Customer Ratings & Reviews

Hi user347024.

We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Chime! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.

Hi wayne.

Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the setup of the Ring Chime was easy and straight-forward.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.

Hi Watching.

Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Chime online and working properly so you can keep your home secure. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.

With Ring Chime, simply plug it in to a power outlet, set it up in the Ring app, and you'll be able to hear alerts from your Ring devices at home. Chime offline issues are often related to wifi connection. For the Chime, placing the device within a good range of the router and without obstacles in between will ensure optimal performance.

To learn more about your device's signal strength, follow these steps:
Open the Ring app.
Tap the menu (☰).
Tap Devices.
Select the Ring device you would like to test.
Tap on the Device Health tile.
Scroll to Signal Strength under the Network section.
The green, amber, and red colors are indicators of your device connection. Green is good; red is poor.

If your wifi signal strength is good, we recommend pressing and holding the reset button on the side of the Ring Chime for 15 seconds. Follow the steps in the Ring app to reconnect the device to wifi.

If any additional information is needed regarding your Ring Chime, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

Thank you,
Miyuki from Ring.

Hi

Thank you for taking the time to leave your feedback on the Ring Chime. We understand how critical it is for your Ring Chime to notify you of activity around your property. Being able to rely on the alerts is an essential feature of the Ring Chime. We can definitely assist you with this today, and we are confident we can find the correct settings for your home’s environment.

It sounds like the device is not performing as expected. Ring Chime can play audio alerts when motion is detected on your Ring device or when someone presses your Ring doorbell. Ring Chime was designed with the ability to customize the type of sound you hear when an event takes place.

Your Ring Chime can play different sounds for motion and ring events. We recommend following these steps to choose the best sound for Chime alerts for your environment:
Open the Ring app.
Tap the top menu (☰) and then Devices.
Select your Chime device.
Tap Audio Settings, then Chime Tones.
You'll see two tabs at the top of the screen: rings and motions.
Tap Rings and select your favorite sound. Chime will play when someone presses your doorbell. You'll hear an audio sample when chosen. You can also adjust the volume with the slider.
Tap Motions and select your favorite sound. Chime will play when motion is detected on your Ring doorbells and cameras. You can also adjust the volume with the slider.

You can also get announcements for motion and ring alerts from Alexa by integrating your compatible Ring devices with select Echo devices.

We invite you to reach out to our community if any additional information is needed regarding your Ring Chime. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

Thank you,
Miyuki from Ring.

Hi Doug.

We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Chime! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.