Customer Ratings & Reviews
- Model:
- B0BZWRLRLK
- SKU:
- 6589894
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention that the product delivers flawless overall performance, high-quality video, and a user-friendly experience. Many users also appreciate the long-lasting battery life and the straightforward setup process. While the device is generally well-regarded, some customers have noted minor concerns regarding connectivity delays, the physical size of the unit, and occasional inconsistencies with certain features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Best of the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is the truth. Provide clean accurate videos and pictures. Ability to manage my properties from anywhere in the world is priceless
I would recommend this to a friend - Pros mentioned:Video quality
Good quality view
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with the camera view, it has good viewers
I would recommend this to a friend - Pros mentioned:Video quality
Unreliable in cold temps
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that the battery only lasts about 2 weeks. Takes about 5 - 10 hours to fully charge battery. It doesn't work when temps are freezing despite the fact that it advertises that it works down to -4 F. Not true. It gets 5 out of 5 stars for sound quality. When it works it's great. It is unreliable when the temps drop below 40. I have other cams in place that are reliable fortunately.
I would recommend this to a friendBrand response from Ring
Posted .Hi Monica.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Battery Doorbell Pro so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
As cold weather sets in, lithium-ion batteries like those used in Ring Doorbells and Security Cameras may experience several issues, including trouble holding a charge, running out of power faster than normal, or losing functionality. Knowing at what temperature batteries will start to be impacted can help you take the necessary steps to keep your device working. When the temperature drops to:
36°F (3°C): The battery may not hold a charge as effectively, resulting in having to charge the unit more frequently.
32°F (0°C): The battery may not charge at all. Even hardwired configurations may not charge the battery.
-5°F (-20.5°C): The battery may stop working completely until temperatures warm up.
When it gets cold and your device's battery runs out, bring your entire device inside and charge the battery with a USB cord. This will allow your device to warm up while the battery charges.
If any additional information is needed regarding your Ring Battery Doorbell Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Miyuki from Ring.
- Pros mentioned:Video quality
Ring doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend the ring doorbell the video/audio is perfect! I feel better knowing I have a camera protecting my house!
I would recommend this to a friend - Pros mentioned:Ease of use
Ring Battery Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. We were surprised at how easy it was to install and start using, and are planning to add more cameras .
I would recommend this to a friend - Pros mentioned:Overall performance
Doorbell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good ever since I got it no one has dingdong ditched
I would recommend this to a friendBrand response from Ring
Posted .Hi Christian.
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Battery Doorbell! At Ring, every device and service we make is designed to help give Neighbors peace of mind inside, protection outside, and a connection to what’s happening in the neighborhood.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best,
Miyuki from Ring.
- Pros mentioned:Video quality
Stranger deterred
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and accurate. Already deterred a stranger. K
I would recommend this to a friend - Pros mentioned:Video quality
The Ring Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints the camera is very clear day and night there are so many different features, im still learning them.
I would recommend this to a friend - Pros mentioned:Video quality
I caught a thief and best camera ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to catch a package thief twice and I love that I can view my home from a far.
I would recommend this to a friend Amazing year so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera protector of my whole family and friends what’s welcome to my home also quick to remind me of what package comes n who bring it I get a chance to talk to people quick basic face to face n I’m grateful of the ring bc it helps me when I’m not home n when I’m home
I would recommend this to a friendDoorbell camp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This comes in great hand to use your front door to see who's there, knocking at your door before you answer. It's a great opportunity to have this in front of my door.
I would recommend this to a friendRing Doorbell Cyber Monday deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy all of the RING products are to set up. Got a great deal. Cyber Monday. Super easy process. Did hold for pick up and took all of five minutes. Thanks, BB.
I would recommend this to a friend- Pros mentioned:Overall performance
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ring Camera is Awesome,feel so much safer now and don’t have to open my front door to see who arrived.
I would recommend this to a friend Love my ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how the screen looks on my phone. It shows so much more than the original ring i had. But i hate the fact that i have to take the whole camera off to charge so i wont have it working while its charging and there is no way around it. And the solar panel i have never charges it.
I would recommend this to a friendBrand response from Ring
Posted .Hi Rachel.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. Together, we’ll make neighborhoods safer!
We understand the importance of having a solid charge on your Ring Battery Doorbell so that you are able to have a longer time between charge cycles. We recommend using the Ring Solar Charger to assist with extending the life of the battery in your Ring Battery Doorbell. The Ring Solar Charger for the Ring Battery Doorbell is a solar power source that can be mounted behind your Ring device. With just a few hours of direct sunlight per day, it can keep your Ring Battery Doorbell fully charged in most cases.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Ring Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 I LOVE my ring camera. It was such an easy purchase. The setup was very simple and the brown design goes perfect with my door frame. I would definitely recommend everyone to get one!!
I would recommend this to a friend- Pros mentioned:Overall performance
Ring Doorbell is Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this so much I will be buying another ring doorbell for our side door!!
I would recommend this to a friend The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell muito eficiente, ótimo qualidade de imagem, compacto
I would recommend this to a friendPrivate eye with an eye
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Asks like a security guard constantly alerts any movement in my home I get alerts whether the cat moves or the door opens inside
I would recommend this to a friendRing doorbell, head to toe view
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new video doorbell to head to tell view is really nice. Would recommend this as a better option to the old one.
I would recommend this to a friendYou cannot remove the battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I love my ring video doorbell, it has one huge drawback. The battery cannot be removed. This is a pretty big deal because you have to remove the entire doorbell and in the back plug in the USB charger. That means you are without the doorbell for about 6 to 10 hours depending on how low the battery is. This seems to be something that is pretty evasive when asking for information to tell you how easy it is to charge the battery by just removing the entire doorbell. Previous versions and also my ring stick up cams. I always have battery on standby so I can swap it out when the battery goes low. This is a huge drawback, especially if it goes low while you happen to be traveling.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Anonamouse.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best,
Miyuki from Ring.