Customer Ratings & Reviews

Hi Spike3.

Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We are pleased to read that you were able to set up your Ring Outdoor Cam Plus and it is working now.

If any additional information is needed regarding your Ring Outdoor Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

Thank you for being the best part of Ring! Have a wonderful day!

Sincerely,
Miyuki from Ring.

Hi Prosperity110.

Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Outdoor Cam Plus to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Outdoor Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.

We understand your expectation for a more noticeable improvement when upgrading from 1080p HD to 2K. The difference in video quality can vary depending on internet bandwidth. To get the most out of your 2K camera, we recommend ensuring a minimum upload speed of 3.5 Mbps.

Additionally, features such as Wide-Angle Video, Low-Light Sight for full-color night vision, and Dual-band wifi may provide a more noticeable improvement in your overall security experience beyond resolution alone.

For more information on your Ring Outdoor Cam Plus, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!

Thank you,
Miyuki from Ring.

Hi SYLVESTERB.

At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Outdoor Cam Plus! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.

Hi AlecT.

Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

All the best,
Miyuki from Ring.

Hi Annie.

Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Outdoor Cam Plus, Battery are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

It sounds like the device is not operating as intended. The Ring Outdoor Cam Plus, Battery features a quick-release battery pack, so you can remove and charge the battery without taking the entire camera down. If the mounting position is making it difficult to access the battery, we recommend using the Ring Solar Panel to assist with extending the life of the battery in your Ring Outdoor Cam Plus, Battery. The Ring Solar Panel for the Ring Outdoor Cam Plus, Battery is a solar power source that can be mounted behind your Ring device. With just a few hours of direct sunlight per day, it can keep your Ring Outdoor Cam Plus, Battery fully charged in most cases.

For more information on your Ring Outdoor Cam Plus, Battery, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!

Thank you,
Miyuki from Ring.