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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 466 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance, video quality, and ease of installation of the Outdoor Cam Plus. Many are happy with the camera's performance and find the video quality to be fantastic. The battery life and wide field of view are also appreciated. However, some customers have noted issues with motion detection and night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-466 of 466 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device can’t go wrong with this item.11111111

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Camera itself is good; software makes it mediocre

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an average camera. It does what it's supposed to. Let's start with setup. Some of the packaging is a little hard to get off, but overall it's not too hard to open up. Assembling it is fairly straightforward. You do need to charge the battery via the included Micro USB cable before you start using it. I left it on charging overnight and it was fully charged in the morning. Setting it up is very easy. You just need to download the Ring app and scan a QR code on the camera. After that, it's quite simple to set up. It uses Wi-Fi to connect to the camera I believe. The picture quality is pretty good as well. You can clearly make out faces (although I haven't tried it in the dark) and the video just looks clear overall. You can also receive and send audio via the microphone and speaker in the camera, which is a neat feature. Now for the negatives. Firstly, the camera requires actual mounting, I'm not sure if this is just me, but I thought "Mount it wherever" meant that you didn't need to drill any holes or anything. This was kind of annoying. Secondly, you need a subscription to actually use the camera fully. From what I can tell, the only thing you can do without a subscription is view the camera live, enable motion detection, and turn on the siren. Other than this, it's basically useless without a subscription, which is the main reason I gave it such a low rating.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi irock792.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

      It sounds like you are concerned with the need for the Ring Home Plan subscription. At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Home Plan is mentioned on our Ring packaging, on our website, and in the welcome email you received upon setting up your device. Your Ring products provide their standard features (real-time notifications, live view, and two-way talk) without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them.

      If any additional information is needed regarding your Ring Outdoor Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Out side Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is excellent. The packaging is correct as described.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Great camera I recommen it!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Outdoor camera Solar Panel and pole wall moun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but prep for setup instructions not good. Vague. Plastic parts assembly are very hard to click together almost feeling like to break it before final assembled.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi user792961.

      Thank you for taking a moment to leave your review on the Ring Outdoor Cam Plus. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      All the best,
      Miyuki from Ring. Ring

  • Rated 3 out of 5 stars

    NO ADAPTER INCL - C type and only theirs will work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring has gone down hill. Customer service is always ify. You could get the same answer to almost anything. Now with the USB CONNECTION ON THESE don't think your solar panels will work and the old models included a adapter cable .... Not this time sold separately or buy a new panel. More money and frustrating thinking it would work out the box with no issues. I have yet to see the difference in the previous 1080P 3rd gen wireless cams. So far view looks like looking through a peep hole. Rounded like. I will update later.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi TheePlanB.

      Thank you for taking the time to leave your review of the Ring Outdoor Cam Plus Battery. We understand the importance of a seamless setup process so that you can begin using your Ring Outdoor Cam Plus Battery right away. The features and technology provided by the Ring Outdoor Cam Plus Battery are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.

      It sounds like there was some confusion regarding the power supply for your Ring Outdoor Cam Plus Battery. The Ring Outdoor Cam Plus delivers pro-level security, providing upgraded protection for your home through its advanced features including: wide field of view in 2K Video, Color Night Vision with Low Light Sight, and dual-band wifi. The Ring Spotlight Cam Plus Battery can be powered by a rechargeable battery pack for flexible placement without the need for outlets. The Ring Outdoor Cam Plus comes in four different power options: battery, plug-in, solar, and wired. We invite you to visit our support center to compare the different security camera options so you can find the best device to fit your needs.

      For more information on your Ring Outdoor Cam Plus Battery, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring