Customer Ratings & Reviews
- Model:
- 8SN1S9-WEN0
- SKU:
- 6375685
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Indoor 1080p Security Camera (1st Gen) for its impressive camera quality and ease of use. Many appreciate its compact size, overall performance, and reasonable price. While users find the camera beneficial for security purposes, some have expressed concerns regarding the battery life and cord length.
This summary was generated by AI based on customer reviews.
Solid Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can be a bit laggy without good WiFi but works well otherwise.
I would recommend this to a friendGood quality of image
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is working great, I can see live my house inside and outside
I would recommend this to a friendNot suitable for baby monitoring
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is ok but the app times out of live view every 10 minutes which is annoying and not suitable for baby monitoring.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello GymTrader,
Thank you for taking a moment to leave your review on the Ring Indoor Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Jamila with Ring
Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 4 of these cameras and I have tried to setup 2 of theses cameras and neither will not come on. My internet is on and so is the Chimes and they will not come on for me to connect to either. I will try to setup these cameras at another of my location and if they don't come on I will return them back to the store for a refund. I have other Ring cameras and they are working fine.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello MaryO,
Thank you for taking a moment to leave your review of the Ring Indoor Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. We are still here to assist you, if needed.
There are several possibilities that could be causing your device to not come on. Check the following items:
Try another outlet. The one you’re using may be faulty or associated with a light switch.
Make sure the Micro-USB cord is securely attached to the port.
Press the reboot button.
Use the reboot feature from the Ring App if you are not located near the camera.
Here is a helpful support article with more troubleshooting steps to take: https://support.ring.com/hc/en-us/articles/360033911431-Indoor-Cam-Troubleshooting.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Alexis with Ring
Unusable without subscribing to their “RingPro”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It will record video but will tell you you can’t see it once your trial runs out. Absolutely useless, unless you’re willing to pay for a monthly subscription service on top of the ridiculous price.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Chloe,
Thank you so much for showing interest in our products and desiring to have more information regarding the optional Ring Protect Plan subscription. We want to ensure that we can answer any questions you may have concerning how the Ring Protect Plans work and how to save/share your videos, when necessary.
Ring gives customers a complimentary 30-day trial with each new Ring device. After the 30-days, you can choose if you would like to purchase a Ring Protect Plan or not. A Ring Protect Plan is not necessary to view real time notifications on your Ring cameras. Without the Ring Protect Plan, you can still use the live view and two-way audio feature, you are still able to see who is at your door and answer motion notifications. In order to see past recorded videos from your ring device, you will need the optional Ring Protect Plan, which starts at $3/month per device or $30/year per device. Please see the following link for more information regarding the Ring Protect Plan and the benefits it offers: https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Protect Plan question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring.
Thank you,
Jamila with Ring
Bad camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't show good at all in the dark. I can hardly make out what im looking at.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi user623615. Being able to see who is at your Indoor Cam is an important concern. Your Indoor Cam comes equipped with night vision that should help illuminate the Live View at night. If you find that the night vision doesn't appear to be coming on, there are some troubleshooting steps you can find here: https://support.ring.com/hc/en-us/articles/360038559351-Understanding-Color-Night-Vision-and-Troubleshooting-Night-Vision. If that doesn't help, try asking the Ring Community at https://community.ring.com/. The Ring Community is our peer-to-peer forum where neighbors can interact with one another and ask each other questions. All the best, Ashley from Ring.