Customer Ratings & Reviews
- Model:
- 8SN1S9-WEN0
- SKU:
- 6375685
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Indoor 1080p Security Camera (1st Gen)'s camera quality and ease of use. Many appreciate its small size, overall performance, and reasonable price. While the motion detection, setup, night vision, and security features are well-received, some customers have expressed concerns about the battery life and cord length.
This summary was generated by AI based on customer reviews.
Good home camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like this camera, not delayed like the arlo!!!!
I would recommend this to a friendGood price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal on black friday though still seems pricey for unsecure old simple tech
I would recommend this to a friendSleek look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Resolution is ok .Not as good as my other ring products.
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this new color Blends in a lot better than white camera
I would recommend this to a friend- Pros mentioned:Camera quality
Did work but not now.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When initially bought the camera it worked fine and was an easy setup. Now the camera is not working and will most likely have to replace. Unhappy with this but other camera is working great but this one only lasted two months.
I would recommend this to a friendBrand response from Ring
Posted .Hello ogilly0753,
We appreciate you for bringing your Ring Indoor camera experience to our attention. The Indoor Cam is a smaller next-generation security camera specifically designed to be used indoors to bolster the security around your home. This device also features 1080p full HD resolution, two-way audio, HD video recording, and a wide viewing angle. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
After reading your review it seems that your Indoor Camera is having trouble staying connected to your home wifi. When this occurs, we recommend rebooting your wifi modem and router. Since your router and modem are usually the hardest working devices in your house, for optimal performance you should reboot them about once a month. To reboot routers or modems, follow the instructions below:
Unplug your router or modem from its power supply (don’t just turn it off).
If your router and modem are separate, unplug both of them.
Wait at least 30 seconds, then plug them back in.
Wait for your internet to be restored.
Here is a helpful article which walks you though additional steps to take if the issue still persists for you after your modem/router reboot: https://support.ring.com/hc/en-us/articles/360023559372-Fixing-Your-Devices-Falling-Offline-Repeatedly-by-Adjusting-Your-Router.
Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/.
Thank you, Jamila with Ring.
Indoor camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent worked hard to get the camera up and running
I would recommend this to a friendring indoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works fine but the mounting is weird. how to mount it is weird
I would recommend this to a friendGood little camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no problems with it so far it is a little slow hence the 4 stars.
I would recommend this to a friendSolid value, works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is that the internal wifi adapter isn't very robust.
I would recommend this to a friendGreat camera for a small areas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small camera that can be placed anywhere within reach of an outlet.
I would recommend this to a friendIt’s OK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is OK but paying for a subscription service is ridiculous in the first place and this goes off when the cat walks on the floor I have the zone set but the cat still sets it off What I recommended yeah but to hear this go off in the middle of the night because of my couch no
I would recommend this to a friendBrand response from Ring
Posted .Hello Momof2,
Thank you so much for showing interest in our products and desiring to have more information regarding the optional Ring Protect Plan subscription. We want to ensure that we can answer any questions you may have concerning how the Ring Protect Plans work and how to save/share your videos, when necessary.
Ring gives customers a complimentary 30-day trial with each new Ring device. After the 30-days, you can choose if you would like to purchase a Ring Protect Plan or not. A Ring Protect Plan is not necessary to view real time notifications on your Ring cameras. Without the Ring Protect Plan, you can still use the live view and two-way audio feature, you are still able to see who is at your door and answer motion notifications. In order to see past recorded videos from your ring device, you will need the optional Ring Protect Plan, which starts at $3/month per device or $30/year per device. Please see the following link for more information regarding the Ring Protect Plan and the benefits it offers: https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Protect Plan question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring.
Thank you,
Jamila with Ring
Was great for six months...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this camera for the first six months but when we moved to a new home, we placed it in a window that stares down the entrance of our home. At night, it just reflects on the glass window and shows itself on the recording. It worked fine before, not sure why it isn't working now.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello NaplesBroker,
Thank you for leaving a review. We definitely understand the seriousness of your safety and security and assure you that it is of the utmost importance to us to fully resolve your concerns. Please know that we take your peace of mind and sense of security very seriously and we are here to get this taken care of for you.
Based on your review, it seems like you are unable to use your Ring Indoor Camera behind a window. Windows generally block heat sources, which means when the Ring device uses PIR (Passive Infrared) to detect motion, the Ring device will not be able to detect the motion through a window. There are a couple of scenarios when this can happen:
During the day, your powered Ring device uses Advanced Motion Detection, which is when the camera looks for changes physically in the environment. The Ring device should be able to see through a window during the day.
At night, your powered Ring device still uses Advanced Motion Detection but also uses Passive Infrared (PIR) to verify the motion. Since windows block heat sources, your Ring device will not be able to accurately view or record through a window at night. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360022650691-Motion-Detection-in-Ring-Battery-Devices.
If you still have concerns regarding this, we would love to hear from you directly on our Ring Community forum. This is a platform intended for Ring users, just like yourself, to create open discussions regarding their Ring experiences, provide suggestions or feedback, and more: https://community.ring.com/.
Thank you, Jamila with Ring.
Ring
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell camera has come in handy for many reasons.
I would recommend this to a friendstable as it is!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.shows every movement to catch on! except for the hacked news lately.
I would recommend this to a friendNice little camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue, is having a delay of about 1/2 of second
I would recommend this to a friendSeem ok so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it seems to be working okay originally I had the Logitech version of security cameras it was very simple and easy to use this one seems to have a hard time loading the live camera and sometimes everything just turns into a pixelated mess
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Dalister,
We know how important it is to be able to see and speak to the person that is near you Ring Indoor Cam. The Indoor Cam is intended to provide you access to the camera for your peace of mind. Here at Ring, we take your security and peace of mind seriously. Please know that we are here to ensure that we can find a resolution together.
We understand the importance of being connected to live events in the moment. If you have recently received a notification on your mobile device or if you have gotten a blurry screen along with a message that the Ring App is having trouble connecting to the Ring device, this can be attributed to wifi connection. The three most common causes of this problem are the following:
* A poor connection between your mobile device and the internet
* Slow internet upload and download speeds
* A poor connection between your Ring device and your router.
If your signal is poor or very poor, this can be caused by the distance between the router and your Ring product, the layout of your home, or the materials in your walls. Our Ring Chime Pro may be a good fit for you and your network environment. We would love to improve this for you once and for all. Please reach out to us directly at https://community.ring.com/, so we can ensure your Indoor Cam is working up to your expectations.
Thank you,
Antonio from Ring
Doesnt work with 5g
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return item. Would not connect to 5g internet
No, I would not recommend this to a friendGreat for smaller spaces!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ring & the wide angle makes having a small space safe!
I would recommend this to a friendNone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product will probably add to the system again
I would recommend this to a friendIt works, but…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works, just wish it had a heavier base. Very cheap and light weight. The thin cord is a hassle. When you try and change the angle, the stiff cord pulls it around. Wont stay. Will have to use putty.
I would recommend this to a friendBrand response from Ring
Posted .Hi PLund. I'm glad to hear your Indoor Cam is working well for you, but I understand wanting to find an easy and secure method of installation.You can try securing the cord using zip ties or hooks, depending on where you have it installed. For help from other neighbors, check out the Ring Community at https://community.ring.com/ to see what worked for them. Best wishes, Ashley from Ring.