taking the time to share your experience with us.
We understand how important it is for your device to pick up the motion you want it to. Being able to rely on the alerts to know when someone is on your property is an essential feature of the Ring Battery Doorbell Plus. We want to work with you to make sure we get this feature working optimally for your home's environment. We are confident we can resolve this together today.
It sounds like your device is not picking up motion as expected. For the best results, you will want to be sure the device is mounted at about 4 feet (1.20 meters) above the ground. If it is mounted too high, it is more likely to catch vehicles driving by than people near the device. In the event that your device is mounted too high, a wedge kit can be installed to angle it downward. This will improve motion detection near the device.
The Ring app gives you the power to control how long your Ring devices record events. By lowering or raising your video recording length, you can either record longer events to capture more detail or record shorter events to preserve battery life. Follow these steps to adjust your device's recording length:
Open the Ring app and tap on the Menu (≡).
Tap Devices.
Tap on the device you wish to adjust.
Tap Device Settings.
Tap Video Settings.
Tap Recording Length.
Tap Record For.
When the list appears, you can select a preferred recording length, such as:
15 seconds
20 seconds
25 seconds
30 seconds
60 seconds
90 seconds
120 seconds
Visit our support center or reach out to our support team for additional assistance.
Ring Community was established to assist in providing our neighbors with the most recent news and instructional material. Four sections make up this online forum: Ring Updates, Product Boards, Tips & Tricks, and a Moderators' Corner. You can start new topics on the Product Boards with your questions or suggestions; a search function will assist you in locating subjects that other neighbors have previously posted.
All the best,
Nicole from Ring.
Ring doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ring doorbell because it gives a very clear view of what is going on and there is a warning ring when something is in motion.
I would recommend this to a friend