Customer Ratings & Reviews
- Model:
- B0B2BY4ZG7
- SKU:
- 6572256
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Battery Doorbell Pro's excellent video quality, ease of use, and straightforward installation. Many appreciate the long battery life and wide field of view, enhancing both security and peace of mind. The app is also praised for its user-friendliness and convenient remote access to video footage. A potential drawback mentioned is the need for a subscription to access certain features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Love this ring!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were really hesitant to get the battery powered option but are extremely happy with the quality and battery life. Due to a remodel, we weren't able to use a hardwired one as quickly as we wanted it installed so we tried this one and glad we did.
I would recommend this to a friend - Pros mentioned:Video quality
Excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy app to manage, good camera, easy installation process
I would recommend this to a friend - Pros mentioned:Video quality
Ring camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving are ring doorbell camera 100% recommended
I would recommend this to a friend - Pros mentioned:Video quality
Switch to ring door bell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used blink camera before and decided to switch to ring door bell and it really help our family a lot.
I would recommend this to a friend - Pros mentioned:Video quality
Nice home security feature
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, great picture, consistent alerts, a bit of a hassle to install if you are replacing an older one
I would recommend this to a friend - Pros mentioned:Ease of use
Good Enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to instal , video quality so so, image is a bit blurry or not too sharp
I would recommend this to a friendBrand response from Ring
Posted .Hi RobF.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Battery Doorbell Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Battery Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.
It sounds like the device is not performing as expected. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras.
Ring devices require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
1. The footage is crisp and clear.
If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
2. The footage is heavily pixelated.
If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
For more information on your Ring Battery Doorbell Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
- Pros mentioned:Video quality
Great buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed my ring doorbell. It has a good camera. I will be purchasing one for my back door.
I would recommend this to a friend - Pros mentioned:Battery life
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 stars because there are a few instances where the motion detection doesn’t pick up human movement even if the setting is set at the highest frequency. But other than that it’s been good. Battery life is not bad and I like the live view and cloud video archiving features. Installation wasn’t complicated.
I would recommend this to a friendBrand response from Ring
Posted .Hi Spoopypanda.
At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Battery Doorbell Pro! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We are happy to provide you with more information regarding your concern with missed motion events. Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out to our community if any additional information is needed regarding your Ring Battery Doorbell Pro.
Thank you,
Melissa from Ring.
- Pros mentioned:Video quality
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, and is a great addition to my older Swann security system that will eventually get phased out. I added a doorbell transformer connection, so now the battery is a backup power source.
I would recommend this to a friend - Pros mentioned:Ease of use
I See You!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy as one, two three to set up and install! No wires or crazy directions that can be confusing!
I would recommend this to a friend Ring around my door!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this Ring! Installation was easy. Instructions for set up easy to follow. Added a Chime the next day.
I would recommend this to a friend- Pros mentioned:Video quality
Ring
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits right on my door, the camera is clear you can talk to the person while they are waiting or you can leave a message if you’re not home. I recommend getting a bracket holder specifically for the Ring.
I would recommend this to a friend - Pros mentioned:Overall performance
Ring pro
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product Just limited on the trial period. Ring make you purchase plan al after the trial version .
I would recommend this to a friendBrand response from Ring
Posted .Hi RalphJ.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Battery Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we hear you and are here to offer you some help.
It sounds like you are concerned with the need for the Ring Home Plan subscription. At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Home Plan is mentioned on our Ring packaging, on our website, and in the welcome email you received upon setting up your device. Your Ring products provide their standard features (real-time notifications, live view, and two-way talk) without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them.
If any additional information is needed regarding your Ring Battery Doorbell Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best upgraded Ring doorbell camera. Night vision is clear with exceptional view. Sound quality has improved.
I would recommend this to a friend- Pros mentioned:Video quality
Great Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ring camera works perfect. Great choice and perfect for my use.
I would recommend this to a friend It’s only slightly better than to older model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but not that much better than the older model. I was expecting it to be much better for the price difference. I do like the battery charging and replacement way better than taking the whole camera off to charge it.
I would recommend this to a friendBrand response from Ring
Posted .Hi CrystalR.
Thank you for taking a moment to leave your review on the Ring Battery Doorbell Pro. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
It sounds like the Ring Battery Doorbell Pro was not what you expected. We wanted to share with you some of the key features that the device offers. The Ring Battery Doorbell Pro is Ring’s most advanced battery-powered doorbell, loaded with cutting-edge image clarity and security features. The Battery Doorbell Pro offers 3D Motion Detection, 1536p video, Two-Way Talk & Quick Replies, Low-Light Sight with Color Night Vision and Alexa Greetings.
For more information on your Ring Battery Doorbell Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
- Pros mentioned:Video quality
Ringer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear View Perfect Camera For Receiving Packages If Your Not Home
I would recommend this to a friend - Pros mentioned:Battery life
Love it!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that it is battery operated and does not need to be wired. Batteries have last 4 months without having to be recharged and we have it set to sensitive
I would recommend this to a friend - Pros mentioned:Video quality
Best camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing camera and company. Great vidio management experience
I would recommend this to a friend - Pros mentioned:Video quality
Awesome doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I expected. Birds Eye view is an awesome feature.
I would recommend this to a friend