Customer Ratings & Reviews
- Model:
- 8SN1S9-WEN0
- SKU:
- 6375685
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Indoor 1080p Security Camera (1st Gen)'s camera quality and ease of use. Many appreciate its small size, overall performance, and reasonable price. While the motion detection, setup, night vision, and security features are well-received, some customers have expressed concerns about the battery life and cord length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Ok camera, but costly subscription.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ring camera has ok image quality and speed for connecting. However without the paid subscription, it's nothing more then a motion sensor.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello George,
At Ring, we believe it is imperative that our customers receive all pertinent information regarding additional benefits they have the option to subscribe to, such as the Ring Protect Plan. Having this information allows someone to make the best purchasing decision for their needs. Rest assured, we are here to provide you the information needed to make an informed purchase decision for this optional subscription service.
We provide information to our customers about the optional Ring Protect Plan on our Ring website, here: https://ring.com/protect-plans. Your Ring app will also notify you during the free 30-day trial of our cloud plan, as well as in an email after a successful setup of a Ring device. With the optional Ring Protect Plans, you have the ability to review, save, and share your video recordings for as little as $3.99 a month. Your Ring videos are stored in the cloud for up to 180 days (in the US). Without a plan, you will still receive real-time motion and ring alerts, as well as have access to the Ring live view feature.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. If you have any further questions or feedback about your Ring Doorbell Wired, please contact us at https://community.ring.com/.
Thank you,
Alexis with Ring
Great camera for house
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great way to have added security in the home
I would recommend this to a friendGood
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thi item every , I like it , I will recommend to my friends
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great service, great price, will buy again
I would recommend this to a friendIndoor camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reflects off windows pretty bad. Is great other wise.
I would recommend this to a friendOk camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok indoor camera, not very good Through the window
I would recommend this to a friendgreat camera deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly satisfied with product.!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Camera quality
Not the best for pet owners.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dog triggers this constantly. Its great to get an update of the dog but it doesn't work for me. I may try an outdoor to see if that works better. Video quality is good however.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Jason,
Our top priority at Ring is to ensure that our customers have the best possible experience with our products. We really appreciate your feedback. Our team is always striving to improve our products and their performance.
Customizable motion zones are featured in all of Ring's AC-powered products, which allow for a fuller feature set and greater degree of customization. This system’s customization options let you draw up to three areas in the camera’s view to detect motion in. These "motion zones" allow you to define a specific area that you want your Ring to cover, while ignoring everything outside that area. By drawing your motion zones to exclude high-frequency areas such as public paths and roads, you can reduce the number of "false positive" motion notifications (such as cars driving by) and greatly increase the effectiveness of your Ring device.
Please reach out to us directly via our community forum at https://community.ring.com/ so we can find a solution to best resolve this and ensure the device is functioning as it was intended.
Thank you,
Antonio from Ring
- Pros mentioned:Camera quality
You have to pay to record
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera and the Ring service is very good. The problem is that after the free period (30 days or so) your cameras will stop recording unless you pay the $30 per year for each camera, or $100 per year for an unlimited number of cameras. Had I known this, I would not have bought their products. I have another camera that does not charge me for recording, it is a Tend camera. I don’t like the Ring model, because it’s my camera and I want to record to my phone. Anyway, just my opinion.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Rigo,
Thank you so much for showing interest in our products and desiring to have more information regarding the optional Ring Protect Plan subscription. We want to ensure that we can answer any questions you may have concerning how the Ring Protect Plans work and how to save/share your videos, when necessary.
Ring gives customers a complimentary 30-day trial with each new Ring device. After the 30-days, you can choose if you would like to purchase a Ring Protect Plan or not. A Ring Protect Plan is not necessary to view real time notifications on your Ring cameras. Without the Ring Protect Plan, you can still use the live view and two-way audio feature, you are still able to see who is at your door and answer motion notifications. In order to see past recorded videos from your ring device, you will need the optional Ring Protect Plan, which starts at $3/month per device or $30/year per device. Please see the following link for more information regarding the Ring Protect Plan and the benefits it offers: https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Protect Plan question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring.
Thank you,
Jamila with Ring
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ring products. They are very user friendly.
I would recommend this to a friendRing Inside
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is only good if you are trying to set up security cameras inside your home and near an outlet. We tried to use it facing outside but the window makes it hard to use for night time. If you only want it for inside it is a good product.
I would recommend this to a friendBrand response from Ring
Posted .Hello Beastmaster,
Our top priority at Ring is to ensure that our customers have the best possible experience with our products. We really appreciate your feedback. Our team is always striving to improve our products and their performance.
Windows generally block heat sources, which means when the Ring device uses PIR (Passive Infrared) to detect motion, the Ring device will not be able to detect the motion through a window.
For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us/articles/360022461232-Motion-Detection-in-Powered-Ring-Devices, for tips & tricks, videos and help articles for all our Ring products.
Thank you,
Antonio from Ring
Good camt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Play back a little slow. Picture quality is all right.
No, I would not recommend this to a friendhorrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just receive this and set up yesterday, came to work today and logged on to view my mom and all the app is doing is circling and saying activating device, went to support and they told my I could purchase a chime that would make the signal stronger, well that is another $49.00, So mad !! mom has dementia and being unable to see her results in me leaving work, I need a reliable device and this is not one !
