Customer Ratings & Reviews

Hi TimothyH.

Thank you for taking the time to share your experience.

We understand how important it is to be able to clearly see who is at your home. The features and technology provided by the Ring Indoor Cam (2nd Gen) are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.

It sounds like you are enjoying the features your Ring Indoor Cam (2nd Gen) has to offer, but the video quality is not what you expected. When installing your device facing out a window, you will want to make sure your Ring Indoor Cam’s infrared light is toggled off in the Ring app to help prevent reflections on the window. If your camera is facing a window, you may get distorted images at night.

Ring Indoor Cam is a small security camera specifically designed to be used indoors to foster security in your home. Ring offers a variety of cameras to meet different needs. If you need additional coverage outside, we invite you to visit our support center to review the different devices and their features.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

All the best,
Nicole from Ring.

Hi Locks.

We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Indoor Cam (2nd Gen)! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.

Hi ChristineL.

Thank you for taking the time to share your experience and feedback with us. We understand the importance of having events recorded on your Ring Indoor Cam (2nd Gen.). The features and technology provided by the Ring Indoor Cam (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. While subscribed to one of our Ring Protect Plans, you will have access to videos of every motion and live view event. Without this service, you will still receive real-time video alerts on your smartphone and have access to the live view feature.

The Ring Indoor Cam (2nd Gen.) is a small, lightweight security camera with flexible mounting options specifically designed to be used indoors. Indoor Cam features 1080p HD video recording, two-way audio with noise cancellation, a wide viewing angle, and built in siren. It is also compatible with connected Echo devices.

Indoor Cam (2nd Gen) features an enhanced mounting design, a power cable/adapter, and an included removable privacy cover. A tone will sound when the cover is secured and active.

If any additional information is needed regarding your Ring Indoor Cam (2nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

Thank you,
Melissa from Ring.