Customer Ratings & Reviews

Hi

Thank you for taking the time to leave your feedback on the Ring Chime. We understand how critical it is for your Ring Chime to notify you of activity around your property. Being able to rely on the alerts is an essential feature of the Ring Chime. We can definitely assist you with this today, and we are confident we can find the correct settings for your home’s environment.

It sounds like the device is not performing as expected. Ring Chime can play audio alerts when motion is detected on your Ring device or when someone presses your Ring doorbell. Ring Chime was designed with the ability to customize the type of sound you hear when an event takes place.

Your Ring Chime can play different sounds for motion and ring events. We recommend following these steps to choose the best sound for Chime alerts for your environment:
Open the Ring app.
Tap the top menu (☰) and then Devices.
Select your Chime device.
Tap Audio Settings, then Chime Tones.
You'll see two tabs at the top of the screen: rings and motions.
Tap Rings and select your favorite sound. Chime will play when someone presses your doorbell. You'll hear an audio sample when chosen. You can also adjust the volume with the slider.
Tap Motions and select your favorite sound. Chime will play when motion is detected on your Ring doorbells and cameras. You can also adjust the volume with the slider.

You can also get announcements for motion and ring alerts from Alexa by integrating your compatible Ring devices with select Echo devices.

We invite you to reach out to our community if any additional information is needed regarding your Ring Chime. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

Thank you,
Miyuki from Ring.

Hi Doug.

We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Chime! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.

Hi Raymond.

At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Chime! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.

Hi CaroleA.

Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Chime right away. The features and technology provided by the Ring Chime are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we are here to provide you with solutions today.

The Ring Chime is an updated version of the classic Ring Chime. Simply plug it in to a power outlet, set it up in the Ring app, and you'll be able to hear alerts from your Ring devices at home. We have included the steps here to set up your Ring Chime in the Ring app for your reference:

You can scan the QR code on your Ring device or the product packaging via the Ring app.

Tap the menu (≡) on the left side of your dashboard in the Ring app.

Tap "Set up a Device" and select "Chimes."

Tap "I’m Ready to Scan."

Point your smartphone’s camera at the QR code on your Ring device or product packaging.

Center the code in the phone camera’s view at the bottom half of the screen.

When the code is recognized, a green square will appear and a pop-up with your device image will appear.

If you experience issues scanning the QR code, please follow these steps:

Move your camera closer or further from the QR code to help it focus.

Once your camera finds focus, hold it steady for a few seconds.

If your camera won’t focus, clean your camera lens, move to a well-lit area, and try again.

If you continue to experience issues, please follow these additional steps:

Tap "Other Options" below the scanner.

Select "Can’t Scan the QR code.".

Confirm by selecting "Enter Code Manually" (this corresponds to the PIN code digits underneath the QR code).

Find your device on the list.

Enter your five-digit PIN, which can be found below the QR code.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

All the best,
Miyuki from Ring.