No, I would not recommend this to a friendIts ok at best.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good, but I have another, non Ring camera for the same price that actually moves. The range of this thing is decent at best. If you have an existing Ring infrastructure, its worth it. Otherwise, I'd go with something else.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Ryan,
Our top priority at Ring is to ensure that our customers have the best possible experience with our products and services. We truly value your feedback, because it helps us improve not only the product from a consumer standpoint but also our standards of service.
Ring Indoor Cam is a smaller next-generation security camera specifically designed to be used indoors to bolster the security around your home. The Ring Indoor Cam features 1080p full HD resolution, two-way audio, HD video recording, and a wide viewing angle. It's lightweight, compact, and has flexible mounting options.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products.
Thank you,
Antonio from Ring
It’s alright
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well at first now cuts in and out just like rest of my Ring cameras the voice going out and in are breaking up. I haven’t used any other types to compare but I’m guessing life of one is about a year because that’s all they seem to last for me.
I would recommend this to a friendBrand response from Ring
Posted .Hello Gypsy,
Thank you for taking the time to leave a review. We understand how important the audio feature is on your Ring Indoor Camera. This ensures that you are able to speak to the person who is at your door, in real time. The Ring Indoor Camera is intended to provide you with peace of mind about your home security. Rest assured, we are here to provide you with some solutions to resolve the audio concerns you expressed.
After reading your review, it seems that you are having trouble with the audio on your Ring Indoor Camera. If you are having audio trouble with your Ring Indoor Camera, we recommend checking your mobile device to make sure that the external volume control is turned up to an adequate level to hear the person. Please see our help center article for more tips: https://support.ring.com/hc/en-us/articles/360050175212-Audio-and-Sound-Issues-Troubleshooting-Guide.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/if any additional information is needed regarding your Ring Indoor Camera concern.
Thank you, Jamila with Ring
Good surveillance
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like to have these cameras to see my home from any where, but some times the only video that is recorded is completely dark, and some times doesn't activate when there is animals around my home and/or the image gets cut off in between movement
I would recommend this to a friendBrand response from Ring
Posted .Hello Solo,
We appreciate you bringing your Ring Indoor camera experience to our attention. The Indoor Cam is a smaller next-generation security camera specifically designed to be used indoors to bolster the security around your home. This device also features 1080p full HD resolution, two-way audio, HD video recording, and a wide viewing angle. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
Based on your review, it seems that you are not fully satisfied with your Ring Indoor Camera. The Ring Indoor Camera uses infrared motion capturing to detect motion within its field of view. You can use the Ring app to determine the Ring Indoor Camera motion detection range and the specific zones where motion will trigger a smart alert. These settings help ensure that the Ring Indoor Camera will capture the events you want to see and ignore the ones you don’t. Here is a helpful article with more information on how to resolve motion concerns with your device: https://support.ring.com/hc/en-us/articles/360022462472-Utilizing-Motion-Detection-with-your-Ring-Battery-Devices.
Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their experiences with Ring directly. We invite you to reach out at https://community.ring.com/if any additional information is needed regarding your Ring Indoor Camera device and its performance.
Thank you,
Jamila with Ring
Best camera for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, just kinda wished the audio was louder
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Got it on sale for 59.99. I gave it 3 stars because when u buy items from Best Buy they only give u 10 days to return it. That’s a no for me so I will not purchase any thing else from them due to this.
I would recommend this to a friendBrand response from Ring
Posted .Hello Danielle,
Thank you for taking a moment to leave your rating. It's great knowing that you are enjoying your Ring Indoor Camera. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if you have any additional questions or feedback regarding your new Indoor Cam.
Thank you,
Alexis with Ring
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t care for this camera. Too hard to figure out the setup. If you want to see the videos after the introductory period you have to pay for it. Nope.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Jojo, I understand it can be difficult to find home security that fits in with your lifestyle. The Ring Indoor Cam is designed to be quick and easy to set up in the Ring app so you can easily monitor your home. You can see an overview of the in-app setup process for the Indoor Cam here https://support.ring.com/hc/en-us/articles/360032832771-Setting-Up-Your-Ring-Indoor-Cam-in-Your-Ring-App. An active Ring Protect plan is required to have access to video recording. To learn more about Ring Protect plans, review this Help Center article https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans. For further support, feel free to browse the Ring Community at https://community.ring.com/ to interact with other neighbors and ask them questions. All the best, Ashley from Ring.
Security
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great but the little speakers sounds are not very good getting sound from the speaker to your phone works great but talking to your phone could a speaker really wasn't worth the money
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Great,
Thank you for taking the time to leave a review. We understand how important the audio feature is on your Ring Indoor Camera. This ensures that you are able to speak to the person who is at your door, in real time. The Ring Indoor Camera is intended to provide you with peace of mind about your home security. Rest assured, we are here to provide you with some solutions to resolve the audio concerns you expressed.
After reading your review, it seems that you are having trouble with the audio on your Ring Indoor Camera. If you are having audio trouble with your Ring Indoor Camera, we recommend checking your mobile device to make sure that the external volume control is turned up to an adequate level to hear the person. Please see our help center article for more tips: https://support.ring.com/hc/en-us/articles/360050175212-Audio-and-Sound-Issues-Troubleshooting-Guide.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/if any additional information is needed regarding your Ring Indoor Camera concern.
Thank you, Jamila with Ring