Customer Ratings & Reviews
- Model:
- B0B2BY4ZG7
- SKU:
- 12197867
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
to a friend
Eyes wide open cont...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The master butler...always on duty and watching everything, even the neighbors cat can't sneek up on it.
I would recommend this to a friendBest Security Out There
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love ❤️ my Ring Camera. It’s Sharp Live Action is Super
I would recommend this to a friendTrimbre
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, I recommend it very good product, I am very satisfied.
I would recommend this to a friendRing Door Bell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Ring Doorbell. It is a convenient and inexpensive method of home security!
I would recommend this to a friendGreat Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my door ring Camera is excellent. Ive had no problems with it at all. The camera view is also excellent.
I would recommend this to a friendMy Ring Camera
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been wanting one for a while but was hesitant. Friendly staff educated me with their knowledge and professionalism. Glad I bought it.
I would recommend this to a friendWorks as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, and is a great addition to my older Swann security system that will eventually get phased out. I added a doorbell transformer connection, so now the battery is a backup power source.
I would recommend this to a friendGreat features
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features love the video and audio captures all the movement in the yard
I would recommend this to a friendEasy install and great app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy install, reliable and easy to use app.
I would recommend this to a friendSwitch to ring door bell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used blink camera before and decided to switch to ring door bell and it really help our family a lot.
I would recommend this to a friendRing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits right on my door, the camera is clear you can talk to the person while they are waiting or you can leave a message if you’re not home. I recommend getting a bracket holder specifically for the Ring.
I would recommend this to a friendNice home security feature
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, great picture, consistent alerts, a bit of a hassle to install if you are replacing an older one
I would recommend this to a friendRing Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased to replace 5 year old device, easily transferred to my existing account
I would recommend this to a friendGood Enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to instal , video quality so so, image is a bit blurry or not too sharp
I would recommend this to a friendBrand response from Ring
Posted .Hi RobF.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Battery Doorbell Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Battery Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.
It sounds like the device is not performing as expected. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras.
Ring devices require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
1. The footage is crisp and clear.
If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
2. The footage is heavily pixelated.
If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
For more information on your Ring Battery Doorbell Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
Great buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed my ring doorbell. It has a good camera. I will be purchasing one for my back door.
I would recommend this to a friendExcellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy app to manage, good camera, easy installation process
I would recommend this to a friendRing camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving are ring doorbell camera 100% recommended
I would recommend this to a friendRing around my door!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this Ring! Installation was easy. Instructions for set up easy to follow. Added a Chime the next day.
I would recommend this to a friendRing pro
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product Just limited on the trial period. Ring make you purchase plan al after the trial version .
I would recommend this to a friendBrand response from Ring
Posted .Hi RalphJ.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Battery Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we hear you and are here to offer you some help.
It sounds like you are concerned with the need for the Ring Home Plan subscription. At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Home Plan is mentioned on our Ring packaging, on our website, and in the welcome email you received upon setting up your device. Your Ring products provide their standard features (real-time notifications, live view, and two-way talk) without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them.
If any additional information is needed regarding your Ring Battery Doorbell Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
I See You!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy as one, two three to set up and install! No wires or crazy directions that can be confusing!
I would recommend this to a friend