Customer Ratings & Reviews
- Model:
- 8AC1PZ-0EN0
- SKU:
- 12481231
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the product's ease of use, excellent sound quality, and the helpful night light feature. Many also appreciate its ability to extend WiFi range and provide strong signal strength. While generally well-received, a small number of customers find the product to be a pricey add-on.
This summary was generated by AI based on customer reviews.
Couldn't get live view to work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace the earlier version of the Chime Pro. The older model worked fine but was 2.4 GHz only. Then one day it just died. I decided to replace it since the wifi signal at the Ring Pro doorbell was only marginal. The new unit arrived and I set it up the same day. I first tried 5 GHz for its faster network speed but the RSSI was too low. This seemed odd since the AP was only about 15' feet away. I have no other problems with other devices connecting throughout the house, only this one. So I decided to just go with 2.4 GHz. Connected fine, good RSSI, but no live view. It would record the live view video but wouldn't play in the iphone app or the PC app. Did I mention the AP is only about 15' from the Chime and the Ring Pro is about 6' from the Chime?! I reset everything including the AP multiple times. I finally gave up and hooked up a spare AP closer to the Ring Pro doorbell bypassing the Chime and connecting directly to the home wifi. I can get live view to work now. The Chime Pro was supposed to improve the doorbell cam performance but actually made it worse. Something wrong here.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello HomeDepotCustomer, We understand how important it is to experience a reliable connection to your home security devices. The Ring Chime Pro is intended to help better your connection to Ring doorbells and cameras. With proper placement and the Chime Pro Network, you should notice a significant difference. Our team is here to ensure that is the case. Placement of your Chime Pro is key. For the initial setup of the Chime Pro, place it within a 20 feet radius of your router to ensure a successful setup. Once the unit is set up, move your Chime Pro halfway between the router and the Ring device. If your Chime Pro has trouble re-connecting, then it might be due to interference. Some things that can cause interference include (but are not limited to): * Materials such as stucco, brick, or concrete. * House appliances such as microwaves. * Electronic devices such as televisions, game systems, or wifi enabled devices. To ensure best performance, please test a few different locations. You’ll find that one area provides the best performance. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring
Ring Chime Product is the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my Chime it alerts me when something is going on near my home. It also alows me to hear my door bell.
I would recommend this to a friendGreat Doorbell Chime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring Chime Pro looks great and I love how customizable it is. I have our set to bark like a dog when the doorbell senses motions.
I would recommend this to a friendGreat Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use it for our bedroom so we can hear the ring doorbell. Its a great addition to the ring system! I highly recommend.
I would recommend this to a friendA Must have
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what you need when pairing with your doorbell
I would recommend this to a friendGreat product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product really brings the rest of my ring system together
I would recommend this to a friendRing chime Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Help and a Super Great price solve my problem right away and thank for the sell person that help he do exactly my problem and sold me what I needed.
I would recommend this to a friendGood Upgrade
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced an older version that failed after many years of use. Reliable notifications and keeps connection to wifi. Really like the new sleeker design.
I would recommend this to a friendChime Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought a Ring Spotlight camera for outside my garage, it kept telling me poor connection error message. So I bought the chime to boost my connection and voila! Problem solved!
I would recommend this to a friendWorks great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was exactly what we needed. It was able to boost our low Ring signal. Now the devices that were having trouble connecting are working seamlessly.
I would recommend this to a friendRing Wifi Extender Works Wondera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully to extend the wifi signal to our Ring Video Doorbell! Highly recommend for a better signal.
I would recommend this to a friendA MUST have to go along with the Ring Doorbell2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Ring Doorbell 2 got a little sketchy with the wifi signal. Once I added this, there was never an interruption on my doorbell. I highly recommend purchasing this when you get your doorbell.
I would recommend this to a friendHappy Customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One happy customer here with this purchase of Ring Chime Pro! A necessary addition to my Ring house security and protection.
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light is bright. Works well with my ring doorbell call
I would recommend this to a friendIt really worked!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It improved my ring connection for sure! I will definitely recommend this product.
I would recommend this to a friend- Pros mentioned:Night light
Not a real extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a real Wi-Fi range extender, will only extend Wi-Fi for ring products. The video doorbell pro 2 won’t connect to the chime pro either. Night light is cool
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Rodney,
Thank you for leaving a review. Here at Ring, we understand how critical it is for your Ring Chime Pro to work as intended. It's a key component to ensure all connected Ring devices have a strong signal, along with providing an internal audio effect through your home. We are here to lend some assistance.
Based on your review, it seems that you are having trouble with your Ring Chime Pro extending your wifi signal. When this happens, we recommend moving your Chime Pro. The ideal placement for your Chime Pro is about halfway between your wifi router and the device it’s connected to.
Wifi extenders work best with devices that won’t be moved, and ideally, the maximum distance between the router and the device should be under 30 feet. If the distance is greater than 30 feet, you might need a different solution to a weak wifi signal, like a mesh network instead of a wifi extender. A wifi router creates a single access point that broadcasts a signal. The further the signal has to go, the weaker the signal gets.
For more information on troubleshooting your Ring Chime Pro, please see our help center
article: https://support.ring.com/hc/en-us/articles/360052520292-Using-Chime-Pro-Placement-Test-to-optimize-your-wifi
For any additional questions or concerns regarding your Ring Chime Pro, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon.
Thank you, Jamila with Ring.
Lou
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to Install and set up service at Best Buy Alamo Ranch was easy efficient and thorough
I would recommend this to a friendRING CHIME
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already gave this item a rating,I had to buy a second Chime for a veteran who was an Artillery Sgt. Good product to combine with the Ring doorbell.
I would recommend this to a friendDoorbell ring chime
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new and improved ring chime. Can finally hear the door bell ringing
I would recommend this to a friendRing Chime Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving my Ring chime pro also it's not to loud in the house and alerts me when someone is outside.
I would recommend this to a friend